Cisco ACNS Software Configuration Guide for Locally Managed Deployments, Release 5.2
Preface

Table Of Contents

Preface

Document Objectives

Audience

Document Organization

Document Conventions

Related Documentation

Obtaining Documentation

Cisco.com

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco Technical Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Preface


This preface describes who should read the Cisco ACNS Software Configuration Guide for Locally Managed Deployments, how it is organized, and its document conventions. This preface contains the following sections:

Document Objectives

Audience

Document Organization

Document Conventions

Related Documentation

Obtaining Documentation

Documentation Feedback

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Document Objectives

This guide is intended for administrators who want to configure, manage, and monitor standalone Content Engines that are running Cisco Application and Content Networking System (ACNS) software (Release 5.2.x).

The term "standalone Content Engines" is used throughout this guide to refer to Content Engines that ACNS administrators have intentionally not registered with a Content Distribution Manager so that they can configure, manage, and monitor these Content Engines as standalone devices.

The term "locally managed deployments" is used throughout this guide to refer to deployments that consist of one or more standalone Content Engines that are running ACNS 5.x software and are configured as caching and streaming engines.


Note To initially configure a Content Engine as a standalone device, you turn off the autoregistration feature so that the Content Engine will not automatically register with the Content Distribution Manager, and so that you can individually manage it through the Content Engine command-line interface (CLI) or the Content Engine graphical user interface (GUI) as a standalone device.

The Content Engine GUI allows you to configure, manage, and monitor standalone Content Engines remotely through your browser. The Content Engine CLI allows you to configure, manage, and monitor standalone Content Engines through a console connection or a terminal emulation program. Although either the Content Engine GUI or the CLI can be used to configure and manage standalone Content Engines, the instructions and examples in this guide primarily use the CLI method. (Certain features can be configured through the Content Engine CLI only.) The Content Engine GUI has context-sensitive online help that can be accessed by clicking the HELP button. See "Content Engine GUI Menu Options," for a complete list of Content Engine GUI options.


This guide explains how to configure, manage, and monitor standalone Content Engines running the ACNS 5.2 software for the following purposes:

Transparent forward caching deployments

For conventional caching (DNS, HTTP, HTTPS, and native FTP caching)

For Windows Media Technologies (WMT) transparent caching

For RealMedia transparent caching

Transparent reverse proxy caching deployments (HTTP caching for reverse proxy packets)

Nontransparent forward proxy caching deployments:

For conventional caching (HTTP, HTTPS, and FTP-over-HTTP caching)

For WMT proxy caching

For RealMedia proxy caching

WMT streaming deployments

Real-Time Streaming Protocol (RTSP) streaming deployments


Note If you are using content routing, you must use the Content Distribution Manager. For information about configuring a centrally managed ACNS network device (Content Engines or Content Routers that are registered with a Content Distribution Manager), refer to the Cisco ACNS Software Configuration Guide for Centrally Managed Deployments, Release 5.2.


Audience

This guide is intended for administrators who want to configure, manage, and monitor standalone Content Engines. The administrator should be familiar with Cisco router and switch configuration. An understanding of caching and streaming concepts is necessary. This guide is not a tutorial.

Document Organization

This guide includes the following chapters and appendixes that are divided into six parts:

Overview that introduces some basic concepts and the typical ways to deploy standalone Content Engines

Basic configuration for standalone Content Engines

Configuration of content services for standalone Content Engines

Advanced configuration of standalone Content Engines

Monitoring and troubleshooting of standalone Content Engines

Reference material (for example, a list of Content Engine GUI options, a list of supported WCCP services, and a matrix of supported caching, filtering, and authentication mechanisms per protocol) that is pertinent to configuring and monitoring standalone Content Engines

:

Chapter
Title
Description
Part 1
Overview
 

Chapter 1,

Introduction

Provides a brief overview of the ACNS network solution, and introduces the typical ways to deploy a standalone Content Engine.

Chapter 2,

Understanding the Basics

Provides an overview of some basic concepts that are important to understand before you configure a standalone Content Engine for caching and streaming.

Part 2
Basic Configuration for Standalone Content Engines
 

Chapter 3,

Getting Started

Describes the procedures for configuring a basic configuration on standalone Content Engines. Includes instructions on how to use the interactive Setup utility to configure a basic configuration (device network settings, disk configurations, and some commonly used caching services) on standalone Content Engines.

Also provides some important information about how to get started (for example, how to log in to a standalone Content Engine and preload content on it).

Chapter 4,

Deployment Scenarios for Standalone Content Engines

Describes the typical ways that you can deploy a standalone Content Engine for caching and streaming.

Chapter 5,

Configuring Transparent Redirection for Standalone Content Engines

Describes how to configure WCCP and Layer 4 switching as redirection methods that transparently intercept and redirect content requests (caching and streaming) to a standalone Content Engine.

Chapter 6,

Configuring Conventional Caching Services for Standalone Content Engines

Describes how to configure conventional caching services (DNS, HTTP, FTP, and HTTPS caching) on a standalone Content Engine.

Chapter 7,

Configuring WMT Streaming Media Services on Standalone Content Engines

Describes how to configure Windows Media Technologies (WMT) caching and streaming services on a standalone Content Engine.

Chapter 8,

Configuring RTSP Media Services on Standalone Content Engines

Describes how to configure Real-Time Streaming Protocol (RTSP) caching and streaming services on a standalone Content Engine.

Part 3
Configuration of Content Services for Standalone Content Engines
 

Chapter 9,

Configuring Content Authentication and Authorization on Standalone Content Engines

Describes how to configure access control on a Content Engine for processing HTTP, HTTPS, and FTP requests for content.

Chapter 10,

Configuring URL Filtering on Standalone Content Engines

Describes how to configure a standalone Content Engine to use URL filtering to control client access to website content that is served through the Content Engine.

Chapter 11,

Configuring ICAP on Standalone Content Engines

Describes how to configure a standalone Content Engine (HTTP proxy server) to use the Internet Content Adaptation Protocol (ICAP) to communicate with an external ICAP server that filters and adapts the requested content.

Chapter 12,

Configuring the Rules Template on Standalone Content Engines

Describes how to configure a standalone Content Engine to use a set of configured rules to filter HTTP, HTTPS, FTP-over-HTTP, WMT, and RTSP requests. These configured rules rewrite certain headers, redirect the request, or otherwise manipulate the request.

Part 4
Advanced Configuration of Standalone Content Engines
 

Chapter 13,

Configuring Primary and Backup Proxy Servers for Standalone Content Engines

Describes how to configure primary and backup (failover) proxy servers for standalone Content Engines.

Chapter 14,

Configuring Advanced Transparent Caching Features on Standalone Content Engines

Describes how to configure advanced transparent caching features (for example, IP spoofing, traffic bypass, and flow protection) on standalone Content Engines.

Chapter 15,

Configuring Additional Network Interfaces and Bandwidth on Standalone Content Engines

Describes how to set up additional network interfaces and configure bandwidth for these interfaces and content services on standalone Content Engines.

Chapter 16,

Configuring Administrative Login Authentication and Authorization on Standalone Content Engines

Describes how to configure a standalone Content Engine to use specific login authentication mechanisms (local, RADIUS, or TACACS+) to process administrative login requests (requests from administrators who want to log on to a standalone Content Engine for configuration, monitoring, or troubleshooting purposes).

Chapter 17,

Configuring AAA Accounting on Standalone Content Engines

Describes how to configure authentication, authorization, and accounting (AAA) accounting using TACACS+ for standalone Content Engines.

Chapter 18,

Creating and Managing IP Access Control Lists for Standalone Content Engines

Describes how to configure and manage IP access control lists (ACLs) to control access to specific applications or interfaces on a standalone Content Engine.

Chapter 19,

Viewing and Modifying TCP Stack Parameters on Standalone Content Engines

Describes how to view or modify TCP stack parameters on a standalone Content Engine.

Part 5
Monitoring and Troubleshooting Standalone Content Engines
 

Chapter 20,

Monitoring and Troubleshooting

Describes monitoring and troubleshooting with standalone Content Engines.

Part 6
Reference Material for Standalone Content Engines
 

Appendix A,

Content Engine GUI Menu Options

Describes the tabs and subtabs (menu options) that are available from the Content Engine GUI. This GUI is an alternative method to the Content Engine CLI for configuring and monitoring standalone Content Engines.

Appendix B,

Reference Material for Standalone Content Engine Deployments

Contains important reference material (for example, a list of supported WCCP services and a matrix of supported caching, filtering, and authentication mechanisms per protocol) that is pertinent to configuring and monitoring standalone Content Engines.


Document Conventions

This document uses the following conventions:

Convention
Description

boldface font

Commands, keywords, and button names are in boldface.

italic font

Variables for which you supply values are in italics. Directory names and filenames are also in italics.

screen font

Terminal sessions and information the system displays are printed in screen font.

boldface screen font

Information you must enter is in boldface screen font.

italic screen font

Variables you enter are printed in italic screen font.

plain font

Enter one of a range of options as listed in the syntax description.

^D or Ctrl-D

Hold the Ctrl key while you press the D key.

string

Defined as a nonquoted set of characters.

For example, when setting a community string for SNMP to "public," do not use quotation marks around the string, or the string will include the quotation marks.

Vertical bars ( | )

Vertical bars separate alternative, mutually exclusive, elements.

{ }

Elements in braces are required elements.

[ ]

Elements in square brackets are optional.

{x | y | z}

Required keywords are grouped in braces and separated by vertical bars.

[x | y | z]

Optional keywords are grouped in brackets and separated by vertical bars.

[{ }]

Braces within square brackets indicate a required choice within an optional element.



Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.



Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Related Documentation

For additional information on the Cisco ACNS software, refer to the following documentation:

Documentation Guide and License and Warranty for Cisco ACNS Software, Release 5.2

Cisco ACNS Software Command Reference, Release 5.2

Cisco ACNS Software Configuration Guide for Centrally Managed Deployments, Release 5.2

Cisco ACNS Software API Guide, Release 5.2

Release Notes for Cisco ACNS Software, Release 5.2

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html