Cisco 11500 Series CSS Hardware Installation Guide (Software Versions 7.20 and 7.30)
Installing the CSS

Table Of Contents

Unpacking and Installing the CSS

Site Requirements

Safety Guidelines

Chassis-Lifting Guidelines for the CSS 11503 and CSS 11506

Electrical Safety

Specifications for Cisco 11500 Series Power Supplies

Power Guidelines for DC Systems (CSS 11503 and CSS 11506)

Required Tools and Equipment

Shipment Contents

Unpacking the CSS

Unpacking the CSS 11501

Unpacking the CSS 11503 or CSS 11506

If the Product is Damaged

Preinstallation Requirements

Installing the CSS 11501

Installing a CSS 11501 as a Freestanding Unit

Installing a CSS 11501 as a Rackmounted Unit

Installing the CSS 11503

Installing a CSS 11503 as a Freestanding Unit

Installing a CSS 11503 as a Rackmounted Unit

Installing the CSS 11506

Mid-Mounting the CSS 11506 Mounting Brackets

Rack-Mounting the CSS 11506 Chassis

Installing a CSS Module

Installation Precautions and Restrictions

Installation Precautions

Module Slot Restrictions

Unpacking a CSS Module

Installing a Module

Installing a Passive SCM in a CSS 11506


Unpacking and Installing the CSS



Warning This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.


This chapter describes how to unpack and install the CSS as a free-standing or rack-mounted unit.

This chapter contains the following sections:

Site Requirements

Safety Guidelines

Required Tools and Equipment

Shipment Contents

Unpacking the CSS

If the Product is Damaged

Preinstallation Requirements

Installing the CSS 11501

Installing the CSS 11503

Installing the CSS 11506

Installing a CSS Module


Note For information on installing a replacement component in the CSS (such as a replacement PCMCIA disk or a power supply), refer to the reference sheet included with the component.


Site Requirements

Before you select an installation site for the CSS, read the electrical, environmental, and physical requirements as described in Appendix A, Specifications.

Safety Guidelines

When you install the CSS, observe all of the caution and warning statements in the installation procedures. For warning translations, refer to Appendix D, Regulatory Compliance and Safety Information for the Cisco 11500 Series Content Services Switch.

Read the following guidelines to help ensure your safety and protect the equipment. These guidelines may not cover all potentially hazardous situations you may encounter during system installation, so be alert.

The installation of your CSS must comply with national and local electrical codes. In the United States, this means the National Fire Protection Association (NFPA) 70, United States National Electrical Code. In Canada, Canadian Electrical Code, part I, CC22.1. In other countries, International Electrotechnical Commission (IEC) 364, part 1 through part 7.

Keep tools and chassis components away from walk areas.

Do not wear loose clothing, jewelry (including rings and chains), or other items that could get caught in the chassis.

The AC-powered CSS ships with a three-wire AC electrical grounding-type plug, which only fits into a grounding-type power outlet. This is a safety feature. Ensure the equipment grounding is in compliance with local and national electrical codes.

The DC-powered CSS 11503 and CSS 11506 are not shipped with the wiring required to connect to the DC source. You must provide input, return, and earth (grounding) wiring at the site (refer to Chapter 2, Cabling and Troubleshooting the CSS), and install and protect the wiring in accordance with local and national wiring regulations.

The CSS operates safely when it is used in accordance with its marked electrical ratings and product usage instructions.


Warning Only trained and qualified personnel should be allowed to install or replace this equipment.


Chassis-Lifting Guidelines for the CSS 11503 and CSS 11506

The fully-configured CSS 11503 weighs approximately 34 pounds. The fully-configured CSS 11506 weighs approximately 58 pounds. The chassis is not intended to be moved frequently. Before you install the CSS, ensure that your site is properly prepared; by doing so, you can avoid moving the chassis later to accommodate power sources and network connections.

When lifting either the CSS 11503 or CSS 11506 chassis, follow these guidelines:

Two or more people are required to lift the CSS 11506 chassis (as described in the procedure at the end of this section). Never attempt to lift the chassis by yourself. Because of the size and weight of the chassis, use at least two people to safely lift and move it; by doing so, you can avoid causing injury or damaging the equipment.

When lifting a chassis, ensure that your footing is solid, and balance the weight of the chassis between your feet.

Lift the chassis slowly; never move suddenly or twist your body as you lift.

Keep your back straight and lift the chassis with your legs, not your back. If you must bend down to lift the chassis, bend at the knees, not at the waist, to reduce the strain on your back muscles.

If you remove the fan assembly and power modules to lighten the chassis, be sure to provide anti-static mats or bags to protect the removed components. Be careful when you remove the power modules—they are heavy.

Cisco Systems recommends that you leave line cards installed in the chassis. Removing line cards greatly increases the chances of damage to the chassis or components, and introduces the possibility that you will unintentionally change the configuration.

Always disconnect all external cables before lifting or moving the chassis.


Warning Two people are required to lift the CSS 11506 chassis. To prevent injury, keep your back straight and lift with your legs, not your back.


To safely lift the CSS 11506 chassis, perform the following steps:

1. Stand on one side of the chassis and tell your helper to stand on the other side.

2. Place one hand under the front or side of the chassis, and tell your helper to do the same.

3. With the other hand, grasp the top-rear of the chassis and carefully lift the chassis.

Electrical Safety

Follow these basic guidelines when you are working with any electrical equipment:

Before you begin any procedures requiring access to the chassis interior, locate the emergency power-off switch for the room in which you are working.

Disconnect all power and external cables before installing or removing a chassis.

Do not work alone when potentially hazardous conditions exist.

Never assume that power has been disconnected from a circuit; always check.

Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. Never install equipment that appears damaged.

Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.

Use the following guidelines when you work with any equipment that is connected to telephone wiring or other network cabling, even if that equipment is disconnected from its power source.

Never install telephone wiring during a lightning storm.

Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.


Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.



Warning Before you work on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and the heat can cause serious burns or weld the metal object to the terminals.



Warning Read the installation instructions before you connect the system to its power source.


Specifications for Cisco 11500 Series Power Supplies

Table 1-1 describes the CSS 11501, CSS 11503, and CSS 11506 AC electrical specifications.

Table 1-1 AC Electrical Specifications

AC Specification
CSS 11501
CSS 11503
CSS 11506

Input Voltage AC

100 to 240 VAC
50 to 60 Hz

100 to 240 VAC
50 to 60 Hz

100 to 240 VAC
50 to 60 Hz

Current AC (max@ 100 VAC)

1.6 Amps

5 Amps

9 Amps

Power Consumption
(maximum)

150VA

430VA

860VA

Heat Dissipation

512 BTU/hr

1468 BTU/hr

2936 BTU/hr


Table 1-2 describes the CSS 11503 and CSS 11506 DC electrical specifications.

Table 1-2 DC Electrical Specifications

DC Specification
CSS 11503
CSS 11506

Voltage DC

-48.0 to -60.0 VDC

-48.0 to -60.0 VDC

Current DC (maximum)

9 Amps

18 Amps

Power Consumption
(maximum)

430VA

860VA

Heat Dissipation

1468 BTU/hr

2936 BTU/hr


Power Guidelines for DC Systems (CSS 11503 and CSS 11506)

The DC-input power supply allows the CSS 11503 and CSS 11506 to operate at -48 VDC nominal in North America and at -48 VDC or -60 VDC in Europe.

See Table 1-2 for system power specifications, including input voltage and operating frequency ranges.


Warning Incorporate a readily accessible 2-poled disconnect device into the fixed wiring.


Follow your local and national electrical codes for DC wiring.

Required Tools and Equipment

To install the CSS hardware, you need the following tools and equipment:

A #1 Phillips-head screwdriver

An anti-static wrist strap, provided in the CSS accessory kit

A hand lift (recommended) for lifting the CSS chassis into the equipment rack

Once you complete the installation, you need a console terminal (or equivalent) that runs at 9600 baud to enter console commands (refer to Chapter 2, Cabling and Troubleshooting the CSS).

Shipment Contents

The CSS shipment contains the following items, except where noted:

Content Services Switch

Anti-static wrist strap

Four rubber feet (CSS 11501 and CSS 11503 only)

Mounting brackets and hardware (installed on the CSS 11506)

RJ-45 to female 25-pin sub-d connector

RJ-45 to female 9-pin sub-d connector

RJ-45 console cable

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Standard software license key. If you ordered the Enhanced feature set or the Secure Management option (which include the Secure Shell Host option and SSL strong encryption for the Device Management software), additional Claim Certificates will be included in the accessory kit.


Note If you cannot locate the Standard software license key or a license key Claim Certificate in the accessory kit, call the Cisco Technical Assistance Center (TAC) toll free, 24 hours a day, 7 days a week at 1-800-553-2447 or 1-408-526-7209. You can also e-mail TAC at tac@cisco.com.


Unpacking the CSS

The CSS is shipped in a protective shipping carton. The CSS 11501 is shipped as a self-contained chassis; no components can be added or removed.The CSS 11503 and CSS 11506 contains the power supply, fan unit, Switch Module (SM), Switch Control Module (SCM), and all ordered I/O modules (IOMs) preinstalled.

This section describes:

Unpacking the CSS 11501

Unpacking the CSS 11503 or CSS 11506

If the Product is Damaged

Unpacking the CSS 11501

To unpack the CSS 11501:

1. Remove the CSS 11501 accessories from the shipping carton. Save the packing materials in case you need to repack the CSS later.

2. Check the configuration of the CSS 11501 and the accessories against the items listed on the packing slip. Report any discrepancies as described in "If the Product is Damaged" section.

3. To install the CSS 11501, go to the "Preinstallation Requirements" section.

Unpacking the CSS 11503 or CSS 11506

Due to the size and weight of a CSS 11503 or CSS 11506, move it to the installation site before unpacking it from the shipping carton.

To unpack the CSS 11503 or CSS 11506:

1. Remove the CSS accessories from the shipping carton. Save the packing materials in case you need to repack the CSS later.

2. Check the configuration of the CSS and the accessories against the items listed on the packing slip. Report any discrepancies as described in "If the Product is Damaged" section.

3. Carefully remove the CSS from the carton.


Warning Two people are required to lift the CSS 11506 chassis. Grasp the chassis underneath the lower edge and lift with both hands. To prevent injury, keep your back straight and lift with your legs, not your back. To prevent damage to the chassis and components, never attempt to lift the chassis with the handles on the power supplies, fan module, or on the interface processors, or by the plastic panels on the front of the chassis. These handles were not designed to support the weight of the chassis.


4. To install the CSS 11503 or CSS 11506, go to the "Preinstallation Requirements" section.

If the Product is Damaged

If any portion of the unit or component is damaged in transit, forward an immediate request to the delivering carrier to perform an inspection of the product and to prepare a damage report. Save the container and all packing materials until the contents are verified.

Concurrently, report the nature and extent of the damage to Customer Service. Report the problem or deficiency to Customer Service along with the model number and serial number. Upon receipt of this information, you will be provided with service instructions, or a Return Material Authorization (RMA) number and shipping information. To obtain assistance, refer to "About This Guide", the "Obtaining Documentation" section.

Preinstallation Requirements

Prior to installing the CSS, observe the following installation requirements:

The ambient operating temperature is 32° to 104°F (0 to 40°C).

If you install the CSS in a closed or multi-unit rack, the ambient operating temperature of the rack environment may be greater than the room ambient temperature. Ensure that the temperature does not exceed the CSS maximum ambient operating temperature.

The minimum clearance requirement is 4 inches (10 cm) of air flow space on both sides of the chassis.

Ensure that the CSS is reliably grounded to earth. Cisco Systems recommends that you do not use power strips or extension cords to connect the CSS to the power source.


Caution To prevent the chassis from overheating, never install a CSS in an enclosed rack or in a room that is not properly ventilated or air conditioned.

See the following sections for the steps to install a CSS:

Installing the CSS 11501

Installing the CSS 11503

Installing the CSS 11506

Installing the CSS 11501

The CSS 11501 can be a freestanding unit or installed in a 19-inch equipment rack, as described in the following sections.


Warning Do not remove the CSS 11501 cover. There are electrical shock hazards present in the unit if the cover is removed. The fans and power supply in a CSS 11501 are not user-serviceable or installable components.



Note Removing the CSS 11501 cover voids its warranty.


This section covers:

Installing a CSS 11501 as a Freestanding Unit

Installing a CSS 11501 as a Rackmounted Unit

Installing a CSS 11501 as a Freestanding Unit

To install a freestanding CSS 11501:

1. Position the CSS 11501 on the selected flat surface.

2. Attach the rubber feet, provided in the accessory kit, to each bottom corner of the CSS.


Note All cables connect to the front of the chassis with the exception of the power cord.


Installing a CSS 11501 as a Rackmounted Unit

Before you begin, you need the mounting brackets and the eight Phillips screws shipped in the accessory kit accompanying the CSS 11501, and a #2 Phillips screwdriver.

To install the mounting brackets on the CSS 11501 chassis:

1. Position the CSS with its front panel facing you. On the left and right sides of its chassis, note the screw holes for installing the mounting brackets.

2. Position a mounting bracket on one side of the chassis. Align it with the appropriate screw holes for front-mounting.

Figure 1-1 illustrates front-mounting the mounting brackets.

Figure 1-1 Front-Mounting the Mounting Brackets on the CSS 11501

3. Secure the mounting bracket to the CSS with four screws provided.

4. Repeat steps 2 and 3 to install a mounting bracket on the other side of the CSS.

You are ready to install the CSS in the rack.To install the CSS 11501 into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the mounting bracket with the holes on the equipment rack.

2. Secure each mounting bracket to each side of the rack.

Installing the CSS 11503

The CSS 11503 can be a freestanding unit or installed in a 19-inch equipment rack, as described in the following sections.


Warning Do not remove the CSS 11503 cover. There are electrical shock hazards present in the unit if the cover is removed. The fans and power supply in a CSS 11503 are not user-serviceable or installable components.



Note Removing the CSS 11503 cover voids its warranty.


This section covers:

Installing a CSS 11503 as a Freestanding Unit

Installing a CSS 11503 as a Rackmounted Unit

Installing a CSS 11503 as a Freestanding Unit

To install a freestanding CSS 11503:

1. Position the CSS 11503 on the selected flat surface.

2. Attach the rubber feet, provided in the accessory kit, to each bottom corner of the CSS.


Note All cables connect to the front of the unit with the exception of the power cord.


Installing a CSS 11503 as a Rackmounted Unit

Before you rack-mount the CSS 11503:

Determine if you want to front-mount or mid-mount the mounting brackets on the CSS chassis. Refer to the location of the mounting bars in the equipment cabinet to determine the mount position of the mounting brackets.

Install the mounting brackets on the CSS, as described below.

Before you begin, you need the mounting brackets and the eight Phillips screws shipped in the accessory kit accompanying the CSS 11503, and a #1 Phillips screwdriver.

To install the mounting brackets on the CSS chassis:

1. Position the CSS with its front panel facing you. On the left and right sides of its chassis, note the screw holes for installing the mounting brackets.

2. Position a mounting bracket on one side of the chassis. Align it with the appropriate screw holes for front- or mid-mounting.

Figure 1-2 illustrates front-mounting the mounting brackets. Figure 1-3 illustrates mid-mounting of the brackets.

Figure 1-2 Front-Mounting the Mounting Brackets on the CSS 11503

Figure 1-3 Mid-Mounting the Mounting Brackets on the CSS 11503

3. Secure the mounting bracket to the CSS with four screws provided.

4. Repeat steps 2 and 3 to install a mounting bracket on the other side of the CSS.

You are ready to install the CSS in the rack. Before you install the CSS 11503 into an equipment rack, note the following:

Always install heavier equipment in the lower half of a rack to maintain a low center of gravity. This practice helps prevent the rack from falling over.

Install rack stabilizers (if available) before you mount the chassis.


Warning At least three people are required to mount the chassis in the equipment rack: two people are needed to hold the chassis in place while a third person tightens the mounting screws.


To install the CSS 11503 into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the mounting bracket with the holes on the equipment rack.

2. Secure each mounting bracket to each side of the rack.

Installing the CSS 11506

The CSS 11506 must be installed in a 19-inch equipment rack. When positioning the CSS 11506 for installation, keep in mind that all cables connect to the front of the unit.

Before you rack-mount the CSS 11506 chassis, determine whether to front-mount or mid-mount the CSS chassis in the rack. The mounting brackets are preinstalled in the front-mounted position on the chassis, as shown in Figure 1-4. They are ready for installation in the equipment cabinet, as described in the "Rack-Mounting the CSS 11506 Chassis" section. To mid-mount the mounting brackets to the chassis, proceed to the "Mid-Mounting the CSS 11506 Mounting Brackets" section.

Figure 1-4 Front-Mounting Position of the CSS 11506 Mounting Brackets

This section covers:

Mid-Mounting the CSS 11506 Mounting Brackets

Rack-Mounting the CSS 11506 Chassis

Mid-Mounting the CSS 11506 Mounting Brackets

To change the location of the mounting brackets on the CSS 11506 chassis from the front-mount position to the mid-mount position:

1. Remove the four screws securing the mounting bracket from one side of the chassis, as shown in Figure 1-4.

2. Move the mounting bracket to the mid-mount position on the CSS, lining up its screw holes with the holes on the side of the chassis. See Figure 1-5.

Figure 1-5 Mid-Mounting the Mounting Brackets on the CSS 11506

3. Using a Phillips screwdriver, secure the mounting bracket to the CSS.

4. Repeat steps 1 through 3 to reposition the other mounting bracket on the other side of the chassis.

To install the chassis in a rack, proceed to the "Rack-Mounting the CSS 11506 Chassis" section.

Rack-Mounting the CSS 11506 Chassis

You are ready to install the CSS in the rack. Before you install the CSS 11506 into an equipment rack, note the following:

Always install heavier equipment in the lower half of a rack to maintain a low center of gravity. This practice helps prevent the rack from falling over.

Install rack stabilizers (if available) before you mount the chassis.


Warning At least three people are required to mount the chassis in the equipment rack: two people are needed to hold the chassis in place while a third person tightens the mounting screws.


To install the CSS 11506 chassis into an equipment rack:

1. Raise the CSS to the installation height and align the screw holes on the mounting bracket with the holes on the equipment rack.

2. Secure each mounting bracket to each side of the rack.

Installing a CSS Module

The modules that you ordered with either the CSS 11503 or CSS 11506 chassis are preinstalled. If you need to reseat a module, or remove and replace it, refer to the following sections:

Installation Precautions and Restrictions

Unpacking a CSS Module

Installing a Module

Installing a Module

This information applies to the CSS modules only.

If you received an additional module at a later time, it comes with a reference sheet providing information on the module and how to install it.

Installation Precautions and Restrictions

This section includes background material related to installing a module into the CSS chassis. Cisco Systems recommends that you read the topics in this section before installing a module.

Installation Precautions

Read and observe the following precautionary information prior to servicing the CSS.


Caution You must power down the CSS 11503 or 11506 chassis to install or remove a module.


Warning Do not remove or install modules without using appropriate anti-static guard measures. The CSS includes an anti-static wrist strap in the accessory kit. Attach the copper tape end of the strap to an unpainted metal surface on the chassis. You can leave the strap connected to the chassis when you are done.



Warning If you do not power down the CSS, an electrical energy hazard is present within the chassis. Prior to installing or removing components, remove all metallic objects from hands and wrists to prevent bridging of live contact points.


Module Slot Restrictions

Prior to installing a module in a CSS, see Table 1-3 and Table 1-4 for information on chassis slot restrictions in the CSS 11503 and CSS 11506. I/O modules include the Fast Ethernet Module (FEM), Gigabit Ethernet Module (GEM), Session Accelerator Module (SAM), and Secure Socket Layer (SSL) module.

Table 1-3 CSS 11503 Chassis Slot Restriction

Slot Number
Slot Usage

1

Initial active Switch Control Module (SCM)

2

I/O module

3

I/O module


Table 1-4 CSS 11506 Chassis Slot Restriction

Slot Number
Slot Usage

1

Initial active Switch Control Module (SCM)

2

Initial passive SCM or I/O module

3

I/O module

4

I/O module

5

I/O module

6

I/O module


Figure 1-6 illustrates a fully-configured CSS 11503 and its slot locations.

Figure 1-6 Fully-Configured CSS 11503

1

Slot location 1

3

Slot location 3

2

Slot location 2

   

Figure 1-7 illustrates a fully-configured CSS 11506 and its slot locations.

Figure 1-7 Fully-Configured CSS 11506

1

Slot location 1

4

Slot location 4

2

Slot location 2

5

Slot location 5

3

Slot location 3

6

Slot location 6


Unpacking a CSS Module

To unpack a CSS module:

1. Verify that the module is the model you ordered by checking the model number listed on the side of the shipping carton.

2. Remove the module from the shipping carton, leaving it in its anti-static bag.

3. Put on the anti-static strap provided with your CSS. For example, wear the anti-static wrist strap (included in the accessory kit) and stick the copper-tape end of the strap to an unpainted metal surface on the chassis. Make sure that the wrist strap makes good contact with your skin.

4. Remove the module from the anti-static shielding bag and inspect it for damage.

Always hold the module by the faceplate, being careful not to touch the components. If the module appears to be damaged, return it to the anti-static bag, repack it in the shipping carton, and contact your local supplier.

5. To install a module into the CSS chassis, see the "Installing a Module" section.

Installing a Module


Caution You must power down the CSS before installing or removing a Switch Module in a CSS 11506.

To install a module:

1. Properly ground yourself prior to handling the module. For example, wear the anti-static wrist strap (included in the accessory kit) and stick the copper-tape end of the strap to an unpainted metal surface on the chassis. Make sure that the wrist strap makes good contact with your skin.

2. If the CSS is powered up, power it down.

3. Locate an open slot in the chassis for the module. See Table 1-3 to identify possible slots for the module. If necessary, use a #1 Phillips screwdriver to remove a blank panel from the chassis to expose a slot for the module.

4. Insert the module into the board guides at the left and right of the slot. Make sure that the ejectors are fully extended outward. Slide the module into the chassis by pressing firmly at the left and right of the faceplate as shown in Figure 1-8.

Figure 1-8 Installing a Module into a CSS Chassis

1

Spring-loaded screw (one on each side)

2

Ejector (one on each side), extend outward during insertion


5. Close both ejectors simultaneously to seat the module connector into the backplane.

6. Using a Phillips screwdriver, tighten the spring-loaded screws on the front of the module faceplate.

7. Reboot the chassis to activate the module.

Installing a Passive SCM in a CSS 11506

You can install a passive SCM in a CSS 11506 chassis. A passive module is a stand-by module in case of an active module failure. As implemented in WebNS 5.10 and greater, if the active SCM fails:

1. The CSS reboots and connections are terminated.

2. The CSS restores all configurations using the startup-config file.

3. The passive SCM becomes active automatically.


Note Passive modules do not load share processing functions with the active module.


To install a passive SCM:

1. Properly ground yourself prior to handling the module.

2. As defined in Table 1-3, SCMs are restricted to slots 1 or 2.

3. If the CSS is powered up, power it down.

4. If necessary, remove a blank panel from the chassis to expose the slot.

5. Insert the module into the board guides at the left and right of the slot and slide it into the chassis by pressing firmly at the left and right of the faceplate.

6. Extend both ejectors simultaneously to seat the module connector into the backplane.

7. Using a Phillips screwdriver, tighten the spring-loaded screws on the front of the module faceplate.

8. Optionally, you can install the PCMCIA cover to the front of the disk slots and secure it with its two spring-loaded screws, as shown in Figure 1-9. The cover protects the disks in the SCM.

Figure 1-9 Installing a PCMCIA Cover on an SCM

9. Reboot the CSS to initialize the passive SCM.

10. To copy the boot configuration from the active SCM to the passive SCM, use the passive sync command in boot configuration mode. For more information, refer to the Cisco Content Services Switch Administration Guide.