Table Of Contents
Obtaining Technical Assistance
Preface
This guide provides instructions for the basic configuration of the Cisco 11000 Series Content Services Switch (CSS). Information in this guide applies to all CSS models except where noted. For information on CSS administration, refer to the Cisco Content Services Switch Administration Guide. For configuration information on advanced features, refer to the Cisco Content Services Switch Advanced Configuration Guide.
The CSS software is available in a Standard or optional Enhanced feature set. The Enhanced feature set contains all of the Standard feature set and also includes Network Address Translation (NAT) Peering, Domain Name Service (DNS), Demand-Based Content Replication (Dynamic Hot Content Overflow), Content Staging and Replication, and Network Proximity DNS. Proximity Database and Secure Management, which includes Secure Shell Host and SSL strong encryption for the Device Management software, are optional features.
Note
You must enter a Standard software license key when you boot the CSS for the first time. For details about activating a CSS software option, refer to the Cisco Content Services Switch Administration Guide.
This preface describes the following topics:
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Audience
This guide is intended for the following trained and qualified service personnel who are responsible for configuring the CSS:
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How to Use This Guide
This guide is organized as follows:
Create and configure services. This chapter also contains an overview on the association between services, owners, and content rules.
Create and configure owners. This chapter also describes how to configure owner attributes such as a DNS balance type, address, billing information, case sensitivity, and DNS type.
Create and configure content rules. This chapter also describes how to assign a content rule to an owner, configure a virtual IP address, add a service to a content rule, and activate, suspend, and remove a content rule.
Configure sticky parameters for content rules such as subnet mask, inactive timeout, string range, string operation, string prefix and string skip length.
Chapter 5, Configuring Source Groups, ACLs, EQLs, URQLs, NQLs, and DQLs
Configure source groups, access control lists, Extension Qualifier Lists, Uniform Resource Locator Qualifier Lists, Network Qualifier Lists, and Domain Qualifier Lists.
Configure HTTP header load balancing including creating a header field group, configuring a header field entry, associating a header field group to a content rule, and showing header field groups.
Configure content caching for proxy, reverse proxy, and transparent caching configurations.
Related Documentation
In addition to this document, the Content Services Switch documentation set includes the following:
Symbols and Conventions
This guide uses the following symbols and conventions to identify different types of information.
Caution
Warning
Note
Bold text indicates a command in a paragraph.
Courier text indicates text that appears on a command line, including the CLI prompt.
Courier bold text indicates commands and text you enter in a command line.
Italic text indicates the first occurrence of a new term, a book title, emphasized text, or variables for which you supply values.
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Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
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http://www.cisco.com/public/ordsum.html
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http://www.cisco.com/go/subscription
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Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
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If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
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The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
