Cisco Application Performance Assurance Device Console User Guide, Rel 2.0.0 - Device Setup and Management [Cisco Application Networking Services Modules]

Table Of Contents

Device Setup and Management

Logging into the Device Console

Managing Device Connections

Viewing Devices

Adding Devices

Editing Device Connection Parameters

Deleting Devices

Connecting to a Device

Disconnecting from a Device

Device Dashboard Overview

Managing Device Configurations

Retrieving the Device Management Configurations

Applying Configuration Changes

Exporting Device Management Configurations

Importing Device Management Configurations

Device Configuration

Configuring Basic Settings

Configuring Time Settings

Configuring Device Time

Configuring SNTP Client Time

Configuring the SNMP Agent Settings

Configuring SNMP Trap Managers

Viewing Trap Managers

Adding Trap Managers

Editing Trap Managers

Deleting Trap Managers

Configuring Security Settings

Configuring Authentication

Changing the Device Enable Password

Device Users

Fault Management

Managing Active Events

Viewing Active Events

Acknowledging Active Events

Sending Active Event Notifications

Annotating Active Events

Clearing Active Events

Refreshing the Display of Active Events

Sorting Active Events

Managing Cleared Events

Viewing Cleared Events

Annotating Cleared Events

Sending Cleared Event Notifications

Deleting Cleared Events

Refreshing the Display of Cleared Events

Sorting Cleared Events

Fault Configurations

Viewing Fault Configurations

Editing Fault Configurations

Resetting Fault Configurations

Suppressing or Unsuppressing Fault Configurations

Configuring E-mail Server Settings for Sending Fault Notifications

Viewing and Configuring Statistics

Refreshing Statistics Automatically

Logging Statistics

Viewing Statistics

Viewing Device Statistics

Viewing User Counters

Viewing RDR Counters

Installing Configuration Files

Installing Traffic Control Application Files

Installing Traffic Configuration Files

About Protocol Packs

Installing Protocol Packs

Device Setup and Management

This module explains the methods by which the operator can use the Application Performance Assurance (APA) Device Console to configure the Network Module Enhanced Application Performance Assurance (NME-APA) devices on the network, manage any events associated with the devices, and monitor their performance using a series of configurable device statistics.

•Logging into the Device Console

•Managing Device Connections

•Managing Device Configurations

•Device Configuration

•Fault Management

•Viewing and Configuring Statistics

•Installing Configuration Files

Logging into the Device Console

Step 1 From a web browser, browse to the hostname of the machine that is hosting the APA Device Console. You must specify 8080 as the port.

http://<hostname>:8080/

The APA Device Console login screen appears.

Figure 2-1

Step 2 Enter your Device Console username and password, as given to you by your system administrator.

Step 3 (Optional) Enter the name or IP address of an NME-APA device you wish to connect to upon login.

Note This device must have previously been added by you or another user during an earlier APADC session.

Upon successful connection to the device, the APADC displays the Dashboard page.

If you do not specify a device on the login page, the APADC displays the Connect page where you can select a device to connect to.

Managing Device Connections

To manage NME-APA devices from the APADC, you must first add them to the list of managed devices. You then select a device from the list and connect to it. Connecting to a device allows you to read and update its configuration. The APADC can manage up to 5 devices, but you can connect to only one device at a time.

•Viewing Devices

•Adding Devices

•Editing Device Connection Parameters

•Deleting Devices

•Connecting to a Device

•Disconnecting from a Device

Viewing Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 2-2

Adding Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Step 2 Click Add.

The Add Device screen appears in the Configuration pane.

Figure 2-3

Step 3 In the Name field, enter a meaningful name for the device.

Step 4 In the IP Address / Host Name field, enter the IP address or hostname used to connect to the device.

Step 5 (Optional) In the Group field, enter the name of the group of devices with to associate the new device.

Step 6 (Optional) In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices reappears in the Configuration pane.

The new device is added to the list of configured devices.

Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Status field for the device.

Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Status field for the device.

What to Do Next

For information on how to connect to an added device, see Connecting to a Device.

Editing Device Connection Parameters

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Step 2 Click the radio button next to the device you want to edit.

Step 3 Click Edit.

The Edit Device screen appears in the Configuration pane.

Figure 2-4

Step 4 In the Name field, enter a meaningful name for the device.

Note The Name entered here must match the Device Name entered in Adding Device Credentials for an Administrative User, page 6-5.

Step 5 (Optional) In the Group field, enter the name of the group of devices with which you want the new device associated.

Step 6 (Optional) In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices appears in the Configuration pane.

The parameters of the edited device are shown in the list of configured devices.

Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Status field for the device.

Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Status field for the device.

Deleting Devices

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Step 2 Click the radio button next to the device you want to delete.

Step 3 Click Delete.

The list of configured devices appears in the Configuration pane.

The device is deleted and is removed from the list of configured devices.

Connecting to a Device

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Note Available in a device's Status field indicates that the APA Device Console can connect to the device.

Note Connected in a device's Status field indicates that the APA Device Console is already connected to the device.

Note Offline in a device's Status field indicates that the APA Device Console cannot connect to the device. See Editing Device Connection Parameters to verify the device's IP address or Hostname.

Note In order to connect to a device, the user must have valid device credentials configured. To configure device credentials for an Admin User, see Adding Device Credentials for an Administrative User, page 6-5.

Step 2 Click the radio button next to the device to which you want to connect and click Connect.

The device's Status field displays Connected.

Disconnecting from a Device

Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Note Available in a device's Status field indicates that the APA Device Console can connect to the device.

Note Connected in a device's Status field indicates that the APA Device Console is already connected to the device.

Note Offline in a device's Status field indicates that the APA Device Console cannot connect to the device. See Editing Device Connection Parameters to verify the device's IP address or hostname.

Step 2 Click the radio button next to the device you want to disconnect from and click Disconnect.

The device's Status field displays Available.

Device Dashboard Overview

The device dashboard displays a system overview, the system status, and selected statistics for the Connected device.

Step 1 To view the device dashboard, from the navigation pane click Dashboard.

Figure 2-5

The Utilization Detail area displays:

•In Bytes (network-side/user-side)—Number of bytes received on each interface

•Out Bytes (network-side/user-side)—Number of bytes sent on each interface

•In Packets (network-side/user-side)—Number of packets received on each interface

•Out Packets (network-side/user-side)—Number of packets sent on each interface

The Utilization (General) area displays:

•Open flows—Number of traffic flows being processed by the traffic engine

•Flow Capacity—Ratio of open flows to maximum number of flows, expressed as a percentage

•Active Users—Number of distinct users sending traffic through the traffic engine

The two Bandwidth meters in the lower right corner show user side (left) and network-side (right) layer 2 bandwidth.

The CPU Used meter shows the utilization of the NME-APA CPU.

Managing Device Configurations

The APADC is a Graphical User Interface (GUI) which gives the NME-APA operator an intuitive method of modifying NME-APA configurations. Configuration changes are made to an NME-APA device through a process of retrieving the device's configuration for display in the APADC, modifying the configuration parameters in the APADC, and applying the modified configuration back to the NME-APA device.

The device configuration is one of the three configurations that you manage using the APADC and apply to an NME-APA device. It contains basic device settings, time configuration, SNMP configuration, and device user and enable password definitions. The other two configuration types are traffic configuration and user configuration.

Note The device configuration is automatically retrieved from the NME-APA device when the Configuration page is viewed.

NME-APA device configurations can also be stored offline in configuration files and restored to NME-APA devices through the configuration Export and Import functions. The default location for storing device configurations is C:\APADC\apache-tomcat-5.5.20\scate_exports.

Note To manage device configurations, the APADC must first be connected to an NME-APA device. For information on connecting to a device, see Managing Device Connections.

Caution When editing the device configuration, you must click Save before navigating away from the current page otherwise your changes are not saved.

•Retrieving the Device Management Configurations

•Applying Configuration Changes

•Exporting Device Management Configurations

•Importing Device Management Configurations

Retrieving the Device Management Configurations

Before retrieving a configuration, the APA Device Console must be connected to a device. See Connecting to a Device.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Retrieve button in the bottom section.

Step 2 Click Retrieve.

The device management configuration is retrieved from the NME-APA device and loaded into the APA Device Console.

Related Topics

•Exporting Device Management Configurations.

•Applying Configuration Changes.

Applying Configuration Changes

The APA Device Console allows you to modify the device management configuration without implementing the configuration on the device. Once you are ready to use the modified configuration, you must apply it to the device.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Apply button in the bottom section.

Step 2 Click Apply.

The device management configuration is applied to the device.

Exporting Device Management Configurations

A device management configuration can be exported and saved to a file so that it can be archived or applied to other devices.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Export button in the bottom section.

Step 2 Click Export.

The Export Configuration dialog box appears.

Step 3 In the Export File Name field, enter a name for the configuration file.

Step 4 Click Export.

The device management configuration is exported to a file.

Note To view a list of exported configuration files or to delete exported configuration files, see Importing Device Management Configurations.

Importing Device Management Configurations

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Export button in the bottom section.

Step 2 Click Import.

The Import Device Configuration dialog box appears.

Step 3 Click the radio button next to the configuration file you want to import.

Step 4 Click Import.

The device management configuration is imported to the APA Device Console.

Note Basic device configuration parameters, such as IP address, are ignored when importing.

Related Topics

•Exporting Device Management Configurations.

•Applying Configuration Changes.

Device Configuration

This section contains information about configuring settings and services of the connected NME-APA device.

•Configuring Basic Settings

•Configuring Time Settings

•Configuring the SNMP Agent Settings

•Configuring SNMP Trap Managers

•Configuring Security Settings

Configuring Basic Settings

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Figure 2-6

Step 2 In the Domain field, enter the domain to which the device belongs.

Step 3 In the DNS Servers fields, enter one or more IP addresses of the DNS servers that the device should use for domain name resolution.

Step 4 Click Save.

The basic settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Configuring Time Settings

The APA Device Console allows the operator to enter the current time or enter SNTP server information.

•Configuring Device Time

•Configuring SNTP Client Time

Configuring Device Time

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Time tab.

The Time tab opens.

Figure 2-7

Step 3 If you intend to change the time on the device, check the Enable time update checkbox. If you do not check this box, the remaining Time fields are not saved in the device configuration.

Note This setting does not apply to the SNTP fields.

Step 4 From the Time Zone drop-down list, choose the time zone in which the NME-APA device is located.

Step 5 In the Date field, click to open a calendar and choose the current date.

Step 6 In the Time fields, enter the current hour, minute, and second and select the device's time zone from the drop-down list.

Step 7 If the device's location changes time for Daylight Saving Time, enter the number of minutes to offset during Daylight Savings Time in the Shift from Daylight Savings Time field.

Step 8 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to begin Daylight Savings Time in the Daylight Savings start fields or click to open a calendar.

Step 9 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to end Daylight Savings Time in the Daylight Savings end fields or click to open a calendar.

Step 10 Click Save.

The current time is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Configuring SNTP Client Time

The Simple Network Timing Protocol (SNTP) solves the problem of synchronizing the clocks in the various elements of the network. SNTP provides access to a time source over the network. The system clock and calendar on the NME-APA device are then set in accordance with this external source.

There are two options for the SNTP client. These functions are independent, and the system employs either one or both.

•Broadcast SNTP client—Listens to SNTP broadcasts and updates the system clock accordingly.

•Unicast SNTP client—Sends a periodic request to a configured SNTP server, and updates the system clock according to the server response.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Time tab.

The Time tab opens, displaying the SNTP box in the lower portion of the screen.

Figure 2-8

Step 3 To enable the unicast SNTP client, check the Enable Unicast Client check box.

Step 4 In the Unicast Server field, enter the IP address or name of your Unicast server.

Step 5 In the Update interval field, enter the number of seconds between Unicast update queries.

Step 6 To enable the broadcast SNTP client, check the Enable Broadcast Client check box.

Step 7 Click Save.

The SNTP settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Configuring the SNMP Agent Settings

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the SNMP tab.

The SNMP configuration screen appears in the Configuration pane.

Figure 2-9

Step 3 In the SNMP Agent area, check the Enable check box.

Step 4 (Optional) In the Location field, enter a meaningful name for the device's location.

Step 5 (Optional) In the Contact field, enter the username of a contact person who has all management information regarding the device.

Step 6 In the Community String area, check the upper check box.

By default, the upper community string is set to read-only and the lower community string is set to READ/WRITE. You can change this by clicking on the drop-down arrow next to the Community String field that you want to change.

Step 7 In the upper Community String field, enter the device's read-only community string.

Step 8 In the lower Community String field, enter the device's read-write community string.

Step 9 In the Trap Groups area, check the check boxes next to the trap groups that you want to enable.

Many Trap Groups are enabled by default. You must uncheck them if you do not want them enabled.

Step 10 Click Save.

The SNMP agent settings are saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Configuring SNMP Trap Managers

This section contains information about how to configure SNMP Trap Managers.

Note To have faults displayed on the Device Management > Fault Management > Faults page, you must configure the server where APADC is running as a Trap Manager.

•Viewing Trap Managers

•Adding Trap Managers

•Editing Trap Managers

•Deleting Trap Managers

Viewing Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the SNMP tab.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 2-10

Adding Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the SNMP tab.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Step 3 Click Add.

The Add Trap Manager box appears in the upper section of the Configuration pane.

Figure 2-11

Step 4 In the IP Address field, enter the IP address or hostname of the Trap Manager.

Step 5 In the Community String field, enter the community string of the Trap Manager.

Step 6 In the SNMP Version drop-down list, choose SNMP version 2c.

Note SNMP Version 2c is the only version currently supported.

Step 7 Click OK.

The SNMP Trap Manager is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Editing Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the SNMP tab.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Step 3 Click the radio button next to the Trap Manager you want to edit.

Step 4 Click Edit.

The Edit Trap Manager box appears in the upper section of the Configuration pane.

Figure 2-12

Step 5 In the Host field, edit the hostname or IP address of the Trap Manager.

Step 6 In the Community String field, edit the community string of the Trap Manager.

Step 7 In the SNMP Version drop-down list, choose the SNMP version that the Trap Manager uses.

Step 8 Click OK.

The modified SNMP Trap Manager is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Deleting Trap Managers

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the SNMP tab.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Step 3 Click the radio button next to the Trap Manager you want to delete.

Step 4 Click Delete.

The Trap Manager box reappears in the lower section of the Configuration pane without the deleted Trap Manager.

The Trap Manager is removed from the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Configuring Security Settings

•Configuring Authentication

•Changing the Device Enable Password

•Device Users

Configuring Authentication

The APA Device Console has the capability to use more robust user management technologies. This capability is disabled for the current release but will be enabled in a future release.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Authentication box in the upper section.

Figure 2-13

Changing the Device Enable Password

The APA Device Console provides an interface for changing device's enable passwords.

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Device Enable Password box in the middle section.

Figure 2-14

Step 3 Click the radio button next to the Access Level password you want to change.

Step 4 Click Change.

The Change Enable Password box appears in the upper section of the Configuration pane.

Figure 2-15

Step 5 In the Enable Password field, enter the new enable password.

Step 6 In the Confirm Enable Password field, re-enter the new enable password.

Step 7 Click OK.

The modified enable password is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Device Users

The APA Device Console provides an interface for managing device user accounts.

•Viewing Device Users

•Adding Device Users

•Editing Device Users

•Deleting Device Users

Viewing Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 2-16

Adding Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Step 3 Click Add.

The Add Device User box appears in the upper section of the Configuration pane.

Figure 2-17

Step 4 In the Name field, enter the User's user name.

Step 5 In the Password field, enter the User's password.

Step 6 In the Confirm Password field, re-enter the User's password.

Step 7 From the Access Level drop-down list, choose the User's access level.

Step 8 Click OK.

The new User is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Editing Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Step 3 Click the radio button next to the Device User you want to edit.

Step 4 Click Edit.

The Edit Device User box appears in the upper section of the Configuration pane.

Figure 2-18

Step 5 In the Password field, enter the User's new password.

Step 6 In the Confirm Password field, re-enter the User's new password.

Step 7 From the Access Level drop-down list, choose the User's access level.

Step 8 Click OK.

The modified Device User is saved in the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Deleting Device Users

Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Step 2 Click the Security tab.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Step 3 Click the radio button next to the Device User you want to delete.

Step 4 Click Delete.

The Device Users box reappears in the lower section of the Configuration pane without the deleted Device User.

The Device User is removed from the configuration.

What to Do Next

To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes.

Fault Management

This section contains information about configuring faults for the connected NME-APA device. Events are messages that are generated as a result of fault conditions being met. Events can are used to track fault conditions and to notify operators and engineers of the occurrence of fault conditions.

Note To view device faults in the APADC, you must configure the server running the APADC as an SNMP Trap Manager. See Configuring SNMP Trap Managers.

•Managing Active Events

•Managing Cleared Events

Managing Active Events

Active Events are those events which have occurred but have not been cleared by an operator.

•Viewing Active Events

•Acknowledging Active Events

•Sending Active Event Notifications

•Annotating Active Events

•Clearing Active Events

•Refreshing the Display of Active Events

•Sorting Active Events

Viewing Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 2-19

Step 2 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 2-20

Step 3 To close the window, click OK.

Acknowledging Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Check the check box next to the event or events that you want to acknowledge.

Step 3 Click Acknowledge.

The event's Status field changes to Acknowledged.

Sending Active Event Notifications

Note To send event notifications, you must first create an Email Configuration. See Configuring E-mail Server Settings for Sending Fault Notifications.

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Check the check box next to the event or events for which you want to send notifications.

Step 3 Click Notify.

The Event Notification window appears.

Figure 2-21

Step 4 In the Sender field, enter the e-mail address that should be displayed in the From field of the notification.

Step 5 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 6 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 7 Click OK.

The notification is sent and the Event Notification window closes.

Annotating Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Check the check box next to the event or events to which you want to add a comment.

Step 3 Click Annotate.

The Annotate Events window appears.

Figure 2-22

Step 4 In the Please enter comment field, enter the comments that you want to add to the event or events.

Step 5 Click OK.

The comment is saved.

Note A new comment replaces any existing text in an event's Comments field.

Clearing Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Check the check box next to the event or events which you want to clear.

Step 3 Click Clear.

The Active Events list reappears with the cleared event removed.

Refreshing the Display of Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Click Refresh.

The Active Events list reappears with the updated list of Active Events.

Sorting Active Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Step 2 Click on the column heading by which you would like to sort the events.

The Active Events list reappears sorted by the selected column.

Managing Cleared Events

Cleared Events are events which have occurred and have been cleared by an operator.

•Viewing Cleared Events

•Annotating Cleared Events

•Sending Cleared Event Notifications

•Deleting Cleared Events

•Refreshing the Display of Cleared Events

•Sorting Cleared Events

Viewing Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 2-23

Step 3 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 2-24

Step 4 To close the window, click OK.

Annotating Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Step 3 Check the check box next to the event or events to which you want to add a comment.

Step 4 Click Annotate.

The Annotate Events window appears.

Figure 2-25

Step 5 In the Please enter comments field, enter the comments that you want to add to the event or events.

Step 6 Click OK.

The comment is saved.

Note A new comment replaces any existing text in an event's Comments field.

Sending Cleared Event Notifications

Note To send event notifications, you must first create an Email Configuration. See Configuring E-mail Server Settings for Sending Fault Notifications.

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Notify.

The Event Notification window appears.

Figure 2-26

Step 5 In the Sender field, enter the e-mail address that should be displayed in the From field of the notification.

Step 6 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 7 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 8 Click OK.

The notification is sent and the Event Notification window closes.

Deleting Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Delete.

The Cleared Events list reappears without the deleted Cleared Events.

Refreshing the Display of Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Step 3 Click Refresh.

The Cleared Events list reappears with the updated list of Cleared Events.

Sorting Cleared Events

Step 1 In the Navigation pane, select Device Management > Fault Management > Faults.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Step 3 Click on the column heading by which you would like to sort the events.

The Cleared Events list reappears sorted by the selected column.

Fault Configurations

This section contains information about configuring Faults. Fault conditions are predefined but the descriptions and severity of the fault conditions can be modified.

•Viewing Fault Configurations

•Editing Fault Configurations

•Resetting Fault Configurations

•Suppressing or Unsuppressing Fault Configurations

•Configuring E-mail Server Settings for Sending Fault Notifications

Viewing Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 2-27

Editing Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration.

The Fault Configuration screen appears in the Configuration pane.

Step 2 Click the Notification ID of the Fault Configuration that you want to edit.

The Edit Fault Configuration window appears.

Figure 2-28

Step 3 In the New Description field, enter meaningful text to describe the modified fault configuration. If left blank, the Default Description is used.

Step 4 In the New Severity field, choose the severity to describe the modified fault configuration.

Step 5 In the Email Notification fields, check the checkbox to send an e-mail notification and enter the e-mail address of the person to be notified when the event occurs.

Step 6 In the Notification Threshold fields:

a. Check the checkbox to send the notification

b. Enter the number of faults after which a notification is sent

c. Enter the time period during which the faults must occur for the notification to be sent.

Step 7 Click OK.

The new Fault Configuration settings are saved.

Resetting Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration.

The Fault Configuration screen appears in the Configuration pane.

Step 2 Check the check box next to the Notification ID of the Fault Configuration to reset.

Step 3 Click Reset.

The Fault Configuration is now set to the default description and severity as defined by the MIB.

Suppressing or Unsuppressing Fault Configurations

Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration.

The Fault Configuration screen appears in the Configuration pane.

Step 2 Check the check box next to the Notification ID of the Fault Configuration to suppress.

Step 3 Click (Un)Suppress.

The Fault Configuration's Suppressed field switches from true to false or vice versa.

Configuring E-mail Server Settings for Sending Fault Notifications

Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration.

The Fault Configuration screen appears in the Configuration pane with the Email Configuration box in the lower section.

Figure 2-29

Step 2 In the Outgoing Mail Server & Port field, enter the DNS name or IP address of the Email Server that should be used for sending Fault Notifications and the Port Number on the server which recieves SMTP requests.

Step 3 In the Username field, enter a valid username with rights to send email through the Email Server.

Step 4 In the Password field, enter the password for the username entered in the Username field.

Step 5 Click Save.

The Email Configuration settings are saved and all Fault Notifications are sent with these settings.

Viewing and Configuring Statistics

Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Display Statistics Group box in the upper section.

Figure 2-30

Refreshing Statistics Automatically

Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Display Statistics Group box in the upper section.

Step 2 To enable all statistics, click the All Enable radio button.

All Enable forces the individual statistics to the enabled state and All Disable forces the individual statistics to the disabled state.

Step 3 To enable individual statistics, click the Enable radio button of the Statistics you want to enable.

Step 4 From the Polling interval drop-down list, choose the number of minutes between statistics updates.

Step 5 Click Save.

The Statistics Configuration is saved.

Logging Statistics

Note This function is currently disabled but it will be enabled in a future release.

Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Statistics Logging box in the lower section.

Figure 2-31

Step 2 Click the Enable radio button.

Step 3 From the Frequency drop-down list, choose the number of minutes between enabling statistics.

Viewing Statistics

•Viewing Device Statistics

•Viewing User Counters

•Viewing RDR Counters

Viewing Device Statistics

•Viewing Interface Statistics

•Viewing Traffic Processors

•Viewing Resource Counters

•Viewing SNMP Counters

•Viewing HS Interfaces

Viewing Interface Statistics

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane open to the Interface tab displaying the Interfaces' counters and statistics.

Figure 2-32

The Interface tab table contains the statistics of three interfaces:

•Interface 1—Management interface

•Interface 2—User-side interface

•Interface 3—Network-side interface

Viewing Traffic Processors

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Traffic Processor tab.

The Traffic Processor tab opens displaying the Traffic Processors' counters and statistics.

Figure 2-33

Viewing Resource Counters

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Resource Counters tab.

The Resource Counters tab opens displaying the device resources' counters and values.

Figure 2-34

Viewing SNMP Counters

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the SNMP Counters tab.

The SNMP Counters tab opens displaying the SNMP counters and values.

Figure 2-35

Viewing HS Interfaces

Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the HS Interfaces tab.

The HS Interfaces tab opens displaying the HS Interfaces counters and statistics.

Figure 2-36

Viewing User Counters

Step 1 In the Navigation pane, select Device Management > Statistics > User Counters.

The User Counters screen appears in the Configuration pane displaying the User counters and values.

Figure 2-37

Viewing RDR Counters

Step 1 In the Navigation pane, select Device Management > Statistics > RDR Counters.

The RDR Counters screen appears in the Configuration pane displaying the RDR counters and values.

Figure 2-38

Installing Configuration Files

When you select Device Management > Installation, you can:

•Install traffic control application files (pqi)—See Installing Traffic Control Application Files.

•Install traffic configuration files (pqb)—See Installing Traffic Configuration Files.

•Install protocol pack (spqi)—See Installing Protocol Packs.

Installing Traffic Control Application Files

This procedure installs the Traffic Control Application file on a device or a group of devices.

Step 1 In the Navigation pane, select Device Management > Installation.

The Installation screen appears in the Configuration pane.

Figure 2-39

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQI file.

Note Device and Group names are defined when a device is added on the Connect page.

Step 3 Click the Traffic Control Application (.pqi) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQI file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

Note Installation on the device may take several minutes to complete.

The PQI file is installed on the selected device or group of devices.

Installing Traffic Configuration Files

This procedure installs the Traffic Configuration file on a device or a group of devices.

Step 1 In the Navigation pane, select Device Management > Installation.

The Installation screen appears in the Configuration pane.

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQB file.

Note Device and Group names are defined when a device is added on the Connect page.

Step 3 Click the Traffic Management Configuration (.pqb) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQB file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

The PQB file is installed on the selected device or group of devices.

About Protocol Packs

APA uses stateful Layer 7 capabilities for classification of traffic flows.

When a traffic flow is handled by the system, it is assigned a signature ID according to the set of Layer 3 to Layer 7 parameters (the signature) characterizing this flow. Typically, these signatures come embedded in APA.

To enable rapid response to the ever-changing protocol environment, APA allows signatures to be updated dynamically. You can load a protocol support plug-in onto an operational system, enhancing the system's protocol support without compromising the stability of the system (no update of an existing software component is required) and without any service downtime.

Installing Protocol Packs

Periodically, Cisco publishes protocol packs containing new and improved protocol signatures for APA. A typical protocol pack is a SPQI file containing signatures for detecting network worms, popular peer-to-peer applications, and other relevant protocols. When loaded into the APA platform, these signatures improve APA classification abilities.

Note If you installed a .pqi file prior to installing a protocol pack (SPQI file), you must first apply the Traffic Management configuration.

Step 1 In the Navigation pane, select Device Management > Installation.

The Installation screen appears in the Configuration pane.

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the SPQI file.

Note Device and Group names are defined when a device is added on the Connect page.

Step 3 Click the Protocol Pack (.spqi) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the SPQI file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

Note Installation on the device may take several minutes to complete.

The SPQI file is installed on the selected device or group of devices.

	Cisco Application Performance Assurance Device Console User Guide, Rel 2.0.0
	Device Setup and Management
Cisco Application Performance Assurance Device Console User Guide, Rel 2.0.0 About this Guide Cisco Application Performance Assurance Overview Device Setup and Management Traffic Management User Management Reporting Administrative User Management Administrative User Roles Protocol Reference	Download this chapter Device Setup and Management Download the complete book Cisco Application Performance Assurance Device Console User Guide (PDF - 5 MB) Table Of Contents Device Setup and Management Logging into the Device Console Managing Device Connections Viewing Devices Adding Devices Editing Device Connection Parameters Deleting Devices Connecting to a Device Disconnecting from a Device Device Dashboard Overview Managing Device Configurations Retrieving the Device Management Configurations Applying Configuration Changes Exporting Device Management Configurations Importing Device Management Configurations Device Configuration Configuring Basic Settings Configuring Time Settings Configuring Device Time Configuring SNTP Client Time Configuring the SNMP Agent Settings Configuring SNMP Trap Managers Viewing Trap Managers Adding Trap Managers Editing Trap Managers Deleting Trap Managers Configuring Security Settings Configuring Authentication Changing the Device Enable Password Device Users Fault Management Managing Active Events Viewing Active Events Acknowledging Active Events Sending Active Event Notifications Annotating Active Events Clearing Active Events Refreshing the Display of Active Events Sorting Active Events Managing Cleared Events Viewing Cleared Events Annotating Cleared Events Sending Cleared Event Notifications Deleting Cleared Events Refreshing the Display of Cleared Events Sorting Cleared Events Fault Configurations Viewing Fault Configurations Editing Fault Configurations Resetting Fault Configurations Suppressing or Unsuppressing Fault Configurations Configuring E-mail Server Settings for Sending Fault Notifications Viewing and Configuring Statistics Refreshing Statistics Automatically Logging Statistics Viewing Statistics Viewing Device Statistics Viewing User Counters Viewing RDR Counters Installing Configuration Files Installing Traffic Control Application Files Installing Traffic Configuration Files About Protocol Packs Installing Protocol Packs Device Setup and Management This module explains the methods by which the operator can use the Application Performance Assurance (APA) Device Console to configure the Network Module Enhanced Application Performance Assurance (NME-APA) devices on the network, manage any events associated with the devices, and monitor their performance using a series of configurable device statistics. •Logging into the Device Console •Managing Device Connections •Managing Device Configurations •Device Configuration •Fault Management •Viewing and Configuring Statistics •Installing Configuration Files Logging into the Device Console Step 1 From a web browser, browse to the hostname of the machine that is hosting the APA Device Console. You must specify 8080 as the port. http://<hostname>:8080/ The APA Device Console login screen appears. Figure 2-1 Step 2 Enter your Device Console username and password, as given to you by your system administrator. Step 3 (Optional) Enter the name or IP address of an NME-APA device you wish to connect to upon login. Note This device must have previously been added by you or another user during an earlier APADC session. Upon successful connection to the device, the APADC displays the Dashboard page. If you do not specify a device on the login page, the APADC displays the Connect page where you can select a device to connect to. Managing Device Connections To manage NME-APA devices from the APADC, you must first add them to the list of managed devices. You then select a device from the list and connect to it. Connecting to a device allows you to read and update its configuration. The APADC can manage up to 5 devices, but you can connect to only one device at a time. •Viewing Devices •Adding Devices •Editing Device Connection Parameters •Deleting Devices •Connecting to a Device •Disconnecting from a Device Viewing Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Figure 2-2 Adding Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Step 2 Click Add. The Add Device screen appears in the Configuration pane. Figure 2-3 Step 3 In the Name field, enter a meaningful name for the device. Step 4 In the IP Address / Host Name field, enter the IP address or hostname used to connect to the device. Step 5 (Optional) In the Group field, enter the name of the group of devices with to associate the new device. Step 6 (Optional) In the Description field, enter a meaningful description of the device. Step 7 Click OK. The list of configured devices reappears in the Configuration pane. The new device is added to the list of configured devices. Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Status field for the device. Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Status field for the device. What to Do Next For information on how to connect to an added device, see Connecting to a Device. Editing Device Connection Parameters Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Step 2 Click the radio button next to the device you want to edit. Step 3 Click Edit. The Edit Device screen appears in the Configuration pane. Figure 2-4 Step 4 In the Name field, enter a meaningful name for the device. Note The Name entered here must match the Device Name entered in Adding Device Credentials for an Administrative User, page 6-5. Step 5 (Optional) In the Group field, enter the name of the group of devices with which you want the new device associated. Step 6 (Optional) In the Description field, enter a meaningful description of the device. Step 7 Click OK. The list of configured devices appears in the Configuration pane. The parameters of the edited device are shown in the list of configured devices. Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Status field for the device. Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Status field for the device. Deleting Devices Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Step 2 Click the radio button next to the device you want to delete. Step 3 Click Delete. The list of configured devices appears in the Configuration pane. The device is deleted and is removed from the list of configured devices. Connecting to a Device Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Note Available in a device's Status field indicates that the APA Device Console can connect to the device. Note Connected in a device's Status field indicates that the APA Device Console is already connected to the device. Note Offline in a device's Status field indicates that the APA Device Console cannot connect to the device. See Editing Device Connection Parameters to verify the device's IP address or Hostname. Note In order to connect to a device, the user must have valid device credentials configured. To configure device credentials for an Admin User, see Adding Device Credentials for an Administrative User, page 6-5. Step 2 Click the radio button next to the device to which you want to connect and click Connect. The device's Status field displays Connected. Disconnecting from a Device Step 1 In the Navigation pane, select Connect. A list of configured devices appears in the Configuration pane. Note Available in a device's Status field indicates that the APA Device Console can connect to the device. Note Connected in a device's Status field indicates that the APA Device Console is already connected to the device. Note Offline in a device's Status field indicates that the APA Device Console cannot connect to the device. See Editing Device Connection Parameters to verify the device's IP address or hostname. Step 2 Click the radio button next to the device you want to disconnect from and click Disconnect. The device's Status field displays Available. Device Dashboard Overview The device dashboard displays a system overview, the system status, and selected statistics for the Connected device. Step 1 To view the device dashboard, from the navigation pane click Dashboard. Figure 2-5 The Utilization Detail area displays: •In Bytes (network-side/user-side)—Number of bytes received on each interface •Out Bytes (network-side/user-side)—Number of bytes sent on each interface •In Packets (network-side/user-side)—Number of packets received on each interface •Out Packets (network-side/user-side)—Number of packets sent on each interface The Utilization (General) area displays: •Open flows—Number of traffic flows being processed by the traffic engine •Flow Capacity—Ratio of open flows to maximum number of flows, expressed as a percentage •Active Users—Number of distinct users sending traffic through the traffic engine The two Bandwidth meters in the lower right corner show user side (left) and network-side (right) layer 2 bandwidth. The CPU Used meter shows the utilization of the NME-APA CPU. Managing Device Configurations The APADC is a Graphical User Interface (GUI) which gives the NME-APA operator an intuitive method of modifying NME-APA configurations. Configuration changes are made to an NME-APA device through a process of retrieving the device's configuration for display in the APADC, modifying the configuration parameters in the APADC, and applying the modified configuration back to the NME-APA device. The device configuration is one of the three configurations that you manage using the APADC and apply to an NME-APA device. It contains basic device settings, time configuration, SNMP configuration, and device user and enable password definitions. The other two configuration types are traffic configuration and user configuration. Note The device configuration is automatically retrieved from the NME-APA device when the Configuration page is viewed. NME-APA device configurations can also be stored offline in configuration files and restored to NME-APA devices through the configuration Export and Import functions. The default location for storing device configurations is C:\APADC\apache-tomcat-5.5.20\scate_exports. Note To manage device configurations, the APADC must first be connected to an NME-APA device. For information on connecting to a device, see Managing Device Connections. Caution When editing the device configuration, you must click Save before navigating away from the current page otherwise your changes are not saved. •Retrieving the Device Management Configurations •Applying Configuration Changes •Exporting Device Management Configurations •Importing Device Management Configurations Retrieving the Device Management Configurations Before retrieving a configuration, the APA Device Console must be connected to a device. See Connecting to a Device. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Retrieve button in the bottom section. Step 2 Click Retrieve. The device management configuration is retrieved from the NME-APA device and loaded into the APA Device Console. Related Topics •Exporting Device Management Configurations. •Applying Configuration Changes. Applying Configuration Changes The APA Device Console allows you to modify the device management configuration without implementing the configuration on the device. Once you are ready to use the modified configuration, you must apply it to the device. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Apply button in the bottom section. Step 2 Click Apply. The device management configuration is applied to the device. Exporting Device Management Configurations A device management configuration can be exported and saved to a file so that it can be archived or applied to other devices. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Export button in the bottom section. Step 2 Click Export. The Export Configuration dialog box appears. Step 3 In the Export File Name field, enter a name for the configuration file. Step 4 Click Export. The device management configuration is exported to a file. Note To view a list of exported configuration files or to delete exported configuration files, see Importing Device Management Configurations. Importing Device Management Configurations Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab, displaying the Export button in the bottom section. Step 2 Click Import. The Import Device Configuration dialog box appears. Step 3 Click the radio button next to the configuration file you want to import. Step 4 Click Import. The device management configuration is imported to the APA Device Console. Note Basic device configuration parameters, such as IP address, are ignored when importing. Related Topics •Exporting Device Management Configurations. •Applying Configuration Changes. Device Configuration This section contains information about configuring settings and services of the connected NME-APA device. •Configuring Basic Settings •Configuring Time Settings •Configuring the SNMP Agent Settings •Configuring SNMP Trap Managers •Configuring Security Settings Configuring Basic Settings Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Figure 2-6 Step 2 In the Domain field, enter the domain to which the device belongs. Step 3 In the DNS Servers fields, enter one or more IP addresses of the DNS servers that the device should use for domain name resolution. Step 4 Click Save. The basic settings are saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Configuring Time Settings The APA Device Console allows the operator to enter the current time or enter SNTP server information. •Configuring Device Time •Configuring SNTP Client Time Configuring Device Time Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Time tab. The Time tab opens. Figure 2-7 Step 3 If you intend to change the time on the device, check the Enable time update checkbox. If you do not check this box, the remaining Time fields are not saved in the device configuration. Note This setting does not apply to the SNTP fields. Step 4 From the Time Zone drop-down list, choose the time zone in which the NME-APA device is located. Step 5 In the Date field, click to open a calendar and choose the current date. Step 6 In the Time fields, enter the current hour, minute, and second and select the device's time zone from the drop-down list. Step 7 If the device's location changes time for Daylight Saving Time, enter the number of minutes to offset during Daylight Savings Time in the Shift from Daylight Savings Time field. Step 8 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to begin Daylight Savings Time in the Daylight Savings start fields or click to open a calendar. Step 9 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to end Daylight Savings Time in the Daylight Savings end fields or click to open a calendar. Step 10 Click Save. The current time is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Configuring SNTP Client Time The Simple Network Timing Protocol (SNTP) solves the problem of synchronizing the clocks in the various elements of the network. SNTP provides access to a time source over the network. The system clock and calendar on the NME-APA device are then set in accordance with this external source. There are two options for the SNTP client. These functions are independent, and the system employs either one or both. •Broadcast SNTP client—Listens to SNTP broadcasts and updates the system clock accordingly. •Unicast SNTP client—Sends a periodic request to a configured SNTP server, and updates the system clock according to the server response. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Time tab. The Time tab opens, displaying the SNTP box in the lower portion of the screen. Figure 2-8 Step 3 To enable the unicast SNTP client, check the Enable Unicast Client check box. Step 4 In the Unicast Server field, enter the IP address or name of your Unicast server. Step 5 In the Update interval field, enter the number of seconds between Unicast update queries. Step 6 To enable the broadcast SNTP client, check the Enable Broadcast Client check box. Step 7 Click Save. The SNTP settings are saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Configuring the SNMP Agent Settings Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the SNMP tab. The SNMP configuration screen appears in the Configuration pane. Figure 2-9 Step 3 In the SNMP Agent area, check the Enable check box. Step 4 (Optional) In the Location field, enter a meaningful name for the device's location. Step 5 (Optional) In the Contact field, enter the username of a contact person who has all management information regarding the device. Step 6 In the Community String area, check the upper check box. By default, the upper community string is set to read-only and the lower community string is set to READ/WRITE. You can change this by clicking on the drop-down arrow next to the Community String field that you want to change. Step 7 In the upper Community String field, enter the device's read-only community string. Step 8 In the lower Community String field, enter the device's read-write community string. Step 9 In the Trap Groups area, check the check boxes next to the trap groups that you want to enable. Many Trap Groups are enabled by default. You must uncheck them if you do not want them enabled. Step 10 Click Save. The SNMP agent settings are saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Configuring SNMP Trap Managers This section contains information about how to configure SNMP Trap Managers. Note To have faults displayed on the Device Management > Fault Management > Faults page, you must configure the server where APADC is running as a Trap Manager. •Viewing Trap Managers •Adding Trap Managers •Editing Trap Managers •Deleting Trap Managers Viewing Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the SNMP tab. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Figure 2-10 Adding Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the SNMP tab. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Step 3 Click Add. The Add Trap Manager box appears in the upper section of the Configuration pane. Figure 2-11 Step 4 In the IP Address field, enter the IP address or hostname of the Trap Manager. Step 5 In the Community String field, enter the community string of the Trap Manager. Step 6 In the SNMP Version drop-down list, choose SNMP version 2c. Note SNMP Version 2c is the only version currently supported. Step 7 Click OK. The SNMP Trap Manager is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Editing Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the SNMP tab. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Step 3 Click the radio button next to the Trap Manager you want to edit. Step 4 Click Edit. The Edit Trap Manager box appears in the upper section of the Configuration pane. Figure 2-12 Step 5 In the Host field, edit the hostname or IP address of the Trap Manager. Step 6 In the Community String field, edit the community string of the Trap Manager. Step 7 In the SNMP Version drop-down list, choose the SNMP version that the Trap Manager uses. Step 8 Click OK. The modified SNMP Trap Manager is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Deleting Trap Managers Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the SNMP tab. The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section. Step 3 Click the radio button next to the Trap Manager you want to delete. Step 4 Click Delete. The Trap Manager box reappears in the lower section of the Configuration pane without the deleted Trap Manager. The Trap Manager is removed from the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Configuring Security Settings •Configuring Authentication •Changing the Device Enable Password •Device Users Configuring Authentication The APA Device Console has the capability to use more robust user management technologies. This capability is disabled for the current release but will be enabled in a future release. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Authentication box in the upper section. Figure 2-13 Changing the Device Enable Password The APA Device Console provides an interface for changing device's enable passwords. Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Device Enable Password box in the middle section. Figure 2-14 Step 3 Click the radio button next to the Access Level password you want to change. Step 4 Click Change. The Change Enable Password box appears in the upper section of the Configuration pane. Figure 2-15 Step 5 In the Enable Password field, enter the new enable password. Step 6 In the Confirm Enable Password field, re-enter the new enable password. Step 7 Click OK. The modified enable password is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Device Users The APA Device Console provides an interface for managing device user accounts. •Viewing Device Users •Adding Device Users •Editing Device Users •Deleting Device Users Viewing Device Users Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Figure 2-16 Adding Device Users Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Step 3 Click Add. The Add Device User box appears in the upper section of the Configuration pane. Figure 2-17 Step 4 In the Name field, enter the User's user name. Step 5 In the Password field, enter the User's password. Step 6 In the Confirm Password field, re-enter the User's password. Step 7 From the Access Level drop-down list, choose the User's access level. Step 8 Click OK. The new User is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Editing Device Users Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Step 3 Click the radio button next to the Device User you want to edit. Step 4 Click Edit. The Edit Device User box appears in the upper section of the Configuration pane. Figure 2-18 Step 5 In the Password field, enter the User's new password. Step 6 In the Confirm Password field, re-enter the User's new password. Step 7 From the Access Level drop-down list, choose the User's access level. Step 8 Click OK. The modified Device User is saved in the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Deleting Device Users Step 1 In the Navigation pane, select Device Management > Configuration. The Device Configuration screen appears in the Configuration pane open to the Basic tab. Step 2 Click the Security tab. The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section. Step 3 Click the radio button next to the Device User you want to delete. Step 4 Click Delete. The Device Users box reappears in the lower section of the Configuration pane without the deleted Device User. The Device User is removed from the configuration. What to Do Next To save the configuration to a file, see Exporting Device Management Configurations. To apply the configuration to a device, see Applying Configuration Changes. Fault Management This section contains information about configuring faults for the connected NME-APA device. Events are messages that are generated as a result of fault conditions being met. Events can are used to track fault conditions and to notify operators and engineers of the occurrence of fault conditions. Note To view device faults in the APADC, you must configure the server running the APADC as an SNMP Trap Manager. See Configuring SNMP Trap Managers. •Managing Active Events •Managing Cleared Events Managing Active Events Active Events are those events which have occurred but have not been cleared by an operator. •Viewing Active Events •Acknowledging Active Events •Sending Active Event Notifications •Annotating Active Events •Clearing Active Events •Refreshing the Display of Active Events •Sorting Active Events Viewing Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Figure 2-19 Step 2 To view details of an event, click on the event's Event ID. The Event Details window appears. Figure 2-20 Step 3 To close the window, click OK. Acknowledging Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Check the check box next to the event or events that you want to acknowledge. Step 3 Click Acknowledge. The event's Status field changes to Acknowledged. Sending Active Event Notifications Note To send event notifications, you must first create an Email Configuration. See Configuring E-mail Server Settings for Sending Fault Notifications. Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Check the check box next to the event or events for which you want to send notifications. Step 3 Click Notify. The Event Notification window appears. Figure 2-21 Step 4 In the Sender field, enter the e-mail address that should be displayed in the From field of the notification. Step 5 In the Sender Comments field, enter text to be sent with the Event Notification. Step 6 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification. Step 7 Click OK. The notification is sent and the Event Notification window closes. Annotating Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Check the check box next to the event or events to which you want to add a comment. Step 3 Click Annotate. The Annotate Events window appears. Figure 2-22 Step 4 In the Please enter comment field, enter the comments that you want to add to the event or events. Step 5 Click OK. The comment is saved. Note A new comment replaces any existing text in an event's Comments field. Clearing Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Check the check box next to the event or events which you want to clear. Step 3 Click Clear. The Active Events list reappears with the cleared event removed. Refreshing the Display of Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Click Refresh. The Active Events list reappears with the updated list of Active Events. Sorting Active Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane open to the Active tab. Step 2 Click on the column heading by which you would like to sort the events. The Active Events list reappears sorted by the selected column. Managing Cleared Events Cleared Events are events which have occurred and have been cleared by an operator. •Viewing Cleared Events •Annotating Cleared Events •Sending Cleared Event Notifications •Deleting Cleared Events •Refreshing the Display of Cleared Events •Sorting Cleared Events Viewing Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Figure 2-23 Step 3 To view details of an event, click on the event's Event ID. The Event Details window appears. Figure 2-24 Step 4 To close the window, click OK. Annotating Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Step 3 Check the check box next to the event or events to which you want to add a comment. Step 4 Click Annotate. The Annotate Events window appears. Figure 2-25 Step 5 In the Please enter comments field, enter the comments that you want to add to the event or events. Step 6 Click OK. The comment is saved. Note A new comment replaces any existing text in an event's Comments field. Sending Cleared Event Notifications Note To send event notifications, you must first create an Email Configuration. See Configuring E-mail Server Settings for Sending Fault Notifications. Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Step 3 Check the check box next to the event or events for which you want to send notifications. Step 4 Click Notify. The Event Notification window appears. Figure 2-26 Step 5 In the Sender field, enter the e-mail address that should be displayed in the From field of the notification. Step 6 In the Sender Comments field, enter text to be sent with the Event Notification. Step 7 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification. Step 8 Click OK. The notification is sent and the Event Notification window closes. Deleting Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Step 3 Check the check box next to the event or events for which you want to send notifications. Step 4 Click Delete. The Cleared Events list reappears without the deleted Cleared Events. Refreshing the Display of Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Step 3 Click Refresh. The Cleared Events list reappears with the updated list of Cleared Events. Sorting Cleared Events Step 1 In the Navigation pane, select Device Management > Fault Management > Faults. The Fault Management screen appears in the Configuration pane. Step 2 Click the Cleared tab. The Cleared tab opens. Step 3 Click on the column heading by which you would like to sort the events. The Cleared Events list reappears sorted by the selected column. Fault Configurations This section contains information about configuring Faults. Fault conditions are predefined but the descriptions and severity of the fault conditions can be modified. •Viewing Fault Configurations •Editing Fault Configurations •Resetting Fault Configurations •Suppressing or Unsuppressing Fault Configurations •Configuring E-mail Server Settings for Sending Fault Notifications Viewing Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration. The Fault Configuration screen appears in the Configuration pane. Figure 2-27 Editing Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration. The Fault Configuration screen appears in the Configuration pane. Step 2 Click the Notification ID of the Fault Configuration that you want to edit. The Edit Fault Configuration window appears. Figure 2-28 Step 3 In the New Description field, enter meaningful text to describe the modified fault configuration. If left blank, the Default Description is used. Step 4 In the New Severity field, choose the severity to describe the modified fault configuration. Step 5 In the Email Notification fields, check the checkbox to send an e-mail notification and enter the e-mail address of the person to be notified when the event occurs. Step 6 In the Notification Threshold fields: a. Check the checkbox to send the notification b. Enter the number of faults after which a notification is sent c. Enter the time period during which the faults must occur for the notification to be sent. Step 7 Click OK. The new Fault Configuration settings are saved. Resetting Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration. The Fault Configuration screen appears in the Configuration pane. Step 2 Check the check box next to the Notification ID of the Fault Configuration to reset. Step 3 Click Reset. The Fault Configuration is now set to the default description and severity as defined by the MIB. Suppressing or Unsuppressing Fault Configurations Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration. The Fault Configuration screen appears in the Configuration pane. Step 2 Check the check box next to the Notification ID of the Fault Configuration to suppress. Step 3 Click (Un)Suppress. The Fault Configuration's Suppressed field switches from true to false or vice versa. Configuring E-mail Server Settings for Sending Fault Notifications Step 1 In the Navigation pane, select Device Management > Fault Management > Configuration. The Fault Configuration screen appears in the Configuration pane with the Email Configuration box in the lower section. Figure 2-29 Step 2 In the Outgoing Mail Server & Port field, enter the DNS name or IP address of the Email Server that should be used for sending Fault Notifications and the Port Number on the server which recieves SMTP requests. Step 3 In the Username field, enter a valid username with rights to send email through the Email Server. Step 4 In the Password field, enter the password for the username entered in the Username field. Step 5 Click Save. The Email Configuration settings are saved and all Fault Notifications are sent with these settings. Viewing and Configuring Statistics Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane, displaying the Display Statistics Group box in the upper section. Figure 2-30 Refreshing Statistics Automatically Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane, displaying the Display Statistics Group box in the upper section. Step 2 To enable all statistics, click the All Enable radio button. All Enable forces the individual statistics to the enabled state and All Disable forces the individual statistics to the disabled state. Step 3 To enable individual statistics, click the Enable radio button of the Statistics you want to enable. Step 4 From the Polling interval drop-down list, choose the number of minutes between statistics updates. Step 5 Click Save. The Statistics Configuration is saved. Logging Statistics Note This function is currently disabled but it will be enabled in a future release. Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration. The Statistics Configuration screen appears in the Configuration pane, displaying the Statistics Logging box in the lower section. Figure 2-31 Step 2 Click the Enable radio button. Step 3 From the Frequency drop-down list, choose the number of minutes between enabling statistics. Viewing Statistics •Viewing Device Statistics •Viewing User Counters •Viewing RDR Counters Viewing Device Statistics •Viewing Interface Statistics •Viewing Traffic Processors •Viewing Resource Counters •Viewing SNMP Counters •Viewing HS Interfaces Viewing Interface Statistics Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane open to the Interface tab displaying the Interfaces' counters and statistics. Figure 2-32 The Interface tab table contains the statistics of three interfaces: •Interface 1—Management interface •Interface 2—User-side interface •Interface 3—Network-side interface Viewing Traffic Processors Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the Traffic Processor tab. The Traffic Processor tab opens displaying the Traffic Processors' counters and statistics. Figure 2-33 Viewing Resource Counters Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the Resource Counters tab. The Resource Counters tab opens displaying the device resources' counters and values. Figure 2-34 Viewing SNMP Counters Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the SNMP Counters tab. The SNMP Counters tab opens displaying the SNMP counters and values. Figure 2-35 Viewing HS Interfaces Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics. The Device Statistics screen appears in the Configuration pane. Step 2 Click the HS Interfaces tab. The HS Interfaces tab opens displaying the HS Interfaces counters and statistics. Figure 2-36 Viewing User Counters Step 1 In the Navigation pane, select Device Management > Statistics > User Counters. The User Counters screen appears in the Configuration pane displaying the User counters and values. Figure 2-37 Viewing RDR Counters Step 1 In the Navigation pane, select Device Management > Statistics > RDR Counters. The RDR Counters screen appears in the Configuration pane displaying the RDR counters and values. Figure 2-38 Installing Configuration Files When you select Device Management > Installation, you can: •Install traffic control application files (pqi)—See Installing Traffic Control Application Files. •Install traffic configuration files (pqb)—See Installing Traffic Configuration Files. •Install protocol pack (spqi)—See Installing Protocol Packs. Installing Traffic Control Application Files This procedure installs the Traffic Control Application file on a device or a group of devices. Step 1 In the Navigation pane, select Device Management > Installation. The Installation screen appears in the Configuration pane. Figure 2-39 Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQI file. Note Device and Group names are defined when a device is added on the Connect page. Step 3 Click the Traffic Control Application (.pqi) radio button. Step 4 Click Browse. A File Upload dialog box appears. Step 5 Browse to the PQI file that you are installing. Step 6 Click Open. The File Upload dialog box closes. Step 7 Click Apply. A progress bar appears and a completion message is displayed when installation is complete. Note Installation on the device may take several minutes to complete. The PQI file is installed on the selected device or group of devices. Installing Traffic Configuration Files This procedure installs the Traffic Configuration file on a device or a group of devices. Step 1 In the Navigation pane, select Device Management > Installation. The Installation screen appears in the Configuration pane. Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQB file. Note Device and Group names are defined when a device is added on the Connect page. Step 3 Click the Traffic Management Configuration (.pqb) radio button. Step 4 Click Browse. A File Upload dialog box appears. Step 5 Browse to the PQB file that you are installing. Step 6 Click Open. The File Upload dialog box closes. Step 7 Click Apply. A progress bar appears and a completion message is displayed when installation is complete. The PQB file is installed on the selected device or group of devices. About Protocol Packs APA uses stateful Layer 7 capabilities for classification of traffic flows. When a traffic flow is handled by the system, it is assigned a signature ID according to the set of Layer 3 to Layer 7 parameters (the signature) characterizing this flow. Typically, these signatures come embedded in APA. To enable rapid response to the ever-changing protocol environment, APA allows signatures to be updated dynamically. You can load a protocol support plug-in onto an operational system, enhancing the system's protocol support without compromising the stability of the system (no update of an existing software component is required) and without any service downtime. Installing Protocol Packs Periodically, Cisco publishes protocol packs containing new and improved protocol signatures for APA. A typical protocol pack is a SPQI file containing signatures for detecting network worms, popular peer-to-peer applications, and other relevant protocols. When loaded into the APA platform, these signatures improve APA classification abilities. Note If you installed a .pqi file prior to installing a protocol pack (SPQI file), you must first apply the Traffic Management configuration. Step 1 In the Navigation pane, select Device Management > Installation. The Installation screen appears in the Configuration pane. Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the SPQI file. Note Device and Group names are defined when a device is added on the Connect page. Step 3 Click the Protocol Pack (.spqi) radio button. Step 4 Click Browse. A File Upload dialog box appears. Step 5 Browse to the SPQI file that you are installing. Step 6 Click Open. The File Upload dialog box closes. Step 7 Click Apply. A progress bar appears and a completion message is displayed when installation is complete. Note Installation on the device may take several minutes to complete. The SPQI file is installed on the selected device or group of devices.
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