The graphic above shows the four main phases
of Cisco's order fulfillment process. The Lead Times Tool
displays an estimate of the business days required to fulfill
an order for Cisco product. This includes the order processing,
product manufacturing, and shipment preparation phases. Note
that an estimated lead time does not include the time required
for Shipping and Delivery from Cisco to
the Ship-To location.
Cisco estimates the lead time for a particular
product based on the average lead time for that product over
the past 30 days.
|Easy-to-Use Information Format
The Lead Times Tool provides robust and complete
search functions. The tool provides multiple search capabilities
and the ability to search by product family, product number,
or a combination of both. For product searches select single
or multiple product families.
After you have established your search criteria,
your results are returned with the available options and the
estimated lead times. Specify the particular options and the
Lead Times tool will display a detailed summary for each option
and the total estimated lead time for products selected.
and Delivery Information
Although the Lead Times Tool does not include
Shipping and Delivery information Cisco provides several tools
to get more information on the different Shipping and Delivery
options available to its customers around the world.
To view detailed Shipping and Delivery information,
such as Ship Dates, Shipment Method, and Tracking Numbers,
please visit the Order
To view the freight carriers and freight lanes
setup to handle Shipping and Delivery for your company, click
here to access the Shipment
|Obtain Lead-Time Information
through the Personalized Commerce View
The Personalized Commerce View has been displaying
customized order information through a personalized portal
since January. Through your personalize portal, you will be
able to view your product lead time information The Personalized
Commerce View will save your product lead times and display
it the Saved Configurations module.
Simply set up your list of products by saving
a product configuration in the Dynamic
Configuration Tool. Once that configuration is saved,
it will automatically display in the Saved Configurations
Module of your Personalized Commerce View when you log in.
Estimated lead times will conveniently display in a customizable
column next to each line in the configuration.
For more information on the Personalized Commerce
View, please visit the tool overview