| Cisco Powered Service Designation Definitions |
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| Application Performance An application performance designation means that the service uses a Cisco application performance solution to deliver comprehensive set of WAN monitoring services for increasing network and application visibility, application awareness and control, and intelligent protocol acceleration. The solution enables IT organizations to identify application issues that adversely affect network performance, employee productivity, or revenue-generation activities, and take corrective actions as needed. A Cisco Powered-designated application performance service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Business Communications A business communications service provides IP-based telephony services, such as IP-Centrex, of the type traditionally provided by voice customer premises equipment such as private branch exchange or key telephone systems. They include IP telephones and other equipment at the customer site, plus access to the Public Switched Telephone Network. It may also consist of a hosted unified communications system that provides the benefits of a converged IP communications network without having to own, manage, or maintain a unified communications system. The service integrates voice, video, and collaborative data applications into intelligent network communications solutions. A Cisco Powered-designated business communications service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Home Networking Home Networking covers residential networking equipment from the Linksys Division of Cisco, coupled with a broadband Internet access service. The latter may be cable modem, DSL, or a broadband wireless access service. In the home, the network may be wired Ethernet, or wireless LAN using WiFi equipment (also known as IEEE 802.11 equipment.) Top |
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| Hosting/Co-location Providers of this service maintain a physical data center that is equipped to manage your application. The data center has redundant power with UPS and backup generators, multiple fiber-connections to the outside-world/Internet, strong access control, motion sensors, video surveillance, security officers, a gas-based fire suppression system, and multiple fire zones. The space may be shared, or it may be dedicated to your company for more control and security. Hosting/colocation services must cover the following services:
A Cisco Powered-designated hosting/colocation service is delivered over an end-to-end Cisco infrastructure. Top |
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| Integrated Services – Small Business Providers of this service offer small businesses a hosted voice, video, and data solution, using the Cisco Smart Business Communications System (SBCS). Some providers may use the partitioning and branding capabilities of the Service Node to deliver an SBCS-based managed service through a value-added reseller. A Cisco Powered-designated integrated service – small business service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Internet Service - Managed A managed Internet service delivers secure Internet connectivity. It is based on the Cisco Self-Defending Network architecture and is built on a secure infrastructure. It delivers a high-performance and reliable connection for users, regardless of their locations and access methods, protecting public-facing properties, such as web servers, DNS servers, mail servers, and CPE from undesirable network traffic, including denial-of-service (DoS) attacks and the DoS-like side effects associated with worm propagation. A Cisco Powered-designated managed Internet service has undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| IPSec VPN An IPsec VPN service offers the security and encryption features necessary to protect enterprise data, IP voice, and video traffic as it traverses the Internet or a service provider’s shared network. When combined with other Cisco IOS Software functionality, customers can build scalable, robust, and secure QoS aware VPNs relying on Cisco IOS IPsec functionality. A Cisco Powered-designated IPsec VPN service is delivered over an end-to-end Cisco infrastructure. Top |
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| IP Trunking IP Trunking is sometimes called Session Initiation Protocol (SIP)-based trunking. This service provides an IP trunk from a provider’s location to an IP-enabled PBX or key system. It enables all voice, multimedia, and data to be carried in a single facility to and from the service provider and the end customer. The service provider provides basic connectivity, emergency services, dial-plan management, and operator services. Local and long-distance call connections are completed by the service provider. A Cisco Powered-designated IP trunking service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| IP Voice Infrastructure An IP voice infrastructure service provides a voice over IP (VoIP) interconnection to the public switched telephone network (PSTN). This interconnection provides an efficient “mobile office” type of service for both residential and small and medium-sized businesses. Most infrastructure components are especially suited for wholesale services for local loop unbundling and over-the-top partners. A Cisco Powered-designated IP voice infrastructure service is delivered over an end-to-end Cisco infrastructure. Top |
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| Managed Intrusion Detection System or Intrusion Prevention System A Cisco Powered managed IDS or IPS service uses deep-packet inspection technology from Cisco to protect a customer’s business infrastructure. The audit required for the designation validates that the service:
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| Managed Metro Ethernet Metro Ethernet services offer native Ethernet connectivity to the Internet or other WAN services. These services can be provided over traditional copper pairs, hybrid fiber-coax networks, or optical facilities, depending on distances and other factors. Different service offerings provide customer network interfaces at Ethernet/Fast Ethernet/Gigabit Ethernet speeds. Optical services may also be provided for point-to-point connectivity at either SONET/SDH levels, or directly from Wavelength Division Multiplexing equipment. A Cisco Powered-designated Metro Ethernet service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant with comprehensive service-level agreements. Top |
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| MPLS VPN An MPLS VPN service provides private IP networks with high-quality, secure, and any-to-any connectivity. The service is based on Multi-Protocol Label Switching (MPLS). It delivers appropriate levels of latency, jitter, and packet loss to ensure the successful, concurrent handling of multiple types of traffic, especially voice and video traveling between customer sites. It classifies and prioritizes traffic flows from end to end, enabling service-level agreements for multiple classes of service. A Cisco Powered designated MPLS VPN service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Mobile Access A mobile access service delivers high-speed Internet access, and voice, video, and data services from any location, anytime, anywhere. Mobile operators offer this service across their network and/or across a wireless LAN, such as public access “hotspot” venues and guest-access locations. A Cisco Powered-designated mobile access service is delivered over an end-to-end Cisco infrastructure. Top |
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| Next-Generation Broadband Access A next-generation broadband access service provides residential customers with a high-quality service experience for all their voice, video, data, and mobile needs. The access network supports home communications, entertainment, control, and IT service requirements for today and tomorrow. A Cisco Powered-designated next-generation broadband access service is delivered over an end-to-end Cisco infrastructure. Top |
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| Security - Firewall A security - firewall service provides proven Cisco firewall technology solutions to help customers better protect their business infrastructure. It supports network bandwidth optimization and anti-IP address spoofing. A Cisco Powered-designated firewall service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Security - Intrusion Prevention/Detection A security – intrusion prevention/detection service helps to mitigate a wide range of network attacks without compromising router performance. It uses intelligence and performance to accurately identify, classify, and stop malicious or damaging traffic in real time, enabling the network to defend itself. A Cisco Powered-designated intrusion prevention/detection service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Security - Network Admission Control Network admission control helps ensure that the security posture for all endpoints in the network is in accordance with the company’s IT security policy and industry regulations. It allows access only for endpoints that are valid and have a compliant security posture; and can quarantine access to noncompliant devices to prevent further infection in the network. A Cisco Powered-designated network admission control service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| TelePresence Connection A TelePresence Connection service provides the connectivity needed to support a new category of collaboration and conferencing technology that simulates face-to-face interaction through a life-sized video image of each remote participant. These images have fluid motion and ultra high-resolution, enhanced with CD-quality audio where each person’s voice originates from his or her image and is completely synchronized with the video. A Cisco Powered designated TelePresence Connection service has undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| TelePresence Endpoint A TelePresence – Managed Endpoint service is a fully-managed Cisco TelePresence system. It includes the physical endpoints, environmental considerations, operational design, and administration and configuration support. A Cisco Powered-designated TelePresence – Managed Endpoint service has undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Unified Contact Center A unified contact center service provides an IP-based, centralized infrastructure that can support many distributed sites. It comprises a full suite of contact management services that can be implemented all at once or incrementally. It delivers intelligent call routing, network-to-desktop computer-telephony integration, and multi-channel contact management over an IP network to contact center agents. It also enables TDM-to-IP connectivity with Cisco VoIP gateways, and media termination with Cisco Unified IP phones. A Cisco Powered-designated unified contact center service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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| Wide Area Application Services WAAS Wide area application services accelerate and optimize the performance of any TCP-based application operating in a wide-area environment. It helps consolidate costly branch-office servers and storage into a centrally managed data center and deploy new applications directly from the data center, while still offering high performance for remote users. A Cisco Powered-designated WAAS service is delivered over an end-to-end Cisco infrastructure. The service may also have undergone a third-party audit to validate that it provides a high-quality user experience and is ITIL compliant, with comprehensive service-level agreements. Top |
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