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Cisco RF Gateway Series

Software License Activation for Cisco RF Gateway 10 Line Cards

Table Of Contents

Software License Activation for Cisco RF Gateway 10 Line Cards

Audience

Finding Feature Information

Licensing Workflow

Prerequisites

Cisco IOS Software Releases

Understanding Licensing

License Types

Licensing on the Cisco RFGW-10

Licenses on the Cisco RFGW-10 DS-384 Line Card

License Components on the Line Card

Enforcement Policy

Downstream QAM License Enforcement

Minimum Mode Operation

Licensing with SSO and Line Card Redundancy Configurations

License Transfer

License Transfer Between Two Working Devices

RMA License Transfer

Restrictions for RMA

How to Install Licenses on the Cisco RFGW-10 DS-384 Line Card

Installing Licenses Using Cisco License Manager

Registering Licenses Using the Product License Registration Portal and CLI

Upgrading the License

Upgrading the Line Card Software License

Installing and Upgrading Licenses using Software Activation Commands

Upgrading the License When Line Card is in Redundancy Mode

Removing Licenses Using CLI

Verifying Activation of Licenses

Troubleshooting Licensing

Additional References

Related Documents

Standards

MIBs

Technical Assistance

Feature Information for Licensing for Cisco RFGW-10


Software License Activation for Cisco RF Gateway 10 Line Cards


First Published: October 16, 2012
Part Number: OL-28080-01

Software licensing allows a product to ship with a base set of functionality enabled, while containing advanced functionality that can be offered without a change in the underlying hardware. Using enforceable licenses helps in preventing the illegal usage of the advanced functions.

The Cisco Software License Activation feature is a set of processes and license keys, and Cisco IOS commands to activate Cisco IOS software feature sets by obtaining and validating fee-based Cisco software licenses. The Cisco RF Gateway 10 (RFGW-10) licenses are used to control access to the RF channels.

The Cisco RFGW-10 DS-384 line card supports 384 channels on the Cisco RFGW-10 platform. It supports QAM-capacity licensing where a customer can invest in partial QAM-capacity of the line card. For detailed information on Cisco IOS Software Activation, see Cisco IOS Software Activation.

This document explains the procedures to install, upgrade, and maintain licenses on the Cisco RFGW-10 DS-384 line card. This document also discusses platform specific features such as OIR, RMA, high-availability, and the implication of licensing on them.

Audience

This guide is intended for system and network administrators who configure, and maintain the Cisco RFGW-10 platform.

This guide can be useful for application developers who are developing management applications for the Cisco RFGW-10.

Finding Feature Information

Your software release may not support all the features documented in this module. For the latest feature information and caveats, see the release notes for your platform and software release. To find information about the features documented in this module, and to see a list of the releases in which each feature is supported, see the "Understanding Licensing" section.

Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Licensing Workflow

Table 1 Checklist for Licensing

Configuration Steps
Related Procedures and Topics
Step1

Review the prerequisites and restrictions before installing the licenses on the Cisco RFGW-10 DS-384 line card.

Prerequisites.

Understanding Licensing

Step 2

Familiarize with licensing concepts.

Understanding Licensing.

Cisco IOS Software Activation Configuration Guide.

Learn about the different licenses on the Cisco RFGW-10 DS-384 line card, and its operations.

Licensing on the Cisco RFGW-10

Understand about transferring of licenses and RMA.

License Transfer

RMA License Transfer

Step 3

Install the licenses using the procedures.

Installing Licenses Using Cisco License Manager

Registering Licenses Using the Product License Registration Portal and CLI

Installing and Upgrading Licenses using Software Activation Commands

Step 4

(Optional) Upgrade licenses on the Cisco RFGW-10 DS-384 line card.

Upgrading the License

Step 5

Verify the license after installation.

Verifying Activation of Licenses

Step 6

(Optional) Remove permanent license entries in license files.

Removing Licenses Using CLI

Removing Licenses by Using Software Activation Commands

Step 7

(Optional) Review the troubleshooting section for assistance.

Troubleshooting Licensing

Step 8

Review the additional reference section for information about related documents, Standards, MIBs, and technical assistance.

Additional References

Step 9

(Optional) Review the feature information history table for updates to this feature.

Feature Information for Licensing for Cisco RFGW-10


Prerequisites

When you order a new Cisco RFGW-10 DS-384 Universal Edge QAM line card, it is shipped preinstalled with the software image and the corresponding permanent licenses for the packages and features. You do not need to activate or register the software before use.

To enable all software features, all new or upgraded Cisco devices that require software activation must be registered with Cisco. The registration process requires a Product Authorization Key (PAK), which is an 11-character alphanumeric key printed on the purchase order document shipped with your device hardware. The registration process converts the PAK to an electronic license file containing a unique key for your device hardware. The license file must then be installed on your device to unlock the product and its features.

The following prerequisites apply if you are upgrading or installing a new Cisco IOS software license on the Cisco RFGW-10:

Purchase the software package or feature you want to install. You will receive a product activation key (PAK) with your purchase.

If you do not have a cisco.com username and password, get your username and password by registering at Cisco.com.

Familiarize yourself with the Cisco software licensing concepts detailed in the Cisco Software Activation Conceptual Overview chapter in Cisco IOS Software Activation Configuration Guide.

Cisco IOS Software Releases

The following Cisco IOS Releases support software activation on Cisco RFGW-10.

Cisco IOS-XE Release 3.2.0SQ

Understanding Licensing

This sections describes the different license types, license operations, enforcement policies, and licenses available on the Cisco RFGW-10 DS-384 line card.

License Types

Licensing on the Cisco RFGW-10

License Transfer

License Types

The following license types are available for the Cisco RFGW-10.

Permanent Licenses

Temporary Licenses

For information on these licenses types, see the Cisco Software Activation Conceptual Overview chapter in the Cisco IOS Software Activation Configuration Guide.

Licensing on the Cisco RFGW-10

These sections describe licensing flavors, license operations, enforcement policies, transfer and RMA of the licenses on the Cisco RFGW-10.

Licenses on the Cisco RFGW-10 DS-384 Line Card

License Operations

Enforcement Policy

Downstream QAM License Enforcement

Minimum Mode Operation

Licensing with SSO and Line Card Redundancy Configurations

Licenses on the Cisco RFGW-10 DS-384 Line Card

The Cisco RFGW-10 DS-384 line card is a high-density line card that is installed in the Cisco RFGW-10 UEQAM. It supports a maximum of 384 downstream channels through flexible QAM-capacity licensing. Table 2 lists the different licenses available for the Cisco RFGW-10 line card.

The hardware components introduced in a given Cisco IOS Release will be supported in all subsequent releases unless otherwise specified.

Table 2 Licenses for the Cisco RFGW-10 DS-384 Line Card

Cisco RFGW-10 Device
Cisco IOS Release
Licensing Flavors

Cisco RFGW-10 DS-384 line card

Cisco IOS-XE Release 3.2.0SQ

SWLIC-DS384-BUN (DS-384 QAM license (single QAM) bundle)

SWLIC-DS384 (DS-384 QAM license (single QAM)

L-DS384 (DS-384 QAM Upgrade Licenses (single QAM)


License Components on the Line Card

Quack

A tamper proof chip that stores the serial number and product ID combined to form the universal device identifier (UDI). The UDI has two main components: the product ID (PID) and the serial number (SN). The UDI is printed on a label located on the back of most Cisco hardware devices. The show license udi command displays the UDIs for the line card.


Note The show license udi command is executed only from the line card console. For more information, see Installing and Upgrading Licenses using Software Activation Commands.



Note When registering a license, you must use the correct UDI.


License Storage

The license storage are for the Cisco RFGW-10 DS-384 line card is within the bootflash of the line card. The storage is on two 1MB partitions on the bootflash. It is accessible via the line card console for debugging.

License Infrastructure on the Line Card

The core license infrastructure is Portable Operating System Interface (POSIX) compliant. The software interacts with the:

Quack to read the UDI

License storage to perform the license operations

Supervisor for communication.

License Operations

All license operations on the Cisco RFGW-10 DS-384 line card such as installing, rehosting, upgrading, and downgrading the licenses are performed using the Cisco License Manager (CLM) or by using below command.


Note Cisco License Manager, Release 3.2.3 and later is supported on the Cisco RFGW-10.


The license commands available on the Cisco RFGW-10 DS-384 line card are:

license install—installs the license on the line card.

license clear—invalidates the installed license on the line card.

license comment—adds or removes a comment about a feature license.

license revoke—revokes a software license from one device and transfers it to another.

license save—saves a copy of the permanent license to a specified license file.

license save credentials—saves the identity information associated with a device to a specified URL.

license modify priority—modifies a priority of a license.

show license detail—displays detailed information about the license.

show license all—displays information about all licenses available on the line card.

show license feature—displays a list of licensed features available in an image.

show license statistics—displays license statistics information.

show license status—displays the status of the license.

show license udi—displays all the UDI values that can be licensed in a system.


Note The above commands can only be executed on the line card console.


The license operations available on the Cisco RFGW-10 DS-384 line card are:

rehost license—revokes the license from the line card, and issues a new node-locked license for another line card.

upgrade license—upgrades the licenses on the line card. New QAM licenses are enforced immediately.

downgrade license—downgrades the license on the line card.

The license operations available on the Supervisor engine are:

show cable licenses all | slot-id—displays all the licenses configured on the Supervisor.

debug cable csl—enables license related debug information.

For information on managing licenses using the software activation commands, see the Configuring the Cisco IOS Software Activation Feature chapter in the Cisco IOS Software Activation Configuration Guide, and see the Cisco IOS Software Activation Tasks and Commands.

Enforcement Policy

The Cisco RFGW-10 DS-384 line card licensing feature provides flexible QAM capacity licensing. The number of downstream channels that can be licensed range from 0 to 384 QAM channels. When a Cisco RFGW-10 DS-384 line card is initially purchased, the card must be configured with a minimum of 64 QAM licenses. The RFGW-DS384-SP= which is used for sparing, is shipped with no licenses.

The enforcement of the licensing policy will occur when the user un-shuts (rf-unshut operation) a specific QAM channel. The Supervisor enforces the license only after validating that the number of un-shut QAM channels in the running configuration against license. Based on the license, the first N channels are un-shut, and the rest are shutdown.

The key characteristics of the license enforcement policy are:

The policy is applicable to QAM channels that are marked as administration no shut.

A line card reload is not required for new QAM license upgrade to take effect.

The show cable license command displays the forced shut channels.

Downstream QAM License Enforcement

The QAM module generates the configurations based on the downstream ports defined by the max port density. On first time system bootup, the max port density may be zero and the line cards bootup with the licenses. The user can set the QAM configurations using the cable downstream max-carriers command.

If the user sets the max-carriers as 48 channels per port on a line card, then first 48 channels are configured.


Note The sum of the max port density of all ports must never be greater than 384 channels.


The rf-shutdown command changes the QAM channel state to RF-SHUT state, and the no rf-shutdown command changes the QAM channel to the NOT-SHUT state. Licenses are not released if the QAM channel is in the RF-SHUT or LIC-SHUT state.

The default channel state in each QAM channel is RF-SHUT. The channels with license configurations are in the NOT-SHUT state, and the remaining channels remain in the RF-SHUT state. Thus, if 192 licenses exist on a line card with a max port density of 384 QAM channels, 192 channels are marked are in NOT-SHUT state, and remaining192 channels are in the RF-SHUT state.

When there is a max port density change, the enforcement policy ensures that the new downstream configuration reflects the current port density, and the license state is in sync with the new configuration.


Note A license is released to a QAM channel in NOT-SHUT state.


Increasing the max-port density on the line card creates new QAM channels with the default RF-SHUT state. Different max port density configurations examples on the line card are explained.

Consider an example for max port density configuration for a QAM license count of 192 licenses, and user sets the max port density for 48 channels per port on a line card (see Table 3).

Table 3 Max Port Density Example: QAM License - 192; First 48 Channels Configuration

Port
Channel
Configured
Channel State

1

1-48

Yes

NOT-SHUT

1

48-128

No

NA

2

1-48

Yes

NOT-SHUT

2

48-128

No

NA

3

1-48

Yes

NOT-SHUT

3

48-128

No

NA

4

1-48

Yes

NOT-SHUT

4

48-128

No

NA

5

1-48

Yes

RF-SHUT

5

48-128

No

NA

6

1-48

Yes

RF-SHUT

6

48-128

No

NA

7

1-48

Yes

RF-SHUT

7

48-128

No

NA

8

1-48

Yes

RF-SHUT

8

48-128

No

NA


If you configure all 128 channels on the 2, 3 and 4th port on the line card, the max port density should be set accordingly (see Table 4).

Table 4 Max Port Density Example: QAM License - 192, 128 Channels Configuration

Port
Channel
Configured
Channel State

1

1-128

No

NA

2

1-128

Yes

NOT-SHUT

3

1-64

Yes

NOT-SHUT

3

65-128

Yes

RF-SHUT

4

1-128

Yes

RF-SHUT

5

1-128

No

NA

6

1-128

No

NA

7

1-128

No

NA

8

1-128

No

NA


The rf-shutdown command can be used to shutdown desired licensed channels on the line card. Whenever a channel is shut, the channel is marked RF-SHUT, and the license count increments. A no rf-shutdown command is allowed, and can be executed if the available license count is greater than zero.

The no rf-shutdown command can be used to unshut a channel that is shut either by LIC-SHUT or RF-SHUT. The channel will then be marked as NOT-SHUT.

License Upgrade

Upgrade licenses increase the QAM channel availability on the line card. For example, consider the above example (Table 4) where you have the 192 QAM license installed, and you have configured the licenses on 2, 3, and 4th QAM ports.

You now have purchased an additional 32 QAM upgrade license, thus your total license count is 192+32= 224 licenses. The additional licenses are added to the QA M channel in NOT-SHUT state.

Table 5 lists the max port density of 128 channels with a 32 upgrade QAM license.

Table 5 Max Port Density Example: QAM License - 192+32, 128 Channels Configuration

Port
Channel
Configured
Channel State

1

1-128

No

NA

2

1-128

Yes

NOT-SHUT

3

1-62

Yes

NOT-SHUT

3

63-64

Yes

RF-SHUT

3

65-97

Yes

NOT-SHUT

3

98-128

Yes

RF-SHUT

4

1-2

Yes

NOT-SHUT

4

3-128

Yes

RF-SHUT

5

1-128

No

NA

6

1-128

No

NA

7

1-128

No

NA

8

1-128

No

NA


License Downgrade

An OIR or RMA of a line card may result in a license downgrade. Consider an example, where OIR is performed on the (192+32 licenses) line card, and the replacement line card has a 96 QAM upgrade license. When the line card boots, the max port density and the status of the line card is checked. The channels marked NOT-SHUT are checked, and licenses are used on these channels.The 96 licenses are used, the other NOT-SHUT channels are marked LIC-SHUT. The channels marked LIC-SHUT require to be shutdown due to lack of licenses.

Table 6 lists the above scenario of a license downgrade.

Table 6 Max Port Density Example: QAM License - 96 QAM, 128 Channels Configuration

Port
Channel
Configured
Channel State

1

1-128

No

NA

1

1-96

Yes

NOT-SHUT

2

97-128

Yes

LIC-SHUT

3

1-62

Yes

LIC-SHUT

3

63-64

Yes

RF-SHUT

3

65-97

Yes

LIC-SHUT

3

98-128

Yes

RF-SHUT

4

1-2

Yes

LIC-SHUT

4

3-128

Yes

RF-SHUT

5

1-128

No

NA

6

1-128

No

NA

7

1-128

No

NA

8

1-128

No

NA


RMA of the Line Card

During a line card RMA, the faulty line card is replaced with another line card. The new line card boots up with zero downstream license count. Thus the license count may be zero or may not be the original license count on the line card. The original license count and configuration is restored once the line card is returned from repair.

Minimum Mode Operation

The Minimum mode or M mode refers to the state where no valid licenses are available. The Cisco RFGW-10 DS-384 line card is always shipped with pre-installed licenses purchased with the order. The minimum mode (besides the normal mode), is used to install license for a clean board and perform any license operations when an error occurs due to non-availability of licenses.

In the minimum mode operation, the Cisco RFGW-10 DS-384 line card will function with the following characteristics:

Default line card images are loaded (may include encryption)

Fully functional license administrative interface.

Fully functional license management interface.

DS configurations are available but you cannot un-shut any RF channels.

Modems are not online and there is no network traffic.

Licensing with SSO and Line Card Redundancy Configurations

As (Stateful Switchover) SSO is supported on the Cisco RFGW-10, the state information is check pointed across the secondary Supervisor.

When line card redundancy is configured on the Cisco RFGW-10 DS-384 line cards, the secondary line card has a superset of the licenses of the primary line card. The line cards (primary or secondary), are added to the redundancy configuration group if they obey the licensing count policy.

A secondary line card is not allowed to join the group if the (superset) policy is violated. A primary line card with higher count than the secondary line card is allowed to join the group, only with a count equal to the secondary line card. When the secondary is upgraded with a count equal to or greater than the primary line card, the primary line card is automatically allowed to use all the available licenses.

After a switchover, the active secondary card may have a higher license entitlement than the primary line card, and the QAM channels that are in LIC-SHUT state become active.


Note If active QAM channels are not required, execute the rf-shutdown command on the active QAM channels to deactivate them.



Note Configuration changes such as enabling the license on the channels beyond the entitlement of primary line card is not permitted.


License Transfer


Note Transferring of licenses is limited to 3 license transfers.


The Cisco RFGW-10 support two scenarios to transfer licenses between devices:

The first scenario has both the source and destination devices active and functional. In this scenario, the license is revoked on the source device, and a new permanent license is issued for the destination device.

The second is a failure scenario in which one of the devices is unavailable. In this scenario, the license from the failed device is transferred to the RMA or to the replaced device by using the RMA License Transfer process on the Cisco Product License Registration portal.

License Transfer Between Two Working Devices

The Cisco RFGW-10 support fully automated, customer-initiated, transfer of licenses. You can transfer licences with a process known as rehosting. The rehosting process transfers a license from one UDI to another by revoking the license from the source device and installing it on a new device.

You perform a license transfer (rehosting) by using one of these methods:

Cisco Product License Registration portal

Cisco License Manager application

Figure 1 shows the processes involved for rehosting (transferring) a license.

Figure 1 License Transfer Work Flow

This is a summary of a license transfer process using the Cisco Product License Registration portal:

1. Obtain the UDI and device credentials from the source and destination devices by using Cisco IOS commands. For more information, see the Cisco IOS Software Activation Tasks and Commands module.

2. Contact the Product License Registration page on Cisco.com, and enter the source device credentials and the UDI into the license transfer portal tool.

3. The portal displays licenses that can be transferred from the source device.

Select the licenses that need to be transferred. A permission ticked is issued. Use this permission ticket to start the rehost process by using Cisco IOS commands.

4. Apply the permissions ticket to the source device by using the license revoke command as described in the Cisco IOS Software Activation Tasks and Commands module. The source device then provides a rehost ticket indicating proof of revocation. A sixty-day grace period license is also installed on the device to allow enough time to transfer the licenses to the destination device.

5. Enter the rehost ticket into the license transfer portal tool on Cisco.com along with destination device UDI.

6. Receive the license key through email.

7. Install the license key on the destination device.

By using Cisco License Manager, you can select the source and destination devices from a GUI wizard for automated processing.

RMA License Transfer

When a line card fails, a replacement card is required with equivalent licenses for restoring the services completely. If the failed line card has the same license as the shipping order, the return materials authorization (RMA) replacement and spares will also have the same license as the failed line card.


Note Base configuration licenses can be ported onto another line card.


To transfer a software license from a failed device to a new device, the devices must interact with the Cisco Product License Registration portal to initiate an RMA replacement license (http://www.cisco.com/go/license).

If you need assistance to obtain a license, contact Cisco technical support at: http://www.cisco.com/cisco/web/support/index.html

Figure 2 shows the RMA replacement license process.

Figure 2 RMA Replacement License Work Flow

The RMA replacement license process involves these steps:


Step 1 Obtain the UDI of the defective and RMA devices.

Step 2 Enter the UDI into the RMA License portal tool on Cisco.com.

The license portal determines licenses associated with defective device. The license portal issues replacement licenses.

Step 3 Install the new license on the new device.


Note During initial releases, the Cisco Service Depot will ship products with 0 and 0X0 license.



Restrictions for RMA

If the line card is not part of the LCHA, follow the steps in Upgrading the License.

If the line card is part of the LCHA, and the RMA is for the secondary line card, follow the steps in Troubleshooting Licensing.

If the RMA is for the primary line card, the service automatically switches over to the secondary line card. To verify this:

Insert the replacement line card.

Verify the effective license for the primary line card by running the show cable license command.

If effective license is not the same as previous license in slot, do the following:

Upgrade the primary line card. For more information, see Upgrading the License.

Verify the installed license on the primary line card by running the show cable license command.

Ensure that the primary line card continues to be on the LCHA standby.

Reload the primary line card.

Verify the effective license by running the show cable license command.

Revert to the upgraded line card.

How to Install Licenses on the Cisco RFGW-10 DS-384 Line Card

The Cisco RFGW-10 DS-384 line card is a high-density line card that resides in the Cisco RFGW-10 chassis. This card supports 1, 2, 4, 8, 12, and up to 128 QAM channels per port, and up to 384 downstream channels. The Cisco RFGW-10 DS-384 line card requires software licensing to enable appropriate number of QAM channels per card. For information on licenses supported, see Table 2.

The following sections describe how to activate the licensed features, and register licenses on the Cisco RFGW-10 DS-384 line card:

Installing Licenses Using Cisco License Manager

Registering Licenses Using the Product License Registration Portal and CLI


Note During the initial product purchase, based on the customer order, Cisco installs the appropriate licenses. In such a case, no license activation is required.


Installing Licenses Using Cisco License Manager

Cisco License Manager (CLM) is a software application that assists you in obtaining licenses from Cisco, deploying the licenses on to the Cisco devices in your network, discovering the devices, and managing and viewing your inventory of licenses and devices. CLM is used with Cisco devices that require Cisco licensing.


Note You do not require Internet connectivity from your device to Cisco to activate the software licenses using CLM.


See the User Guide for Cisco License Manager for more information.


Note Cisco License Manager, Release 3.2.3 and later releases are supported on the Cisco RFGW-10.



Note You must add your Cisco devices to CLM before you can request a license file.


To use CLM to automate all license-related workflows, follow these steps:


Step 1 To log into CLM, click the Cisco License Manager Client icon on your desktop or select the Cisco License Manager Server.exe or Cisco License Manager Client.exe file.

Step 2 The Login window appears. Enter information for the User ID, Password, Server Host, and Server Port and click OK.

Step 3 The CLM GUI appears. Click Manage > Manage Devices, or click Devices in the Quick Links pane. The Manage Devices explorer appears in the Content Area.

Step 4 Select an existing device group folder or create a new folder to which you want to add a new device. Make sure to select a folder that makes sense to you so that you can easily locate and retrieve device and license information at a later date.

Step 5 Select the device group folder, right-click, and select New Device. The New Device dialog box appears. Enter the requested information as prompted in CLM to add the new devices.

Step 6 Click Get License in the Quick Links pane, and follow the prompts to deploy the license to your device.


Registering Licenses Using the Product License Registration Portal and CLI

The Cisco Software License Activation feature includes Cisco IOS EXEC commands that allow basic licensing tasks from the CLI.

To install a license using Cisco IOS commands:


Step 1 Obtain the PAK when you purchase Cisco devices or software upgrades.

Step 2 To obtain the specific unique device identifiers (UDI) for your device, log in to your line card console and use the show license udi command.

Step 3 Convert the PAK to a license by entering the appropriate information at the following URL:

http://www.cisco.com/go/license.

Enter the PAK to retrieve the Stock Keeping Units (SKU) and enter the UDI of the device where the license should be installed. A Download License button appears on the screen. You can select this button to download the license or use the license details provided in the e-mail sent to the customer.

Step 4 To install the licenses on the devices, use the license install command.


Figure 3 shows the process for registering a license using the Product License Registration Portal.

Figure 3 Product License Registration Work Flow


Note View the license information as applied to the downstream channels on the Cisco RFGW-10 Supervisor console, using the show cable licenses all | slot-id command.


For more information about configuring licenses using Software Activation License, see Configuring the Cisco IOS Software Activation Feature.

For more information about using commands for Cisco software activation, see the Cisco Software Activation Tasks and Commands document.

Upgrading the License

Perform the following to upgrade the licenses on the Cisco RFGW-10. Table 2 lists the licenses available for upgrade.

Upgrading the Line Card Software License

Installing and Upgrading Licenses using Software Activation Commands

Upgrading the License When Line Card is in Redundancy Mode

Upgrading the Line Card Software License

To upgrade and install a license, perform these steps:


Step 1 Purchase a Product Authorization Key (PAK) for the required type of license. For example, the DS-384-192 (which provides the 192 downstream channel license for the Cisco RFGW-10 DS-384 line card).

Step 2 Submit the PAK code and UDI of the line card to the Cisco Product License Registration portal. The portal retrieves the stock keeping units (SKUs) associated with the PAK.

Step 3 Select the SKU and enter the UDI—a unique and unchangeable identifier of the device where the license should be installed. A license key is then e-mailed to you, which you can use to upgrade the license.

Step 4 Install the license file returned from the license portal by using Cisco IOS commands. (This step can also be completed using the Cisco License Manager, which can be downloaded at http://www.cisco.com/go/clm.)


Note If you use Microsoft Entourage and receive the license file from Cisco in an e-mail attachment, the license file will contain UTF-8 marking. These extra bytes in the license file makes it unusable during license installation. To work around this issue, you can use a text editor to remove the extra characters and then install the license file. For more information about UTF-8 encoding, go to this URL: http://www.w3.org/International/questions/qa-utf8-bom


You can manually upgrade a license by using the install license command. However, before you upgrade the license you must have already received the license file from Cisco Product License Registration at http://www.cisco.com/go/license.


Installing and Upgrading Licenses using Software Activation Commands

Prerequisites

Understand the licensing concepts in the Licensing on the Cisco RFGW-10.

To install or upgrade a license by using the Cisco IOS license install command, you must have already received the license file from the Cisco Product License Registration portal at http://www.cisco.com/go/license (or you already backed up the license by using the Cisco IOS license save command).

SUMMARY STEPS

1. Obtain the PAK.

2. Login to the line card console

3. Convert the PAK to a license.

4. Copy the license to the linecard slot-id flash:

5. Login to the line card console

6. license install /flash/license-file

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

Obtain the PAK.

The PAK is provided to you when you order or purchase the right to use a feature set for a particular platform.

The PAK serves as a receipt and is used as part of the process to obtain a license.

Step 2 

login>cable telnet slot-id

Example:

Router# cable telnet 3

#

Exit the Supervisor console and login to line card console with login as the root.

slot-id—Line card slot. Valid range is from 3 to 12.

Step 3 

show license udi

Example:
# show license udi
# exit

(Executes on line card console)

Displays all the UDI values that can be licensed in a system.

You need the UDI of the device as part of the process to obtain a license

Note This command is executed only from the line card console.

Exit line card console.

Step 4 

Convert the PAK to a license by entering the PAK and the UDI into the Cisco Product License Registration portal: http://www.cisco.com/go/license.

After entering the appropriate information, you will receive an e-mail containing the license information that you can use to install the license.

Step 5 

copy license-file linecard slot-id flash:
Example:
Router#
Router# copy license-file linecard 3 flash:
Router# exit

(Executes on Supervisor console)

Login to Supervisor console.

Copy the license file received from the Cisco Product License Registration portal to the line card flash.

slot-id—Line card slot. Valid range is from 3 to 12.

Exit Supervisor console.

Step 6 

login>cable telnet slot-id 
Example:

Router# cable telnet 3

#

Exit Supervisor console and login to line card console with login as the root.

slot-id—Line card slot. Valid range is from 3 to 12.

Step 7 

license install /flash/license-file

Example:
# license install /flash/38a.lic
# exit

(Executes on line card console)

Install the license from the flash.

Accept the end-user license agreement if prompted.

Note This command is executed only from the line card console.

Exit line card console.

Upgrading the License When Line Card is in Redundancy Mode


Note Upgrade the secondary line card before upgrading the primary line card. If the primary line card is upgraded first, it leads to an error condition and the upgrade would be effective only for the number of downstream licenses effective on the secondary line card.


If the Cisco RFGW-10 DS-384 line card is in the line card high availability (LCHA) mode, complete the following steps while upgrading:


Step 1 Install the license on the secondary line card.

Step 2 Verify the installed license by using the show cable license command.

Step 3 Install the upgraded license on the active primary line card.

Step 4 Verify the installed license by using the show cable license command.

Step 5 Repeat step Step 2 through step Step 4 for each primary line card to be upgraded.


Removing Licenses Using CLI

The license clear command clears all licenses, but some licenses, such as built-in licenses, cannot be cleared. Only licenses that have been added by using the license install command are removed. Evaluation licenses are not removed.

If a license is not in use, the license clear command displays all the licenses related to this feature and prompts you to make a selection. Different prompts are displayed, depending upon whether single or multiple licenses are available in the device. The selected licenses are removed from the router or switch. If a license is in use, the license clear command might fail. However, depending on the application policy using the license, some licenses might be cleared.

For information on removing licenses from permanent license files, see Removing Licenses by Using Software Activation Commands in Cisco IOS Software Activation Configuration Guide, and see Cisco IOS Software Activation Tasks and Commands.

Use the license revoke command to revoke or transfer licenses between two devices. For information on revoking or transferring licenses, see Removing Licenses by Using Software Activation Commands in Cisco IOS Software Activation Configuration Guide, and see Cisco IOS Software Activation Tasks and Commands.

Verifying Activation of Licenses

You can verify the license activation or license upgrade by using the following commands:

show cable license all

This command displays details of all licenses in the chassis. This is the sample output from this command:

Router# show cable license all
Slot 3 : License Configuration : DS384_384_CLEAR
---------------------------------------------------
Feature: Downstream Licenses
Installed: 384 Consumed: 384 Available: 0   Forced-Shut: 0
license_ipc_received : TRUE

Troubleshooting Licensing

This section provides troubleshooting tips and procedures that you can use while activating the licenses on the different line cards.

Scenario
Workaround

The license file from the SWIFT server is corrupted.

Re-download the license file from the Cisco.com or the SWIFT server.

The line card Bootflash disk is corrupted.

Ensure that the cable line card is in the minimum mode of operation.

Reload the line card and reinstall the license file from the Cisco.com.

The license storage partition space is full.

Run the license clear command to clear the storage space.

Quack Authentication Error

Ensure that the cable line card is in the normal mode of operation.

If quack authentication error shutdowns the line card, RMA the line card.

The no shut operation has failed.

Check the output of show cable license all and show license detail commands and ensure that the required licenses that are available.

The license file has expired and results in the downgrade of the line card.

Install the permanent license as soon as the warning messages are seen.


Additional References

These topics provide references related to the Software License Activation feature and the CMTS routers.

Related Documents


Standards

Standard
Title

ITU-T J.83-B

Annex B to ITU-T Rec. J.83 (4/97), Digital multi-programme systems for television sound and data services for cable distribution.

DOCSIS2

Data-Over-Cable Service Interface Specifications, Radio Frequency Interface Specification v2.0, SP-RFIv2.0-I11-060602, June 2, 2006, Cable Television Laboratories, Inc.

DOCSIS Downstream RF Interface (DRFI)

DOCSIS Downstream RF Interface (DRFI): CM-SP-DRFI-I11-110210.


MIBs

MIB
MIBs Link

MIBs for the Cisco RF Gateway 10


Technical Assistance

Description
Link

The Cisco Support website provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies.

To receive security and technical information about your products, you can subscribe to various services, such as the Product Alert Tool (accessed from Field Notices), the Cisco Technical Services Newsletter, and Really Simple Syndication (RSS) Feeds.

Access to most tools on the Cisco Support website requires a Cisco.com user ID and password.

http://www.cisco.com/cisco/web/support/index.html


Feature Information for Licensing for Cisco RFGW-10

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.


Note Table 7 lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature.


Table 7 Feature Information for Software Activation for Cisco RFGW-10 

Feature Name
Releases
Feature Information

Software Activation on Cisco RFGW-10 DS-384 line card

Cisco IOS-XE Release 3.2.0SQ

This feature is introduced to support the QAM-capacity on the Cisco RFGW-10 DS-384 line cards.

The following commands were introduced or modified:

license install

license clear

license comment

license revoke

license save

license save credentials

license modify priority

show license feature

show license all

show license detail

show license statistics

show cable licenses all | slot-id

debug cable csl

rehost license

upgrade license

downgrade license