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Cisco Wide Area File Services Software (WAFS)

Release Notes for Cisco WAFS Release 3.0

Table Of Contents

Release Notes for Cisco WAFS 3.0

Contents

Introduction

Hardware Supported

Supported FE or WAE Components

Supported Routers and Switches

Determining the Software Version

Upgrading the System Image

Settings up Windows Authentication

Distributing Licenses

New and Changed Features in WAFS Release 3.0

Known Critical Issues

Limitations and Restrictions

Caveats in WAFS Release 3.0

Resolved Caveats

Central Manager

CIFS

CLI

Core Component

File Replication

Logging

Print Services

SNMP

Open Caveats

Authentication

Central Manager

CIFS

Core Component

Disk

Installation

Interfaces

NFS

Print Services

Upgrade or Downgrade Software

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco WAFS 3.0


Released Date: July 11, 2005

Text Part Number: OL-7774-01

This document describes caveats for the Cisco Wide Area File Services (WAFS) Release 3.0.

Contents

This document includes the following information:

Introduction

Hardware Supported

Determining the Software Version

Upgrading the System Image

Settings up Windows Authentication

Distributing Licenses

Known Critical Issues

Limitations and Restrictions

Caveats in WAFS Release 3.0

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

The Cisco WAFS solution facilitates the consolidation of all branch-office data into central file servers that reside at the data center. WAFS overcomes WAN latency and bandwidth limitation with the Cisco Systems proprietary optimization technologies, offering users at branch offices a LAN-like experience when accessing centralized files over the WAN.

The WAFS solution includes ready-to-use appliances with the following components:

The Cisco Edge File Engine (Edge FE) is deployed at each branch office or remote campus, replacing file and print services and giving local clients fast, near-LAN read and write access to a cached view of the centralized storage.

The Cisco Core File Engine (Core FE) resides at the data center and connects directly to one or more file servers or network attached storage (NAS) gateways, performing WAN-optimized file requests on behalf of the remote EdgeFEs.

The Cisco WAFS Central Manager provides remote management and monitoring of all the Wide Area Application Engines (WAEs).

The WAFS solution includes the Cisco WAFS software running on Cisco FE-511, WAE-611, or 7326-WAE. Each WAE can be configured to be an Edge FE, a Core FE, or a WAFS Central Manager. These components can also run concurrently on the same appliance if resources and capacity are sized appropriately. For more information on the WAFS solution, refer to the Cisco WAFS 3.0 Users Guide.

Hardware Supported

This section lists the hardware components (FEs and WAEs, routers, and switches) that WAFS supports.

Supported FE or WAE Components

Table 1 lists the FE and WAE components that WAFS supports, and the minimum software version required. See the Determining the Software Version.

Table 1 Supported Hardware and Minimum Software Requirements

Component
Part Number
Description
Minimum Software Version Supported

Cisco File Engine

FE-511-K9

FE-511 with chassis and motherboard with 512-MB DRAM - AC power supply, hardware accessory kit, two 250-GB hard drives

ActaStor Release 2.5.1

Cisco Wide Area Application Engine 511

WAE-511-K9

WAE-511 with chassis and motherboard with 512-MB or 1-GB DRAM - AC power supply, hardware accessory kit, two 250-GB hard drives

WAFS Release 3.0

Cisco Wide Area Application Engine 611

WAE-611-K9

WAE-611 with chassis and motherboard with 2-GB DRAM - AC power supply, hardware accessory kit, two fixed 146-GB SCSI hard disk drives

WAFS Release 3.0

Cisco Wide Area Application Engine 7326

WAE-7326-K9

WAE-7326 with chassis and motherboard with 4-GB RAM - dual processors, redundant AC power supplies, hardware accessory kit, up to two 73-GB or 146-GB SCSI hard disk drives

WAFS Release 3.0


Supported Routers and Switches

The following routers support WCCP version 2:

Cisco 2600 Series Routers

Cisco 2800 Series Routers

Cisco 3600 Series Routers

Cisco 3700 Series Routers

Cisco 3800 Series Routers

The Catalyst 6000 and Catalyst 6500 Series switches also support WCCP v2.

Determining the Software Version

To determine the WAFS software version currently running on your FE or WAE, open the File Engine Management GUI and select File Engine > Utilities > Support tab. You see the WAFS version number. Alternatively, log into the File Engine CLI and issue the "show version" command. The shortcut CLI command "sh v" also displays the version.

Upgrading the System Image

A CD-ROM came with your FE or WAE, and is used to upgrade the software. To upgrade from ActaStor 2.5.2 to WAFS 3.0, follow these steps:


Step 1 Connect a serial console to the WAE to be upgraded and use this console connection for subsequent steps.

Step 2 Insert the CD-ROM in the CD drive of the WAE running ActaStor 2.5.2.

Step 3 Reboot the WAE. After the WAE boots, you see the following menu:

Installer Main Menu:

1. Configure Network

2. Manufacture Flash

3. Install Flash cookie

4. Install Flash image from network

5. Install Flash image from cdrom

6. Install Flash image from disk

7. Wipe out disks and install .bin image

8. Exit (and reboot)

Step 4 Select option 2 to prepare the Flash.

This prepares a cookie for the WAE and also retrieves the network configuration that was being used by the ActaStor code. This network configuration is stored in Flash memory and is used to configure the network when the WAFS code boots up after installation.

Step 5 Select option 3 to install the Flash cookie.

This installs the Flash cookie that you prepared in the previous step.

Step 6 Select option 5 to install the flash image from the CD-ROM.

Step 7 Select option 7 to wipe the disks and install the binary image.

This will prepare the disks by erasing the ActaStor code and associated data from the disks. The WAFS 3.0 image is then installed.

Step 8 Remove the CD-ROM from the drive.

Step 9 Select option 8 to reboot the WAE.

After the WAE reboots, it is running the WAFS 3.0 software. The WAE has minimal network configuration and is accessible through Telnet (only if it was accessible through the network when it was running the ActaStor software).


Settings up Windows Authentication

If you have installed the latest security patches from Microsoft (Win 2000 SP4 SR1 and further releases, Win 2003 SP1 and further releases), do the following to add a required setting to the file engine:


Step 1 Log on to the CLI on the file engine. For information about using the WAFS CLI, refer to the CISCO WAFS Configuration Guide.

Step 2 Enter the configuration command mode.

Step 3 Add the client schannel setting using the following command:

wafs30-edge(config)# smb-conf section global name "client schannel" value no

Step 4 Exit configuration mode and save your changes:

wafs30-edge(config)# exit

wafs30-edge# write

Step 5 Restart authentication service by entering the following CLI command:

wafs30-edge#service restart winbindd

Step 6 Execute the following diagnostic CLI command:

wafs30-edge#windows-domain diagnostics wbinfo "--set-auth-user=AdminstratorUsername%AdminstratorPassword"

where AdminstratorUsername and AdminstratorPassword are the username and password for the user account configured in the Active Directory database.

Verify the command execution result by entering the following CLI command:

wafs30-edge#windows-domain diagnostics wbinfo "--get-auth-user"

The CLI command output should consist of "AdminstratorUsername%AdminstratorPassword" substring.

Step 7 Execute the following CLI command:

wafs30-edge#windows-domain diagnostics wbinfo -D

Then execute: wafs30-edge#windows-domain diagnostics wbinfo -- sequence

Step 8 Make sure the domain has a sequence number greater than -1 and does not display DISCONNECTED. The following example shows the domain FE-DEMO with a sequence of 601:

wafs30-edge#windows-domain diagnostics wbinfo "--sequence"  
WAFS30-EDGE : 1  
BUILTIN : 1  
FE-DEMO : 601 


Distributing Licenses

A license key file is on the CD-ROM included in the accessory kit shipped to you with the system. To distribute licenses, follow these steps:


Step 1 Click the License button in the Central Manager File Engine (FE) window. You see the License Installation dialog box.

Step 2 Click the Browse button to browse the directory tree and select the license key file (for example, *.lic) that is on the CD-ROM included in the accessory kit shipped with the system. You can view the license properties, such as expiration date and licensed components, in this window once a license file is loaded.

Step 3 Distribute the license by checking the FE or WAE names and clicking the Install License button. You see a Distribution Status window that provides you with the status of this operation.



Note If the licensing distribution process fails, verify that all pop-up blockers are disabled. Refer to the Cisco WAFS 3.0 Users Guide for troubleshooting information. You can also contact the WAE support team using the following e-mail alias: tac@cisco.com.


New and Changed Features in WAFS Release 3.0

Table 2 lists the new and changed software features introduced in WAFS Release 3.0. For more information about the features listed, see the Related Documentation.

Table 2 New and Changed Features Supported by WAFS Release 3.0

Features
Introduced in This Release

License Key File

WAFS Release 2.5

SNMP MIB

WAFS Release 2.5

WAFS CLI

WAFS Release 3.0

Redundant Array of Inexpensive Disks (RAID)

WAFS Release 3.0

Manager Enhancements

WAFS Release 3.0

Print Services Enhancements

WAFS Release 3.0

tcpdump Viewer

WAFS Release 3.0

Web Cache Communication Protocol (WCCPv2)

WAFS Release 3.0

Software Distribution: SMS2003 Interoperability

WAFS Release 3.0


License Key File

A license key file is on the CD-ROM that is included in the accessory kit shipped with the system.

SNMP MIB

Cisco WAFS supports the full functionality of SNMPv3 MIBs, including the setting of traps.

WAFS CLI

The WAFS CLI allows you to configure, manage, and monitor selected features not available through the WAFS Central Manager GUI, and to perform advanced configuration of WAEs through a console connection or a terminal emulation program.

RAID

Cisco WAFS can use two disk drives either for storage capacity increase or for increased reliability. RAID is automatically applied to any WAFS appliance with two or more disk drives. Cisco WAFS uses two types of RAID:

RAID-0: Provides data striping (treats multiple disks as a single larger disk drive).

RAID-1: Provides disk mirroring (data is written redundantly to two drives).


Note RAID-1 is automatically enabled on WAFS appliances with two or more disk drives. We recommend that you do not change to RAID-0 unless your cache performance is inadequate; there can be reliability implications with RAID-0.


WAFS Central Manager Enhancements

The Cisco WAFS software upgrade process includes four steps—image acquisition, image distribution, installation, and switchover. Only the last three steps are controlled from the Central Manager. New software images will be downloaded by the administrator over HTTP or FTP and placed in a location that is accessible by the Central Manager.

Central Manager fully integrates with external authentication systems (RADIUS, TACACS+, Windows Active Directory) for user access to the management interfaces.

Intuitive, yet simplified print services are available only on a configured Edge FE.

File Engine configuration includes appliance integration with Windows authentication mechanisms.

When you add Windows file servers, the Core FE resolves the server name and displays its IP address.

Print Service Enhancements

All Edge FEs can be configured to provide a full range of print services to the clients they serve. Printer configuration is performed through the third-party CUPS application. Cisco WAFS supports Point and Print, which provides easy connection to remote printers without the need for installation disks. WAFS Print Services features include:

Generic printer support through the File Engine acting as a print server for networked printers in the branch.

Standard Windows-based configuration and setup support.

Remote print services and queue management is provided with a Web-based GUI.

Printer security supports standard printer ACL and is fully integrated with Active Directory or NT Domain authentication.

tcpdump Viewer

The tcpdump utility allows you to intercept and capture packets passing through a network interface, making it useful for troubleshooting network applications.

WCCPv2

The Web Cache Communication Protocol version 2 (WCCPv2), developed by Cisco Systems, specifies interactions between one or more routers (or Layer 3 switches) and one or more application appliances, web caches, and caches of other application protocols. The purpose of the interaction is to establish and maintain the transparent redirection of selected types of traffic flowing through a group of routers. The selected traffic is then redirected to a group of appliances.

High-end routers (Catalyst 6000 and Catalyst 6500) also support Layer 2 redirection.

Known Critical Issues

CSCeh86754:

Symptom: FE goes to the kernel debugger (kdb) if the maximum transmission unit (MTU) size of the interface is configured as 68.

Condition: Configure MTU size of the interface as 68. After 5 to 10 minutes, FE goes to kdb mode.

Workaround: None

CSCeh49383

Symptom: A CE-511/FE-511 system may enter into a failure mode under some rare circumstances where it can keep falling into kdb (kernel debugger) mode during bootup. Power cycle because reboot does not help.

Condition: The exact conditions under which the problem gets triggered is unknown at this time.

Workaround: Power cycle or reboot the system and when BIOS is active, press the F1 key to enter into BIOS setup mode. Browse to the Devices and I/O ports window and confirm that the Native Mode Operation entry is blank. Move the cursor over this entry and change it to Native. Save the settings and exit.

Limitations and Restrictions

WAFS 3.x disables DFS support by setting the DFS capability flag to false in the negotiated response and by returning an error on TRANS2_DFS_GET_REFERRAL requests. Therefore, any attempt to use DFS when the DFS root is optimized by WAFS is aborted.

The only DFS capability that is supported in WAFS is the ability to define the WAFS alias for each edge appliance as a DFS leaf when working in non-transparent mode, or to define the leaf as optimized by WAFS, if working in transparent mode.

In transparent mode, we recommend that you define all copies of a DFS leaf as optimized by WAFS. The DFS root sets leaf order based on proximity, and if one of a leaf's copies is not optimized by WAFS, it is possible that the non-optimized leaf will be returned first in the list, causing the rest of the traffic to be sent as not optimized by WAFS.

Caveats in WAFS Release 3.0

Table 3 lists the resolved caveats for WAFS Release 3.0. For more information on resolved caveats, see Resolved Caveats.

Table 3 WAFS Release 3.0 Caveats

DDTS Number
Software Release (Resolved)
3.0

Severity 3

CSCeh90648

R

CSCei02120

R

CSCeh78722

R

CSCeh68955

R

CSCei03084

R

CSCeh63401

R

CSCei00022

R

CSCeh84662

R

CSCeh95121

R

CSCeh70572

R

CSCeh89812

R

CSCeh76539

R

CSCeh96727

R

CSCeh65823

R

CSCei04505

R

CSCeh90718

R


Resolved Caveats

Central Manager

CSCeh90648

Symptom: User distribution hangs and the Users tab in Central Manager becomes inaccessible.

Condition: Create more than two users of type "gateway" with different gateways defined for each user.

Workaround: Restart WAFS.

CSCei02120

Symptom: Invalid NetBIOS name format error.

Workaround: None.

CIFS

CSCeh78722

Symptom: When browsing to a FE through My Network Places, the WAFS exported share still shows ActaStor exported server.

Workaround: None. This is an informational message.

CSCeh68955

Symptom: The system cannot find the file specified error message is displayed while deleting tree.

Condition: When using the rmdir /s /q DOS command with EMC and Netapp filers.

Workaround: Delete tree using Windows Explorer.

CSCei03084

Symptom: Access control entries (ACEs) do not match after file creation through WAFS. For a Get_Security_descriptor request, a wrong ACE was returned for files.

Condition: Change ACEs through Edge FE and use "Generic" bits instead of specific.

Workaround: None.

CLI

CSCeh63401

Symptom: User cannot remove Samba *.tdb file from the appropriate directories. The CLI command is missing.

Condition: Windows domain-authentication is enabled.

Workaround: None.

CSCei00022

Symptom: A non-admin user can see the system's file contents.

Condition: A non-admin user logged into the system and executed the #windows-domain diagnostic getent CLI command.

Workaround: None.

CSCeh84662

Symptom: The Linux file system is exposed through the Windows Diagnostics.

Workaround: None.

CSCeh95121

Symptom: Executing a clear statistics all command does not clear SNMP related statistics.

Condition: Any CE device running ACNS version 5.3 or earlier or any FE device running WAFS version 3.0 image.

Workaround: None.

Core Component

CSCeh70572

Symptom: DNS is used last in a Core FE server name resolution sequence.

Condition: The Core FE is using DNS resolution last in the sequence of resolving a file server name. This contrasts the sequence used by Microsoft and, therefore, does not work in Windows environments where the server is multi-homed (several network interfaces).

Workaround: None.

File Replication

CSCeh76539

Symptom: Replication fails when you delete files that do not exist at the source.

Condition: If the 'delete files that don't exist at the source' option is selected when specifying a replication the file replicaton fails.

Workaround: Do not use the 'delete files that don't exist at the source' option.

Logging

CSCeh96727

Symptom: When you use AAA accounting command, the FE logs the actual commands typed in the priv-lvl field (as opposed to the cmd field or the cmd-arg field).

Workaround: None

Print Services

CSCeh65823

Symptom: When you upload the printer driver, the printer name is changed.

Workaround: None

CSCei04505

Symptom: Permission rights for viewing print job titles do not work properly. When the user goes to the CUPS printer page and uses show completed jobs, the user can see a list of all completed print jobs.

Workaround: None.

CSCeh89812

Symptom: Cannot log into CUPS using domain+user.

Workaround: Log into the CUPS GUI using the username only and do not use domain+username method.

SNMP

CSCeh90718

Symptom: Bad default trigger for 'esConTabIsConnected' (trigger on disconnection).

Condition: Can be seen running the wafs30-edge#show snmp event command.

Workaround: None.

Open Caveats

Table 4 lists the caveats opened for WAFS Release 3.0 or earlier. Each caveat is listed in detail in the Open Caveats section.

Table 4 WAFS Release 3.0 Open Caveats

DDTS Number
Software Release (Open)
3.0 or earlier

Severity 3

CSCin92787

O

CSCuk58606

O

CSCin94308

O

CSCuk58479

O

CSCuk58547

O

CSCei24164

O

CSCin90627

O

CSCuk58089

O

CSCei18629

O

CSCuk58360

O

CSCuk58341

O

CSCuk58343

O

CSCei19218

O

CSCei17846

O

CSCuk58653

O

CSCuk58730

O

CSCuk58737

O

CSCuk57515

O

CSCei13795

O


Authentication

CSCin92787

Symptom: Password change for a local user failed.

Condition: Windows-Domain service is running (either for logged in user authentication or for print-services authentication). Active Directory database has a user account with the same username as the local user account. Upon editing, the local user account properties failed.

Workaround: Stop the Windows-Domain authentication and modify the local user account. Restart Windows-Domain authentication.

Central Manager

CSCuk58606

Symptom: Cannot modify connectivity compression online.

Workaround: Delete connectivity in the Central Manager and create another (modified) one and distribute.

CSCin94308

Symptom: Image distribution fails and the following error message is received, "download failed - missing size parameter."

Condition: When any or all of the gateways registered to the Central Manager are running a version > 260 but Central manager is at a lower version (that is, < 260 build).

Workaround: Upgrade the FEs/WAEs to a new version (260 or higher). Activate that version on the FEs/WAEs. Finally, upgrade the Central Manager to the same version (before trying to upgrade the FEs further).

CIFS

CSCuk58479

Symptom: An illegal state exception occurred when performing a stress test.

Workaround: None.

CSCuk58547

Symptom: Wrong file server (FS) configuration to connectivity process results in trash shares that are registered to WINS servers and not accessible. When you configure a file server using its full name (for example, win6srv.lab.actona.com) within the CoreServer (CS) and issue a save, the Edge FEs register the wrong share names to WINS.

Condition: When a file server is configured using a full name and then saved.

Workaround: None.

Core Component

CSCei24164

Symptom: Site-map fails for multi-homed file servers because the Core FE takes the wrong IP address from the NBNS response.

Workaround: Place the Core-FE in a different subnet than the File server or edit the path to the files manually.

Disk

CSCin90627

Symptom: Config backup failed with an exception in the Central Manager. A file not found error was given for a valid file. Under very rare circumstances, the CE may report errors of the following type:

kernel: %CE-SYS-2-900000: EXT3-fs error (device md(9,5)): ext3_new_inode:reserved 
inode or inode > inodes count - block_group = 0,inode=1 kernel: %CE-SYS-2-900000: 
EXT3-fs error (device md(9,5)) in ext3_new_inode: IO failure  

This may lead to the referenced file system as not accessible and may cause other failures.

Condition: Not known.

Workaround: Reload the system to bring it into a normal operation mode.

Installation

CSCuk58089

Symptom: When installing Flash image from the CD, an unexpected error was printed out.

Workaround: None.

Interfaces

CSCei18629

Symptom: In a specific scenario, the Sh interface gi 2/0 cli failed on one FE.

Condition: When the CLI sh interface gi 2/0 command is executed on the FE connected to two interfaces after the clear stat all cli is executed.

Workaround: None.

NFS

CSCuk58360

Symptom: An Edge FE internal log contains an NFS-related ClassCastException error message.

Condition: Some not so well defined scenario of using Edge FE for CIFS and NFS.

Workaround: None.

Print Services

CSCuk58341

Symptom: User administrator is set as privileged by default in print services.

Condition: When you log into a Windows client as built-in Administrator account (belonging to Administrators built-in domain group), your access is set as privileged by default.

Workaround: The administrator should uncheck the check box for Manage Printers/Documents to disable it for the shared printer and click OK. This disables all the Advanced tab settings for the shared printer.

CSCuk58343

Symptom: Security tab settings are enforced only after you click OK.

Condition: When you modify security settings for a printer shared from WAFS FE, the settings are enforced only after you click OK.

Workaround: Click OK for each change applied in the Security tab.

CSCei19218

Symptom: Print services keep running even after the Edge FE role is removed.

Condition: Configure an Edge FE and Print Services, then remove the Edge FE role from the GUI. Print Services is still running.

Workaround: If you want to remove the Edge FE, first disable Print Services from the GUI and then remove the Egde FE role from the GUI.

CSCei17846

Symptom: The print job is not re-routed to another printer in the cluster when a print job does not print from a clustered printer that is not functioning correctly. CUPS failover does not process jobs that have already been sent; it only knows not to send new jobs to a non-functioning printer.

Condition: Print job not re-routed when a cluster printer is not functioning correctly.

Workaround: Resend the job to the cluster.

CSCuk58653

Symptom: Cannot upload a printer's driver from an NT client when the driver is located on the network.

Condition: When the drivers are copied from the manufacturer disk to a network location without running the disk from the client machine. Use the 'Have Disk' option from the Windows Add Driver Wizard, occasionally the driver will not be installed correctly into the FE.

Workaround: Follow the Add Driver wizard and select the model of the printer. If there is a valid driver in the list (displayed in the right-hand side of the dialog), select the driver and put the NT CD in the client when Windows prompts you to do so.

The driver will then be installed correctly. If the specific driver is not in list, run the driver installation CD on the client machine. Once the installation is completed, the driver should show up under the manufacturer. Follow the Add Printer wizard to install the driver.

CSCuk58730

Symptom: When you type username and password from the CUPS GUI, an error 'You are not authorized to view this page' is displayed.

Condition: You may have entered an incorrect CUPS admin group name in the WAFS GUI so that CUPS cannot validate if you are part of the CUPS admin group.

Workaround: None. This is an user input error. You should correct the CUPS admin group name from the WAFS GUI, save the change, and then retry to login into CUPS GUI.

CSCuk58737

Symptom: Cannot print a test page after installing a driver (before clicking the OK button).

Workaround: After you install the driver, click the 'Apply' button so that the driver will be configured correctly with the printer.

CSCuk57515

Symptom: User cannot use AD Domain Local Group for printer and CUPS administration.

Workaround: When setting printer admin group, make sure the administrative group for WAFS print services is either Global or Universal and NOT Local.

Upgrade or Downgrade Software

CSCei13795

Symptom: When Windows-Domain authentication is enabled, the copy cifs central CLI command fails.

Workaround: Use the copy ftp central command or the copy http central command.

Related Documentation

Refer to the following documents for more information about WAFS:

Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series

Cisco WAFS 3.0 Quick Installation Guide

Cisco File Engine 511 Hardware Installation Guide

Cisco Wide Area Application Engine 611 Hardware Installation Guide

Cisco Wide Area Application Engine 7326 Hardware Installation Guide

Cisco WAFS 3.0 Configuration Guide

Cisco WAFS 3.0 Command Reference

Cisco WAFS 3.0 User Guide

Cisco WAFS 3.0 Online Help

Cisco WAFS MIB Quick Reference

Cisco WAFS System Messages Reference

NIST Net Installation and Configuration Note

Cisco WAFS Benchmark Tool for Microsoft Office Applications Installation and Configuration Note

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html