Table Of Contents

A - B - C - D - E - F - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

ACNS software

Content Engine mode 1-5

AC power

specifications A-3

adapters

considerations 4-5

inline 1-16

installing 4-6

PCI bus, identification 4-5

altitude

guidelines B-3

B

back panel

LEDs (figure) 1-9

LEDs (table) 1-11

beeps

lack of

troubleshooting 5-33

beep symptoms 5-28

bezel

installing 4-12

removing 4-1

bus fault error messages 5-66

C

cables

connecting 3-12

cabling requirements

inline network adapter 1-19

inline network adapter (examples) 1-22

cautions

description of xiv

CD-ROM drive

problems 5-44

Configuration/Setup Utility program

using C-1

connections

cables 3-12

power 3-13

troubleshooting 5-3

connectors and ports

inline network adapter 1-18

locations 1-11

Content Engine

front panel control buttons 1-6

functional description 1-4

installing 3-5

maintaining B-1

removing or replacing 3-14

control buttons 1-7

conventions

document xiii

corrosion

preventing damage B-4

cover

installing 4-12

removing 4-1

CPU diagnostic panel LED 5-20

D

DASD diagnostic panel LED 5-20

DC power

installation precautions 2-6

diagnostic error codes 5-37

diagnostic panel

error definitions (table) 5-34

LEDs

figure 5-19

table 5-20

diagnostic programs

overview 5-7

starting 5-9

troubleshooting with 5-5

diagnostics LEDs

Light Path 5-19

diagnostic tools

overview 5-5

document

conventions xiii

drives

installing 4-13

internal 4-13

dust

preventing damage B-3

E

electromagnetic interference

See EMI

electrostatic discharge

See ESD

EMI

preventing effects of B-4

environment

maintaining B-1

error codes

definitions 5-37

format 5-7

error logs

viewing 5-10

ESD

preventing damage 2-7, B-4

Ethernet 1 activity LED 1-10

Ethernet 1 link status LED 1-10

Ethernet 2 activity LED 1-10

Ethernet controller

troubleshooting 5-12

troubleshooting (chart) 5-13

Ethernet port

connector pinouts 1-13

expansion enclosure

problems 5-44

F

FAN diagnostic panel LED 5-20

fan error messages 5-62

Fibre Channel adapter

connector 1-15

LEDs 1-11

PCI slot 3 (note) 1-11

specifications (table) A-5

filler panel

hard disk drive bay 4-13

front panel

figure 1-6

LEDs 1-7

H

hard disk drive

installing 4-13

problems 5-45

hardware

troubleshooting 5-1

hardware option

problems 5-47

host BIST error messages 5-66

humidity

maintenance guidelines B-3

I

I/O connectors 1-11

inline network adapter

cabling examples 1-22

cabling requirements 1-19

description 1-16

specifications A-5

installation

rack 3-5

tabletop 3-11

warnings 2-1

installing

adapters 4-6

bezel 4-12

cover 4-12

drives 4-13

non-hot-pluggable adapters 4-6

intermittent problems

troubleshooting 5-45

L

LEDs

back panel (figure) 1-9

back panel (table) 1-11

checking 3-14

description 1-7, 1-10

diagnosing problems using 5-15

diagnostic panel

figure 5-19

table 5-20

front panel (table) 1-7

front view 1-6

inline network adapter 1-18

power supply 5-16

rear view 1-9, 1-12, 3-12

troubleshooting 5-15

Light Path Diagnostics

LEDs 5-19

using 5-15, 5-16, 5-21

line conditioners

using B-7

M

magnetism

preventing effects of B-5

maintenanceB-1to B-7

memory

problems 5-46

MEMORY diagnostic panel LED 5-20

messages

diagnostic 5-7

microprocessor

problems 5-46

N

network

connection problems 5-12

removing Content Engine from 3-14

NMI diagnostic panel LED 5-20

no beep symptoms 5-33

NONREDUNDANT diagnostic panel LED 5-20

O

operating requirements

minimum configuration 5-12

P

PCI bus configuration 4-5

PCI BUS diagnostic panel LED 5-20

PCI or PCI-X adapters

installing 4-6

ports

and connectors

inline network adapter 1-18

Ethernet

connecting 1-13

serial

connecting 1-13

POST

description 5-6

error codes 5-52

power

connecting to system 3-13

error messages 5-63

problems 5-48

power control button 1-7

power on LED 1-7

power-on self-test

See POST

power source interruptions

preventing damage from B-6

power subsystem

troubleshooting 5-11

power supplies

LEDs

table 5-16

troubleshooting with 5-16

problems 5-51

specifications A-2

using uninterruptible B-8

POWER SUPPLY 1 diagnostic panel LED 5-20

POWER SUPPLY 2 diagnostic panel LED 5-20

problem solving

overview 5-1

tips 5-27

R

rack installation 3-5

rack requirements 3-2

radio frequency interference

See RFI

Remind button

description 5-21

removing or replacing

Content Engine 3-14

reset button 1-7

RFI

preventing effects of B-4

S

safety

general precautions 2-4

safety warnings 2-1

SCSI

adapter boot option 4-6

error codes 5-60

SCSI port

connector pinout 1-15

serial port

connector pinout 1-14

description 1-13

problems 5-49

SERVICE PROCESSOR BUS diagnostic panel LED 5-20

service processor error codes 5-60

shock

preventing damage B-5

short circuit 5-11

site environment

maintenance factors B-1

software problems

troubleshooting 5-50

specifications

Fibre Channel adapter (table) A-5

status LEDs 1-9, 1-12, 3-12

troubleshooting 5-15

surge protectors

using B-7

switches

troubleshooting 5-3

symptoms and solutions

tables 5-28

system board LEDs

figure 5-17

system error LED

description 5-33

troubleshooting with 5-16

system identification LED 1-8

system problems

identifying 5-2

system reliability 2-6

system shutdown problems 5-64

T

tabletop installation

procedure 3-11

temperature

error messages 5-61

maintenance guidelines B-2

TEMPERATURE diagnostic panel LED 5-20

temperature-related system shutdown 5-65

test log

viewing 5-10

troubleshooting

connections 5-3

diagnostic tools 5-5

Ethernet controller 5-12

LEDs 5-15

network connections 5-12

power subsystem 5-11

switches 5-3

system hardware 5-1

trouble indicators 5-15

undetermined problems 5-25

using diagnostic programs 5-5

U

undetermined problems

troubleshooting 5-25

uninterruptible power supplies

using B-8

V

vibration

preventing damage B-5

voltage-related system shutdown 5-64

VRM diagnostic panel LED 5-20

W

WAAS software

description 1-4

WAFS software

File Engine mode 1-5

warnings

installation 2-1

WCCP 1-5

Web Cache Communication Protocol. See WCCP

Wide Area Application Engine. See WAE

Wide Area Application Services software. See WAAS software

working inside Content Engine with power on 2-7