Table Of Contents
INI_VALUES table is populated with the values only by Apply operation
APADC is unable to connect NME-APA module across different subnets
If the device is not connected, the User Management provisioning screen should be cleaned up
The time on the Time tab in the Device configuration should not be static in the GUI
Daylight savings accepts improper dates
Adding NME-APA Module with same name does not cause error in GUI
Global monitoring report—Numeric values are displayed instead of service name
Report can show narrower time-range on X axis for overtime reports
Mbps report does not show data of less than one Mb
Report Graph does not display complete legends
PROCESS_ERROR generated when an invalid Class is chosen
Device name authentication ignored for device username 'cisco'
APADC Help files contain internal names and details on nonexistent reports
Cannot delete exported file if it has been imported
Reports contain internal or obsolete terminology
Existing groups are deleted when only users are imported
java.lang.NumberFormatException when configuring daylight savings
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Website
Release Notes for Cisco Network Module Enhanced Application Performance Assurance (NME-APA) Device Console 1.0.0
Revised: September 27, 2007, OL-14501-01
Supports: NME-APA 1.0.0
Contents
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Obtaining Technical Assistance
Introduction
These release notes for the Cisco NME-APA Device Console are updated as needed.
For a list of the caveats that apply to Cisco NME-APA Device Console 1.0.0, see Open Caveats.
Open Caveats
This section describes the open caveats in NME-APA Device Console release 1.0.0.
INI_VALUES table is populated with the values only by Apply operation
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When trying to run a report, an APADC user receives the following error:
Missing configuration. Please go to Traffic Management, Apply configuration, and try again.This error typically occurrs after (re)installing APADC until the service configuration has been applied.
Workaround:
Go to Traffic Management > Applications > Classes. Click the Apply button.
APADC is unable to connect NME-APA module across different subnets
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The APADC fails to connect to NME-APA with an encryption error. This occurs when the APADC password encryption is done by using the source and destination IP address keys when the address keys are part of different subnets.
Workaround:
Ensure that the APADC and the managed NME-APA devices are part of the same subnet.
If the device is not connected, the User Management provisioning screen should be cleaned up
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After the device state is changed to available, the User Management provisioning screen should be cleaned up.
Workaround:
Manually select and delete the unwanted users/groups.
The time on the Time tab in the Device configuration should not be static in the GUI
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The time on the NME-APA module is not applied until after clicking the Apply button in the APADC. Failure to 'apply' the time causes the time on the NME-APA module to be different the configured time
Workaround:
Time configuration should be done last, immediately before clicking Apply .
Daylight savings accepts improper dates
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On the Time tab of the Configuration screen the time is incorrect after a daylight saving time (DST) event. This is because time changes are based on the configured date and time for the DST event.
Workaround:
Reconfigure DST every year.
Adding NME-APA Module with same name does not cause error in GUI
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When adding a new NME-APA module to the APADC, the application does not validate if the name pre exists.
Workaround:
Do not use the same name for multiple NME-APA modules managed by same APADC.
Global monitoring report—Numeric values are displayed instead of service name
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After adding a new class and selecting a global counter and running a global bandwidth report, numeric values are displayed instead of the service name. The numeric values are used to represent a class name when displaying global bandwidth per service.
Workaround:
From the Class Edit window, check which service class is using this counter to find out the service name.
Report can show narrower time-range on X axis for overtime reports
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When there is no data in the database from the Time Span beginning timestamp until the first X point on the chart, or from the last X point on the chart until the Time Span ending timestamp, or both, the time range of the displayed data on the X axis is narrower than the "Time Span" subtitle of the report title.
Workaround:
The displayed report is correct. The undisplayed areas at the edges of the chart are empty.
Mbps report does not show data of less than one Mb
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Some bandwidth datasets are not displayed on the report image even though there is traffic in the database. This can occur under the following conditions:
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Set the Units of results parameter to L3KBytesandrerun the report.
Report Graph does not display complete legends
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Not all the legends are populated on the report screen when there is a large number of legend items.
Workaround:
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PROCESS_ERROR generated when an invalid Class is chosen
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When using the Classes to focus parameter to select specific services, a PROCESS_ERROR is generated when trying to generate a report.
Workaround:
Deselect the specific services and rerun the report.
Device name authentication ignored for device username 'cisco'
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When the device username is "cisco", the device connection succeeds even though there is a device name mismatch between the device and the device user configuration screens.
Workaround:
Do not use "cisco" as the device username.
APADC Help files contain internal names and details on nonexistent reports
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A number of pages in the online help files contain internal product names and terminologies. There are also details about reports that do not exist in the APADC.
Workaround:
Ignore the unsupported reports in the help files.
When running reports, use the following guidelines:
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Cannot delete exported file if it has been imported
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On both the User Management and the Device Management screens, if a previously exported file is imported into the APADC, after the import is complete it is not possible to immediately delete the original exported copy of the file.
Workaround:
Exit and re-enter the User Management or Device Management screen.
Reports contain internal or obsolete terminology
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A number of reports contain internal or obsolete terminology.
Workaround:
When running reports, use the following guidelines:
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Existing groups are deleted when only users are imported
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If there are existing groups and users/user groups on the User Management screen, if you import users or user groups from a file, the existing groups and users/user groups are deleted.
Workaround:
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java.lang.NumberFormatException when configuring daylight savings
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When inputting a time value on the Time tab of the Configuration screen in Device Management a java.lang.NumberFormatException is thrown.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website
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Technical Assistance Center
The Cisco Technical Assistance Center (TAC) website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
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Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website http://www.cisco.com/tac.
P3 and P4 level problems are defined as follows:
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In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to http://tools.cisco.com/RPF/register/register.do.
If you cannot resolve your technical issue by using the TAC online resources, Cisco.comregistered users can open a case online by using the TAC Case Open tool at http://www.cisco.com/tac/caseopen.
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
P1 and P2 level problems are defined as follows:
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