Table Of Contents
About this Guide
About this Guide
This preface describes who should read the Cisco Network Module Enhanced Application Performance Assurance Troubleshooting Guide, how it is organized, its document conventions, and how to obtain documentation and technical assistance.
This guide provides information about the challenges that can be faced by the Network Enhanced Module for Application Performance Assurance (NME-APA) and the methods they should use to handle those challenges. It is intended for the administrators and engineers who are responsible for daily operation of the NME-APA.
This introduction provides information about the following topics:
•
Document Revision History
•Organization
•Related Publications
•Conventions
•Obtaining Documentation and Submitting a Service Request
Document Revision History
Revision
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Release and Date
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Change Summary
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OL-14498-02
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September, 2008
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Reorganized and updated the book for Version 2.0.0.
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OL-14498-01
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August, 2007
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Created the Cisco Network Module Enhanced Application Performance Assurance Troubleshooting Guide.
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Organization
The major sections of this guide are as follows:
Section
|
Title
|
Description
|
1
|
NME-APA Troubleshooting Concepts, page 1-1
|
Provides background information that can help operators to troubleshoot issues when using the Cisco Network Enhanced Module for Application Performance Assurance (NME-APA) and the Cisco Application Performance Assurance Device Console (APADC).
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2
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Troubleshooting Specific Scenarios, page 2-1
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Lists procedures that operators can use to troubleshoot issues when using the Cisco Network Enhanced Module for Application Performance Assurance (NME-APA) and the Cisco Application Performance Assurance Device Console (APADC).
|
Related Publications
Your NME-APA device and the software running on it contain extensive features and functionality, which are documented in the following resources:
•For information on installing the Device Console, refer to the Cisco Application Performance Assurance Device Console Installation Guide.
•For information on using the Device Console, refer to the Cisco Application Performance Assurance Device Console User Guide.
•For initial installation and startup information, refer to the Cisco Network Module Enhanced Application Performance Assurance User Guide.
•Cisco CLI software, refer to the Cisco Application Performance Assurance CLI Reference Guide
•For international agency compliance, safety, and statutory information for wide-area network (WAN) interfaces for the NME-APA device, refer to the Regulatory Compliance and Safety Information for Cisco Network Enhanced Module Application Performance Assurance (NME-APA).
•To view Cisco documentation or obtain general information about the documentation, refer to Obtaining Documentation and Submitting a Service Request.
Conventions
This document uses the following conventions:
Convention
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Indication
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bold font
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Commands and keywords and user-entered text appear in bold font.
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italic font
|
Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.
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[ ]
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Elements in square brackets are optional.
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{x | y | z }
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Required alternative keywords are grouped in braces and separated by vertical bars.
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[ x | y | z ]
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Optional alternative keywords are grouped in brackets and separated by vertical bars.
|
string
|
A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.
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courier font
|
Terminal sessions and information the system displays appear in courier font.
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< >
|
Nonprinting characters such as passwords are in angle brackets.
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[ ]
|
Default responses to system prompts are in square brackets.
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!, #
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An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.
|
Note Means reader take note.
Tip Means the following information will help you solve a problem.
Caution Means
reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.
Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.
Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
