Voz e comunicações unificadas : Cisco Unity Express

Trabalhos em rede do Cisco Unity Express com endereçamento DNS-baseado

16 Janeiro 2016 - Tradução por Computador
Outras Versões: Versão em PDFpdf | Inglês (11 Novembro 2015) | Feedback

Índice


Introdução

Este documento fornece uma configuração de exemplo para o perfil da Voz do correio de voz do Cisco Unity Express para trabalhos em rede do correio de Internet (VPIM) entre quatro locais. Dois dos locais são locais expressos do CallManager da Cisco de Cisco (CME), quando os outros dois estiverem sob o controle de um CallManager da Cisco central. Sua rede pode ser exclusivamente Cisco CME ou exclusivamente Cisco CallManager. Para modelar sua rede após esta configuração, refira os exemplos que combinam seu desenvolvimento pretendido. O cenário de configuração habilita a rede de correio de voz entre os quatro sites. A configuração tem as seguintes características:

  • Rede combinada--Todos os sites podem enviar e receber mensagens de voz de todos os outros sites. Até 500 sites do Cisco Unity Express podem ser combinados em uma rede.
  • Rede VPIM entre o endereçamento do Domain Name System (DNS) dos usos dos locais. Você pode igualmente usar o endereçamento de IP direto para estabelecer estas configurações, mas aquele não é mostrado neste exemplo de configuração.
  • A rede define um quatro-dígito e o plano marcando do comprimento fixo do dez dígitos. Por exemplo, os Telefones IP no local 2 são atribuídos 2001 ou 2xx.yyy.2001 e 2002 ou 2xx.yyy.2002; Os Telefones IP no local 3 são são atribuídos 3001 ou 3xx.yyy.3001 e 3002 ou 3xx.yyy.3002. Refira a seção das “convenções de documento” na página 3 para mais detalhes sobre a numeração e o endereçamento usado nestes Telefones IP da publicação no mesmo local pode alcançar-se discando o quatro-dígito ou o número do dez dígitos. Os atendimentos entre Telefones IP em locais diferentes exigem discar o número 10-digit. Estas exigências não são limitações do Produtos ou a arquitetura, são aplicadas aqui para simplificar o exemplo da configuração de rede.
  • A rede de correio de voz entre os locais é configurada para usar o endereçamento da extensão 10-digit.
  • Os IDs de local de rede dos sites são iguais ao número do site. Por exemplo, o ID de localização do local 2's é 2, quando o ID de localização do local 3's for 3.
  • Nenhuma conectividade de PSTN é mostrada nas configurações dos quatro sites, pois isso não é relevante para a configuração de rede do Cisco Unity Express. Escritórios reais em rede incluem esse componente adicional.

Pré-requisitos

As seções a seguir fornecem informações importantes para a compreensão desse exemplo de configuração. Consulte-as antes de prosseguir com o exemplo de configuração:

Requisitos

Não existem requisitos específicos para este documento.

Componentes Utilizados

As informações neste documento são baseadas nestas versões de software e hardware:

  • No site 2, um roteador Cisco 3725 que executa o Cisco CME e o Cisco Unity Express
  • No site 3, um roteador Cisco 2691 que executa o Cisco CME e o Cisco Unity Express
  • No site 4, um roteador Cisco 3725 que executa a Cisco Secure Survivable Remote Site Telephony (SRST) e o Cisco Unity Express
  • No site 6, um roteador Cisco 3725 que executa o Cisco SRST e o Cisco Unity Express
  • Cisco IOS Release 12.3(11)T
  • Cisco CME 3.2
  • Cisco Unity Express 2.0
  • Conjunto de recursos IP Voice Cisco IOS

Todos os sites são conectados por Ethernet à rede IP. Todos os sites têm dois telefones IP Cisco 7960. Para os sites Cisco CME (sites 2 e 3), os telefones IP e o plano de discagem estão sob o controle do Cisco CME. Para outros dois sites (sites 4 e 6), os telefones IP e o plano de discagem estão sob o controle de um Cisco CallManager central e os roteadores são configurados para operação SRST.

As informações apresentadas neste documento foram criadas a partir dos dispositivos em um ambiente de laboratório específico. Todos os dispositivos utilizados neste documento foram iniciados com uma configuração (padrão) inicial. Se a sua rede estiver ativa, certifique-se de que entende o impacto potencial de qualquer comando.

Discussões relacionadas da comunidade de suporte da Cisco

A Comunidade de Suporte da Cisco é um fórum onde você pode perguntar e responder, oferecer sugestões e colaborar com colegas.


Produtos Relacionados

Essa configuração também pode ser usada com as seguintes versões de hardware e software:

  • Cisco 2800 Series Routers
  • Cisco 3800 Series Routers
  • Para Cisco 2800 Series Routers, Cisco IOS Release 12.3(8)T4 ou releases posteriores. Para Cisco 3800 Series Routers, Cisco IOS Release 12.3(11)T e releases posteriores.
  • Exemplos de Configuração e Notas Técnicas

Convenções

Se for aplicável, este documento utiliza as convenções da Tabela 1.

Convenções de documento de exemplos de configuração do Cisco Unity Express da Tabela 1

Convenção

Descrição

texto em negrito

O texto em negrito é usado para:

  • Nomes de tecla e de botão. (Exemplo: Clique em OK.)
  • Informações inseridas. (Exemplo: Digite o Administrador na caixa Nome de usuário.)

< > (sinais de maior e menor)

Os sinais de maior e menor são usados em torno dos parâmetros para os quais você fornece um valor. (Exemplo: Na janela do Prompt de comando, digite ping <IP address>.)

- (hífen)

Os hífens separam as teclas que devem ser pressionadas simultaneamente. (Exemplo: Pressione Ctrl-Alt-Delete.)

> (suporte de ângulo adequado)

O sinal de maior é usado para separar as seleções feitas:

  • Em menus. (Exemplo: No menu Iniciar do Windows, clique em Configurações > Painel de Controle > Opções de Telefone e Modem.)
  • Na barra de navegação do Cisco Unity Administrator. (Exemplo: Vá até a página Sistema > Configuração > Configurações.)

A letra a usada na faixa de endereços mais altos de um endereço IP formatado por V4.

Exemplo: a .23.10.224

Representa uma rede ou um endereço de Internet público de Classe A. Usado somente para fins ilustrativos para impedir o uso de números públicos.

As letras x e y são usadas em números de telefone

Exemplo: 2 xx. yyy .1234

Representa o código de área e o prefixo de um número de telefone. Usado somente para fins ilustrativos para impedir o uso de números públicos.

O documento também usa as seguintes convenções gerais:

Nota: Significa que o leitor deve tomar nota. As notas contêm sugestões úteis ou referências a materiais não abordados no documento.

Cuidado: Significa que o leitor deve ter cuidado. Nessa situação, você pode fazer algo que pode resultar em danos ao equipamento ou perda de dados.

Para obter mais informações sobre convenções de documento, consulte as Convenções de dicas técnicas Cisco.

Configurar

Nesta seção, você encontrará informações para configurar os recursos descritos neste documento.

Nota: Para localizar informações adicionais sobre os comandos usados neste documento, utilize a Ferramenta Command Lookup (somente clientes registrados).

Diagrama de Rede

Este documento utiliza a instalação de rede mostrada no diagrama abaixo.

O local do site 2 usa um roteador Cisco 3725 com essas características:

  • Acesso à rede IP através do endereço IP a.3.235.1
  • Configuração do Cisco CME com 2 Telefones IP, com Ramais do 4-dígito 2001 e 2002
  • Configuração do Cisco CME com 2 Telefones IP, com 10-digit Ramais 2xx.yyy.2001 e 2xx.yyy.2002
  • Código de área 2xx PSTN
  • NM-CUE
  • Endereço IP a.3.235.128 do Cisco Unity Express
  • ID 2 de local de rede
  • O Domain Name do Cisco Unity Express DNS é ch2.cue.cisco.com

O local do site 3 usa um roteador Cisco 2691 com essas características:

  • Acesso à rede IP através do endereço IP a.3.229.1
  • Configuração do Cisco CME com 2 Telefones IP, com Ramais 3001 e 3002 do 4-dígito
  • Configuração do Cisco CME com 2 Telefones IP, com 10-digit Ramais 3xx.yyy.3001 e 3xx.yyy.3002
  • Código de área 3xx PSTN
  • NM-CUE
  • Endereço IP a.3.229.128 do Cisco Unity Express
  • ID 3 de local de rede
  • O Domain Name do Cisco Unity Express DNS é ch3.cue.cisco.com

O local do site 4 usa um roteador Cisco 3725 com essas características:

  • Acesso à rede IP através do endereço a.3.231.10
  • Configuração do CallManager/SRST de Cisco com 2 Telefones IP, com Ramais 4001 e 4002 do 4-dígito
  • Configuração do Cisco CME com 2 Telefones IP, com 10-digit Ramais 4xx.yyy.4001 e 4xx.yyy.4002
  • Código de área 4xx PSTN
  • NM-CUE
  • Endereço IP a.3.231.128 do Cisco Unity Express
  • ID 4 de local de rede
  • O Domain Name do Cisco Unity Express DNS é ch4.cue.cisco.com

O local do site 6 usa um roteador Cisco 3745 com essas características:

  • Acesso à rede IP através do endereço IP a.3.245.1
  • Configuração do CallManager/SRST de Cisco com 2 Telefones IP, com Ramais 6001 e 6002 do 4-dígito
  • Configuração do Cisco CME com 2 Telefones IP, com 10-digit Ramais 6xx.yyy.6001 e 6xx.yyy.6002
  • Código de área 6xx PSTN
  • NM-CUE
  • Endereço IP a.3.245.128 do Cisco Unity Express
  • ID 6 de local de rede
  • O Domain Name do Cisco Unity Express DNS é ch6.cue.cisco.com

Dicas de configuração

  • Verifique se você pode executar ping entre os sites antes de fazer ligações.
  • Verifique se você pode fazer ligações entre sites antes de tentar a rede do Cisco Unity Express.
  • Verifique se você pode executar o comando ping entre os nós do Cisco Unity Express em cada site.

Configurações

Este documento usa a configuração mostrada abaixo:

  • Configuração do site 2 (Cisco 3725/Roteador Cisco CME)
  • Configuração do site 3 (Cisco 2691/Roteador Cisco CME)
  • Configuração do site 4 (roteador Cisco 3725 SRST)
  • Configuração do site 6 (roteador Cisco 3745 SRST)

Configuração do site 2 (Cisco 3725/Roteador Cisco CME)


  • Configuração do roteador

    As partes relevantes da configuração do roteador são mostradas abaixo:

    cme-3725# 
    show running-config
    Building configuration...
    Current configuration : 8184 bytes
    !
    ! Last configuration change at 11:01:46 PST Fri Nov 5 2004
    ! NVRAM config last updated at 08:29:05 PST Fri Nov 5 2004
    !
    version 12.3
    service timestamps debug uptime
    service timestamps log uptime
    no service password-encryption
    !
    hostname cme-3725
    !
    boot-start-marker
    boot system flash:c3725-ipvoice-mz.123-10.3.PI5
    boot-end-marker
    !
    ! Allow intersite H.323 calls to reach Cisco Unity Express
    !         
    voice service voip 
     allow-connections h323 to sip
    !
    !
    ! IP address of the router
    !
    interface FastEthernet0/0
     ip address a.3.235.1 255.255.0.0
     duplex auto
     speed auto
     no cdp enable
    !
    interface FastEthernet0/1
     ip address a.1.1.100 255.255.0.0
     speed auto
     half-duplex
     no cdp enable
    !
    ! IP address of Cisco Unity Express
    !
    interface Service-Engine1/0
     ip unnumbered FastEthernet0/0
     service-module ip address a.3.235.128 255.255.0.0
     service-module ip default-gateway a.3.235.1
     hold-queue 60 out
    !
    ip classless
    ip route a.3.235.128 255.255.255.255 Service-Engine1/0
    !
    ! Dial-peer to allow calls to forward from Cisco CME to Cisco Unity Express
    !
    dial-peer voice 2100 voip
     destination-pattern 21..
     session protocol sipv2
     session target ipv4:a.3.235.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    !
    dial-peer voice 2101 voip
     description VM-AA-PSTN
     translation-profile outgoing to_cue
     destination-pattern 2xxyyy21..
     session protocol sipv2
     session target ipv4:a.3.235.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    !
    ! Dial-peers to direct intersite calls
    !
    dial-peer voice 3000 voip
     destination-pattern 3xxyyy3...
     session target ipv4:a.3.229.1
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad   
    !
    dial-peer voice 4000 voip
     destination-pattern 4xxyyy4...
     session target ipv4:a.3.231.5
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad
    !
    dial-peer voice 6000 voip
     destination-pattern 6xxyyy6...
     session target ipv4:a.3.231.5
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad
    !
    !
    telephony-service
     load 7960-7940 P00303020214
     max-ephones 50
     max-dn 120
     ip source-address a.1.1.100 port 2000
     time-format 24
     date-format dd-mm-yy
     auto assign 1 to 5
     timeouts interdigit 20
     timeouts ringing 120
     system message CME-3725
     create cnf-files version-stamp 7960 Sep 27 2004 12:31:02
     dialplan-pattern 1 2xxyyy2... extension-length 4 no-reg
     voicemail 2105
     max-conferences 8
     call-forward pattern .T
     moh music-on-hold.au
     web admin system name admin password cisco
     web admin customer name custlogin password custpswd
     dn-webedit 
     time-webedit 
     transfer-system full-consult
     transfer-pattern 3...
     transfer-pattern 2...
     directory last-name-first
    !
    !
    ! Extension definitions
    !
    ephone-dn  1  dual-line
     number 2001 secondary 2xxyyy2001
     label Alice
     description Alice Davidson
     name Alice Davidson
     call-forward max-length 4
     call-forward busy 2105
     call-forward noan 2105 timeout 10
    !
    !
    ephone-dn  2  dual-line
     number 2002 secondary 2xxyyy2002
     label Aaron
     description Aaron Wilkins
     name Aaron Wilkins
     call-forward max-length 8
     call-forward busy 2105
     call-forward noan 2105 timeout 10
    !
    !
    ! Dial-peers for MWI
    !
    ephone-dn  51
     number 8000....
     mwi on   
    !
    !
    ephone-dn  52
     number 8001....
     mwi off
    !
    !
    !
    ! IP phone definitions
    !
    ephone  1
     ephone-template 1
     username "adavidson"
     mac-address 0003.6BAA.D1F8
     type 7960
     button  1:1
    !
    !         
    !
    ephone  2
     ephone-template 1
     username "awilkins"
     mac-address 0003.6BAA.D362
     type 7960
     button  1:2
    
  • Configuração do Cisco Unity Express

    A configuração do Cisco Unity Express é mostrada abaixo:

    cue-cme3725# 
    show running-config
    Generating configuration:
    clock timezone America/Los_Angeles
    hostname cue-cme3725
    ip domain-name localdomain
    ! Definition of the DNS server
    ip name-server a.3.180.50
    ntp server a.3.135.1
    software download server url "ftp://127.0.0.1/ftp" 
       credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    groupname Administrators create
    groupname Broadcasters create
    groupname Sales create
    username adavidson create
    username awilkins create
    username acoley create
    username awyant create
    username amcdougal create
    username admin create
    groupname Sales phonenumberE164 "2xxyyy2050"
    groupname Sales phonenumber "2050"
    username adavidson phonenumberE164 "2xxyyy2001"
    username awilkins phonenumberE164 "2xxyyy2002"
    username acoley phonenumberE164 "2xxyyy2003"
    username awyant phonenumberE164 "2xxyyy2004"
    username amcdougal phonenumberE164 "2xxyyy2005"
    username adavidson phonenumber "2001"
    username awilkins phonenumber "2002"
    username acoley phonenumber "2003"
    username awyant phonenumber "2004"
    username amcdougal phonenumber "2005"
    groupname Administrators member admin
    groupname Sales member acoley
    groupname Sales member awilkins
    groupname Administrators privilege superuser
    groupname Administrators privilege ManagePrompts
    backup server url "ftp://a.3.231.201/cme3725/" 
       credentials hidden "1SDP4vScNKcZiym6dHQHfnl4zvlbuAn9Sd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    ccn application autoattendant
     description "autoattendant"
     enabled
     maxsessions 8
     script "aa.aef"
     parameter "MaxRetry" "3"
     parameter "operExtn" "0"
     parameter "welcomePrompt" "AAWelcome.wav"
     end application
    ccn application ciscomwiapplication
     description "ciscomwiapplication"
     enabled
     maxsessions 8
     script "setmwi.aef"
     parameter "strMWI_OFF_DN" "8001"
     parameter "strMWI_ON_DN" "8000"
     parameter "CallControlGroupID" "0"
     end application
    ccn application custom-aa
     description "custom-aa"
     enabled
     maxsessions 8
     script "s1_main-officehours.aef"
     parameter "MainOperExt" "2001"
     end application
    ccn application promptmgmt
     description "promptmgmt"
     enabled
     maxsessions 1
     script "promptmgmt.aef"
     end application
    ccn application voicemail
     description "voicemail"
     enabled
     maxsessions 8
     script "voicebrowser.aef"
     parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
     parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
     end application
    ccn engine
     end engine
    ccn subsystem jtapi
     ccm-manager address 
     end subsystem
    ccn subsystem sip
     gateway address "a.3.235.1"
     end subsystem
    ccn trigger sip phonenumber 2100
     application "custom-aa"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 2102
     application "autoattendant"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 2105
     application "voicemail"
     enabled
     idletimeout 5000
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 2106
     application "promptmgmt"
     enabled
     idletimeout 5000
     locale "en_US"
     maxsessions 1
     end trigger
    ! Definitions of the four networking sites
    network location id 2
     abbreviation "S2"
     email domain ch2.cue.cisco.com
     name "site2-cme-3725"
     end location
    network location id 3
     abbreviation "S3"
     email domain ch3.cue.cisco.com
     name "site3-cme-2691"
     end location
    network location id 4
     abbreviation "S4"
     email domain ch4.cue.cisco.com
     name "site4-ccm-3725"
     end location
    network location id 6
     abbreviation "S6"
     email domain ch6.cue.cisco.com
     name "site6-ccm-3745"
     end location
    ! Definition of this site’s location ID
    network local location id 2
    voicemail default expiration time 30
    voicemail default language en_US
    voicemail default mailboxsize 5520
    voicemail recording time 900
    voicemail default messagesize 60
    voicemail operator telephone 2001
    voicemail capacity time 6000
    voicemail mailbox owner "Sales" size 5520
     description "Sales mailbox"
     zerooutnumber "2100"
     end mailbox
    voicemail mailbox owner "acoley" size 5520
     description "acoley mailbox"
     zerooutnumber "2100"
     end mailbox
    voicemail mailbox owner "adavidson" size 5520
     description "adavidson mailbox"
     zerooutnumber "2100"
     end mailbox
    voicemail mailbox owner "amcdougal" size 5520
     description "amcdougal mailbox"
     zerooutnumber "2100"
     end mailbox
    voicemail mailbox owner "awilkins" size 5520
     description "awilkins mailbox"
     zerooutnumber "2100"
     end mailbox
    voicemail mailbox owner "awyant" size 5520
     description "awyant mailbox"
     zerooutnumber "2100"
     end mailbox

  • Configuração do site 3 (Cisco 2691/Roteador Cisco CME)


  • Configuração do roteador

    As partes relevantes da configuração do roteador são mostradas abaixo:

    cme-2691# 
    show running-config
    Building configuration...
    Current configuration : 4868 bytes
    !
    ! Last configuration change at 07:35:10 PST Fri Oct 22 2004
    ! NVRAM config last updated at 12:07:37 PST Fri Oct 22 2004
    !
    version 12.3
    service timestamps debug uptime
    service timestamps log uptime
    no service password-encryption
    !
    hostname cme-2691
    !
    boot-start-marker
    boot system flash:c2691-ipvoice-mz.123-10.3.PI5
    boot-end-marker
    !
    ! Allow intersite H.323 calls to reach Cisco Unity Express
    !
    voice service voip 
     allow-connections h323 to sip
    !
    ! IP address of the router
    !         
    interface FastEthernet0/0
     ip address a.3.229.1 255.255.0.0
     no ip mroute-cache
     load-interval 30
     duplex auto
     speed auto
    !
    interface FastEthernet0/1
     ip address a.10.1.100 255.255.0.0
     no ip mroute-cache
     duplex auto
     speed auto
    !
    ! IP address of Cisco Unity Express
    !
    interface Service-Engine1/0
     ip unnumbered FastEthernet0/0
     service-module ip address a.3.229.128 255.255.0.0
     service-module ip default-gateway a.3.229.1
    !
    ip classless
    ip route a.3.229.128 255.255.255.255 Service-Engine1/0
    !
    ip http server
    ip http path flash:
    !
    ! Dial-peer to allow calls to forward from Cisco CME to Cisco Unity Express
    !
    dial-peer voice 3100 voip
     description VM-AA
     destination-pattern 31..
     session protocol sipv2
     session target ipv4:a.3.229.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    ¡
    dial-peer voice 3101 voip
     description VM-AA-PSTN
     translation-profile outgoing to_cue
     destination-pattern 3xxyyy31..
     session protocol sipv2
     session target ipv4:a.3.229.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    !
    ! Dial-peers to direct intersite calls
    !
    !
    dial-peer voice 2001 voip
     destination-pattern 2xxyyy2...
     session target ipv4:a.3.235.1
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad
    !
    dial-peer voice 4001 voip
     destination-pattern 4xxyyy4...
     session target ipv4:a.3.231.5
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad
    !
    dial-peer voice 6001 voip
     destination-pattern 6xxyyy6...
     session target ipv4:a.3.231.5
     dtmf-relay h245-alphanumeric
     codec g711ulaw
     no vad   
    !
    telephony-service
     load 7960-7940 P00303020214
     max-ephones 48
     max-dn 192
     ip source-address a.10.1.100 port 2000
     system message CME-2691
     create cnf-files version-stamp 7960 Jul 15 2003 13:48:12
     dialplan-pattern 1 3xxyyy3... extension-length 4 no-reg
     voicemail 3105
     max-conferences 8
     call-forward pattern .T
     web admin system name admin password cisco
     dn-webedit 
     time-webedit 
     transfer-system full-consult
     transfer-pattern 3...
     transfer-pattern 2...
    !
    ! Extension definitions
    !
    ephone-dn  1  dual-line
     number 3001 secondary 3xxyyy3001
     description 3xxyyy3001
     name User1
     call-forward busy 3105
     call-forward noan 3105 timeout 10
    !
    !
    ephone-dn  2  dual-line
     number 3002 secondary 3xxyyy3002
     description 3xxyyy3002
     name User2
     call-forward busy 3105
     call-forward noan 3105 timeout 10
    !
    ephone-dn  2  dual-line
     number 3002
     description User2
     name User2
     call-forward busy 3105
     call-forward noan 3105 timeout 10
    !
    !
    ! Dial-peers for MWI
    !
    ephone-dn  51
     number 8000....
     mwi on
    !
    !
    ephone-dn  52
     number 8001....
     mwi off
    !
    ! IP phone definitions
    !
    ephone  1
     username "User1" password null
     mac-address 0009.B7F7.5793
     button  1:1
    !
    !
    !
    ephone  2
     username "User2" password null
     mac-address 0002.FD06.D959
     button  1:2
    
  • Configuração do Cisco Unity Express

    A configuração do Cisco Unity Express é mostrada abaixo:

    cue-nm-2691# 
    show running-config
    Generating configuration:
    clock timezone America/Los_Angeles
    hostname cue-nm-2691
    ip domain-name localdomain
    ! Definition of the DNS server
    ip name-server a.3.180.50
    ntp server a.3.229.1
    software download server url "ftp://127.0.0.1/ftp" 
       credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    groupname Administrators create
    groupname customer-service create
    username admin create
    username User1 create
    username User2 create
    username User3 create
    username User4 create
    username User5 create
    username User6 create
    groupname customer-service phonenumberE164 "4xxyyy3050"
    groupname customer-service phonenumber "3050"
    username User1 phonenumberE164 "3xxyyy3001"
    username User2 phonenumberE164 "3xxyyy3002"
    username User1 phonenumber "3001"
    username User2 phonenumber "3002"
    username User3 phonenumber "3003"
    username User4 phonenumber "3004"
    username User5 phonenumber "3005"
    username User6 phonenumber "3006"
    groupname Administrators member admin
    groupname customer-service member User2
    groupname customer-service member User3
    groupname Administrators privilege superuser
    groupname Administrators privilege ManagePrompts
    backup server url "ftp://a.3.231.201/cme2691_4nov04/" 
       credentials hidden "xxOaioWv/uC5WSZLs/L2XY/frZzvmJ2MSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    ccn application autoattendant
     description "autoattendant"
     enabled
     maxsessions 8
     script "aa.aef"
     parameter "MaxRetry" "3"
     parameter "operExtn" "0"
     parameter "welcomePrompt" "AAgreeting.wav"
     end application
    ccn application ciscomwiapplication
     description "ciscomwiapplication"
     enabled
     maxsessions 8
     script "setmwi.aef"
     parameter "strMWI_OFF_DN" "8001"
     parameter "strMWI_ON_DN" "8000"
     parameter "CallControlGroupID" "0"
     end application
    ccn application promptmgmt
     description "promptmgmt"
     enabled
     maxsessions 1
     script "promptmgmt.aef"
     end application
    ccn application voicemail
     description "voicemail"
     enabled
     maxsessions 8
     script "voicebrowser.aef"
     parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
     parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
     end application
    ccn engine
     end engine
    ccn subsystem jtapi
     ccm-manager address 
     end subsystem
    ccn subsystem sip
     gateway address "a.3.229.1"
     end subsystem
    ccn trigger sip phonenumber 3100
     application "autoattendant"
     enabled
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 3105
     application "voicemail"
     enabled
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 3106
     application "promptmgmt"
     enabled
     maxsessions 1
     end trigger
    ! Definitions of the four networking sites
    network location id 2
     abbreviation "S2"
     email domain ch2.cue.cisco.com
     name "site2-cme-3725"
     end location
    network location id 3
     abbreviation "S3"
     email domain ch3.cue.cisco.com
     name "site3-cme-2691"
     end location
    network location id 4
     abbreviation "S4"
     email domain ch4.cue.cisco.com
     name "site4-ccm-3725"
     end location
    network location id 6
     abbreviation "S6"
     email domain ch6.cue.cisco.com
     name "site6-ccm-3745"
     end location
    ! Definition of this site’s location ID
    network local location id 3
    voicemail default expiration time 60
    voicemail default language en_US
    voicemail default mailboxsize 5520
    voicemail recording time 900
    voicemail default messagesize 60
    voicemail operator telephone 0
    voicemail capacity time 6000
    voicemail mailbox owner "User1" size 5520
     end mailbox
    voicemail mailbox owner "User2" size 5520
     end mailbox
    voicemail mailbox owner "User3" size 5520
     end mailbox
    voicemail mailbox owner "User4" size 5520
     end mailbox
    voicemail mailbox owner "User5" size 5520
     end mailbox
    voicemail mailbox owner "User6" size 5520
     end mailbox
    voicemail mailbox owner "customer-service" size 5520
     description "customer-service mailbox"
     zerooutnumber "3101"
     end mailbox
    end
    cue-nm-2691#

  • Configuração do site 4 (roteador Cisco 3725 SRST)


  • Configuração do roteador

    As partes relevantes da configuração do roteador são mostradas abaixo:

    ccm_3725# 
    show running-config
    Building configuration...
    Current configuration : 2278 bytes
    !
    ! Last configuration change at 07:11:44 PST Wed Nov 10 2004
    ! NVRAM config last updated at 07:11:52 PST Wed Nov 10 2004
    !
    version 12.3
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    !
    hostname ccm_3725
    !
    boot-start-marker
    boot system flash:c3725-ipvoice-mz.123-10.3.PI5
    boot-end-marker
    !
    ! Allow intersite H.323 calls to reach Cisco Unity Express during SRST
    !
    voice service voip 
     allow-connections h323 to sip
    !
    ! IP address of the router
    !
    interface FastEthernet0/0
     ip address a.3.231.10 255.255.0.0
     speed auto
     half-duplex
    !
    interface FastEthernet0/1
     no ip address
     shutdown
     duplex auto
     speed auto
    !
    ! IP address of Cisco Unity Express
    !
    interface Service-Engine1/0
     ip unnumbered FastEthernet0/0
     service-module ip address a.3.231.128 255.255.0.0
     service-module ip default-gateway a.3.231.10
    !
    ip classless
    ip route a.3.231.128 255.255.255.255 Service-Engine1/0
    !
    ip http server
    ip http path flash:
    !
    ! Dial-peer to allow calls to forward from Cisco SRST to Cisco Unity Express
    !
    dial-peer voice 4100 voip
     destination-pattern 41..
     session protocol sipv2
     session target ipv4:a.3.231.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    !
    ! SRST definition to ensure Cisco Unity Express and IP Phone operation during Cisco CallManager unavailability
    !
    call-manager-fallback
     max-conferences 8
     ip source-address a.3.231.5 port 2000
     max-ephones 24
     max-dn 48
     voicemail 4105
     call-forward busy 4105
     call-forward noan 4105 timeout 7
    
  • Configuração do Cisco Unity Express

    A configuração do Cisco Unity Express é mostrada abaixo:

    cue-ccm3725# 
    show running-config
    Generating configuration:
    clock timezone America/Adak
    hostname cue-ccm3725
    ip domain-name localdomain
    ! Definition of the DNS server
    ip name-server a.3.180.50
    ntp server a.3.231.10
    software download server url "ftp://127.0.0.1/ftp" 
       credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    groupname Administrators create
    username admin create
    username Bob create
    username anders create
    username zacks create
    username Bob phonenumberE164 "4xxyyy4002"
    username anders phonenumberE164 "4xxyyy4001"
    username Bob phonenumber "4002"
    username anders phonenumber "4001"
    groupname Administrators member admin
    groupname Administrators member anders
    groupname Administrators privilege superuser
    groupname Administrators privilege ManagePrompts
    backup server url "ftp://a.3.231.244/ccm3725_8nov/" 
       credentials hidden "GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    ccn application abccorp
     description "abccorp"
     enabled
     maxsessions 8
     script "sample_aa.aef"
     parameter "prompt_ABCWelcome" "prompt_ABCWelcome.wav"
     parameter "extn_Operator" "4002"
     parameter "extn_Sales" "4002"
     parameter "prompt_Operator" "prompt_Operator.wav"
     parameter "extn_UserEntered" "2002"
     parameter "prompt_Support" "prompt_support.wav"
     parameter "prompt_Hours" "prompt_Hours.wav"
     parameter "extn_Support" "91877yyy2121"
     parameter "prompt_Extension" "prompt_Extension.wav"
     parameter "prompt_Sales" "prompt_Sales.wav"
     end application
    ccn application autoattendant
     description "autoattendant"
     enabled
     maxsessions 8
     script "aa.aef"
     parameter "MaxRetry" "3"
     parameter "operExtn" "0"
     parameter "welcomePrompt" "AAWelcome.wav"
     end application
    ccn application ciscomwiapplication
     description "ciscomwiapplication"
     enabled
     maxsessions 8
     script "setmwi.aef"
     parameter "strMWI_OFF_DN" "8001"
     parameter "strMWI_ON_DN" "8000"
     parameter "CallControlGroupID" "0"
     end application
    ccn application promptmgmt
     description "promptmgmt"
     enabled
     maxsessions 1
     script "promptmgmt.aef"
     end application
    ccn application voicemail
     description "voicemail"
     enabled
     maxsessions 8
     script "voicebrowser.aef"
     parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
     parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
     end application
    ccn engine
     end engine
    ccn subsystem jtapi
     ctiport 4901 4902 4903 4904 
     ccm-manager address a.3.231.5 
     ccm-manager 
       credentials hidden "QiUfMZRFsRBqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
     end subsystem
    ccn subsystem sip
     gateway address "a.3.231.10"
     end subsystem
    ccn trigger jtapi phonenumber 4100
     application "autoattendant"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger jtapi phonenumber 4101
     application "abccorp"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger jtapi phonenumber 4105
     application "voicemail"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger jtapi phonenumber 4106
     application "promptmgmt"
     enabled
     locale "en_US"
     maxsessions 1
     end trigger
    ccn trigger sip phonenumber 4100
     application "autoattendant"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 4101
     application "abccorp"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 4105
     application "voicemail"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 4106
     application "promptmgmt"
     enabled
     locale "en_US"
     maxsessions 1
     end trigger
    ! Definitions of the four networking sites
    network location id 2
     abbreviation "S2"
     email domain ch2.cue.cisco.com
     name "site2-cme-3725"
     end location
    network location id 3
     abbreviation "S3"
     email domain ch3.cue.cisco.com
     name "site3-cme-2691"
     end location
    network location id 4
     abbreviation "S4"
     email domain ch4.cue.cisco.com
     name "site4-ccm-3725"
     end location
    network location id 6
     abbreviation "S6"
     email domain ch6.cue.cisco.com
     name "site6-ccm-3745"
     end location
    ! Definition of this site’s location ID
    network local location id 4
    voicemail default expiration time 30
    voicemail default language en_US
    voicemail default mailboxsize 3000
    voicemail recording time 900
    voicemail default messagesize 60
    voicemail operator telephone 0
    voicemail capacity time 6000
    voicemail mailbox owner "Bob" size 3000
     end mailbox
    voicemail mailbox owner "anders" size 3000
     end mailbox
    voicemail mailbox owner "zacks" size 3000
     end mailbox
    end

  • Configuração do site 6 (roteador Cisco 3745 SRST)


  • Configuração do roteador

    As partes relevantes da configuração do roteador são mostradas abaixo:

    Relevant extracts of the router’s configuration are shown below:
    ccm_3745# 
    show running-config
    Building configuration...
    Current configuration : 3295 bytes
    !
    ! Last configuration change at 02:46:54 UTC Fri Apr 12 2002
    ! NVRAM config last updated at 17:20:53 UTC Thu Apr 11 2002
    !
    version 12.3
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    !
    hostname ccm_3745
    !
    boot-start-marker
    boot system flash:c3745-ipvoice-mz.123-10.3.PI5
    boot-end-marker
    !
    !
    ! Allow intersite H.323 calls to reach Cisco Unity Express during SRST
    !
    voice service voip 
     allow-connections h323 to sip
    !
    ! IP address of the router
    !
    interface FastEthernet0/0
     ip address a.3.245.1 255.255.0.0
     speed auto
     half-duplex
     no mop enabled
    !
    interface FastEthernet0/1
     ip address 172.19.153.31 255.255.0.0
     duplex auto
     speed auto
    !
    ! IP address of Cisco Unity Express
    !
    interface Service-Engine1/0
     ip unnumbered FastEthernet0/0
     service-module ip address a.3.245.128 255.255.0.0
     service-module ip default-gateway a.3.245.1
    !
    !
    ip classless
    ip route a.3.245.128 255.255.255.255 Service-Engine1/0
    !
    ip http server
    ip http path flash:
    !
    !
    ! Dial-peer to allow calls to forward from Cisco SRST to Cisco Unity Express
    !
    dial-peer voice 6100 voip
     destination-pattern 61..
     session protocol sipv2
     session target ipv4:a.3.245.128
     dtmf-relay sip-notify
     codec g711ulaw
     no vad
    !
    ! SRST definition to ensure Cisco Unity Express and IP Phone operation during Cisco CallManager unavailability
    !
    call-manager-fallback
     max-conferences 8
     ip source-address a.3.231.5 port 2000
     max-ephones 24
     max-dn 48
     voicemail 6105
     call-forward busy 6105
    
  • Configuração do Cisco Unity Express

    A configuração do Cisco Unity Express é mostrada abaixo:

    cue-ccm3745# 
    show running-config
    Generating configuration:
    clock timezone America/Los_Angeles
    hostname cue-ccm3745
    ip domain-name localdomain
    ! Definition of the DNS server
    ip name-server a.3.180.50
    ntp server a.3.233.100
    software download server url "ftp://127.0.0.1/ftp" 
       credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    groupname Administrators create
    groupname Broadcasters create
    username admin create
    username Yvon create
    username Zack create
    username Yvon phonenumberE164 "6xxyyy6001"
    username Zack phonenumberE164 "6xxyyy6002"
    username Yvon phonenumber "6001"
    username Zack phonenumber "6002"
    groupname Administrators member admin
    groupname Administrators member Yvon
    groupname Administrators privilege superuser
    groupname Administrators privilege ManagePrompts
    backup server url "ftp://a.3.231.243/ccm3745_5nov/" 
       credentials hidden "GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
    ccn application autoattendant
     description "autoattendant"
     enabled
     maxsessions 8
     script "aa.aef"
     parameter "MaxRetry" "3"
     parameter "operExtn" "0"
     parameter "welcomePrompt" "AAWelcome.wav"
     end application
    ccn application ciscomwiapplication
     description "ciscomwiapplication"
     enabled
     maxsessions 8
     script "setmwi.aef"
     parameter "strMWI_OFF_DN" "8001"
     parameter "strMWI_ON_DN" "8000"
     parameter "CallControlGroupID" "0"
     end application
    ccn application promptmgmt
     description "promptmgmt"
     enabled
     maxsessions 1
     script "promptmgmt.aef"
     end application
    ccn application voicemail
     description "voicemail"
     enabled
     maxsessions 8
     script "voicebrowser.aef"
     parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
     parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
     end application
    ccn engine
     end engine
    ccn subsystem jtapi
     ctiport 6901 6902 6903 6904 
     ccm-manager address a.3.231.5 
     ccm-manager 
       credentials hidden "1anJW38IVSZld67dzhL9pEnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
     end subsystem
    ccn subsystem sip
     gateway address "a.3.45.1"
     end subsystem
    ccn trigger jtapi phonenumber 6100
     application "autoattendant"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger jtapi phonenumber 6105
     application "voicemail"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger jtapi phonenumber 6106
     application "promptmgmt"
     enabled
     locale "en_US"
     maxsessions 1
     end trigger
    ccn trigger sip phonenumber 6100
     application "autoattendant"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 6105
     application "voicemail"
     enabled
     locale "en_US"
     maxsessions 8
     end trigger
    ccn trigger sip phonenumber 6106
     application "promptmgmt"
     enabled
     locale "en_US"
     maxsessions 1
     end trigger
    ! Definitions of the four networking sites
    network location id 2
     abbreviation "S2"
     email domain ch2.cue.cisco.com
     name "site2-cme-3725"
     end location
    network location id 3
     abbreviation "S3"
     email domain ch3.cue.cisco.com
     name "site3-cme-2691"
     end location
    network location id 4
     abbreviation "S4"
     email domain ch4.cue.cisco.com
     name "site4-ccm-3725"
     end location
    network location id 6
     abbreviation "S6"
     email domain ch6.cue.cisco.com
     name "site6-ccm-3745"
     end location
    ! Definition of this site’s location ID
    network local location id 6
    voicemail default expiration time 30
    voicemail default language en_US
    voicemail default mailboxsize 3000
    voicemail recording time 900
    voicemail default messagesize 60
    voicemail operator telephone 0
    voicemail capacity time 6000
    voicemail mailbox owner "Yvon" size 3000
     end mailbox
    voicemail mailbox owner "Zack" size 3000
     end mailbox
    end

  • Verificar

    Esta seção fornece informações que você pode usar para confirmar se sua configuração está funcionando adequadamente.

    A Output Interpreter Tool (somente clientes registrados) oferece suporte a determinados comandos show, o que permite exibir uma análise da saída do comando show.


    Passo 1

    Verifique que você pode sibilar entre todos os lugar do Cisco Unity Express e servidor DNS.

    Verifique a Conectividade do servidor DNS

    O seguinte é um exemplo de emissor para o comando ping, executado no comando line interface(cli) do Cisco Unity Express do sistema do local 2 ao servidor DNS. Repita este comando em cada local do Cisco Unity Express.

    cue-cme3725# 
    ping a.3.180.50
    PING a.3.180.50 (a.3.180.50) 56(84) bytes of data.
    64 bytes from a.3.180.50: icmp_seq=1 ttl=125 time=2.86 ms
    64 bytes from a.3.180.50: icmp_seq=2 ttl=125 time=0.957 ms
    64 bytes from a.3.180.50: icmp_seq=3 ttl=125 time=0.905 ms
    64 bytes from a.3.180.50: icmp_seq=4 ttl=125 time=0.744 ms
    64 bytes from a.3.180.50: icmp_seq=5 ttl=125 time=0.872 ms
    --- a.3.180.50 ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 10ms
    rtt min/avg/max/mdev = 0.744/1.268/2.865/0.802 ms, ipg/ewma 2.504/2.036 ms
    

    Passo 2

    Verifique se você pode executar ping entre todos os locais do Cisco Unity Express nos vários sites.

    Verificar a conectividade de site para site

    Veja a seguir um exemplo de saída do comando "ping", executado na CLI do Cisco Unity Express do sistema do site 2 para o Cisco Unity Express do site 3.

    cue-cme3725# 
    ping a.3.229.128
    PING a.3.229.128 (a.3.229.128) 56(84) bytes of data.
    64 bytes from a.3.229.128: icmp_seq=1 ttl=62 time=1.22 ms
    64 bytes from a.3.229.128: icmp_seq=2 ttl=62 time=0.271 ms
    64 bytes from a.3.229.128: icmp_seq=3 ttl=62 time=0.263 ms
    64 bytes from a.3.229.128: icmp_seq=4 ttl=62 time=0.262 ms
    64 bytes from a.3.229.128: icmp_seq=5 ttl=62 time=0.263 ms
    --- a.3.229.128 ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4ms
    rtt min/avg/max/mdev = 0.262/0.456/1.224/0.384 ms, ipg/ewma 1.094/0.827 ms
    

    Veja a seguir um exemplo de saída do comando "ping", executado na CLI do Cisco Unity Express do sistema do site 2 para o Cisco Unity Express do site 4.

    cue-cme3725# ping 
    a.3.231.128
    PING a.3.231.128 (a.3.231.128) 56(84) bytes of data.
    64 bytes from a.3.231.128: icmp_seq=1 ttl=62 time=1.03 ms
    64 bytes from a.3.231.128: icmp_seq=2 ttl=62 time=0.262 ms
    64 bytes from a.3.231.128: icmp_seq=3 ttl=62 time=0.257 ms
    64 bytes from a.3.231.128: icmp_seq=4 ttl=62 time=0.256 ms
    64 bytes from a.3.231.128: icmp_seq=5 ttl=62 time=0.257 ms
    --- a.3.231.128 ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4ms
    rtt min/avg/max/mdev = 0.256/0.412/1.032/0.310 ms, ipg/ewma 1.048/0.711 ms
    

    Veja a seguir um exemplo de saída do comando "ping", executado na CLI do Cisco Unity Express do sistema do site 2 para o Cisco Unity Express do site 4.

    cue-cme3725# ping 
    a.3.231.128
    PING a.3.231.128 (a.3.231.128) 56(84) bytes of data.
    64 bytes from a.3.231.128: icmp_seq=1 ttl=62 time=1.03 ms
    64 bytes from a.3.231.128: icmp_seq=2 ttl=62 time=0.262 ms
    64 bytes from a.3.231.128: icmp_seq=3 ttl=62 time=0.257 ms
    64 bytes from a.3.231.128: icmp_seq=4 ttl=62 time=0.256 ms
    64 bytes from a.3.231.128: icmp_seq=5 ttl=62 time=0.257 ms
    --- a.3.231.128 ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4ms
    rtt min/avg/max/mdev = 0.256/0.412/1.032/0.310 ms, ipg/ewma 1.048/0.711 ms
    

    Etapa 3

    Utilize estes comandos para verificar a configuração de rede:

    Verificar a configuração de rede

    • show network locations

    • show network detail location id < location-id >

    • show network detail local

    Veja a seguir um exemplo de saída do comando "show network locations", executado na CLI do Cisco Unity Express do sistema do site 2.

    cue-cme3725# 
    show network locations
    ID        NAME                               ABBREV DOMAIN
    2         'site2-cme-3725'                   S2     ch2.cue.cisco.com
    3         'site3-cme-2691'                   S3     ch3.cue.cisco.com
    4         'site4-ccm-3725'                   S4     ch4.cue.cisco.com
    6         'site6-ccm-3745'                   S6     ch6.cue.cisco.com
    Local location id: 2
    

    Veja a seguir um exemplo de saída do comando "show network detail location id 4", executado na CLI do Cisco Unity Express do sistema do site 2.

    cue-cme3725# 
    show network detail location id 4
    Name:                                   site4-ccm-3725
    Abbreviation:                           S4
    Email domain:                           ch4.cue.cisco.com
    Minimum extension length:               2
    Maximum extension length:               15
    Phone prefix:                           
    VPIM encoding:                          dynamic
    Send spoken name:                       enabled
    Sent msg count:                         0
    Received msg count:                     0
    

    O seguinte é um exemplo de emissor para o comando show network detail local, executado no Cisco Unity Express CLI do sistema do local 2.

    cue-cme3725# 
    show network detail local
    Location Id:                            2
    Name:                                   site2-cme-3725
    Abbreviation:                           S2
    Email domain:                           ch2.cue.cisco.com
    Minimum extension length:               2
    Maximum extension length:               15
    Phone prefix:                           
    VPIM encoding:                          dynamic
    Send spoken name:                       enabled

    Passo 4

    Envie uma mensagem de voz do site 2 a um ou mais sites. No momento em que você pressionar # para enviar a mensagem, digite o comando "show network queues" no sistema do Cisco Unity Express do sistema emissor. Repita esse comando até que todas as mensagens VPIM sejam enviadas ou até que as luzes do MWI dos telefones de destino sejam acesas.

    Verificar a atividade VPIM de envio de mensagens

    O seguinte é um exemplo de emissor para o comando show network queues, executado no sistema do Cisco Unity Express do local 2 após ter enviado uma mensagem da extensão 2001 do local 2 endereçada para situar 3 a extensão 3xxyyy3001, extensão 4xxyyy4001 do local 4, e extensão 6xxyyy6002 do local 6.

    cue-cme3725# 
    show network queues
    Running Job Queue
    =================
    ID    TYPE TIME       RETRY SENDER          RECIPIENT
    33    VPIM 10:22:40   0     adavidson       3xxyyy3001@ch3.cue.cisco.com
    34    VPIM 10:22:40   0     adavidson       4xxyyy4001@ch4.cue.cisco.com
    Urgent Job Queue
    =================
    ID    TYPE TIME       RETRY SENDER          RECIPIENT
    No entries
    Normal Job Queue
    =================
    ID    TYPE TIME       RETRY SENDER          RECIPIENT
    35    VPIM 10:22:40   0     adavidson       6xxyyy6002@ch6.cue.cisco.com

    Troubleshooting

    Esta seção fornece informações que podem ser usadas para o troubleshooting da sua configuração.

    Comandos para Troubleshooting

    A Output Interpreter Tool (somente clientes registrados) oferece suporte a determinados comandos show, o que permite exibir uma análise da saída do comando show.

    Nota: Antes de emitir comandos de depuração, consulte as informações importantes sobre eles.

    Os seguintes comandos de rastreamento podem ser emitidos no sistema de emissão ou de recepção do Cisco Unity Express para monitorar as atividades SMTP e VPIM entre eles.


  • trace networking smtp all

    Monitora eventos SMTP

  • trace networking vpim all

    Monitora eventos VPIM

  • show trace buffer tail

    Exibe conteúdo do buffer de rastreamento na tela


  • O seguinte é um exemplo de saída para os comandos trace para o local de emissão (local 3) ao enviar uma mensagem da extensão 3001 do local 3 para situar 2 a extensão 2xxyyy2002.

    cue-nm-2691# 
    trace networking smtp all
    cue-nm-2691# 
    trace networking vpim all
    cue-nm-2691# 
    show trace buffer tail
    Press <CTRL-C> to exit...
    7751 10/26 14:20:59.146 netw smtp 5 221 closing channel
    2833 10/26 16:00:55.154 netw smtp 2
    2833 10/26 16:00:55.174 netw smtp 1
    8386 10/26 16:00:55.193 netw smtp 3 ch2.cue.cisco.com
    8386 10/26 16:00:55.204 netw smtp 4
    8386 10/26 16:00:55.218 netw smtp 6 220 ch2.cue.cisco.com Simple Mail Transfer Service Ready
    8386 10/26 16:00:55.218 netw smtp 5 EHLO
    8386 10/26 16:00:55.223 netw smtp 6 250-ch2.cue.cisco.com (Cisco Unity Express)
    8386 10/26 16:00:55.224 netw smtp 6 250-X-VPIM-Wave
    8386 10/26 16:00:55.225 netw smtp 6 250-X-Broadcast
    8386 10/26 16:00:55.227 netw smtp 6 250-DSN NOTIFY
    8386 10/26 16:00:55.229 netw smtp 6 250 SIZE
    2833 10/26 16:00:55.239 netw smtp 2
    8387 10/26 16:00:55.269 netw smtp 3 ch3.cue.cisco.com
    2834 10/26 16:00:55.272 netw smtp 2
    2834 10/26 16:00:55.276 netw smtp 3 socket hostName: cue-nm-2691.localdomain, hostAddress: a.3.229.128
    2834 10/26 16:00:55.307 netw smtp 3 Resolved to domain: ch3.cue.cisco.com
    8387 10/26 16:00:55.309 netw smtp 4
    8388 10/26 16:00:55.325 netw smtp 5 Initial connection message
    2834 10/26 16:00:55.328 netw smtp 1
    8387 10/26 16:00:55.329 netw smtp 6 220 ch3.cue.cisco.com Simple Mail Transfer Service Ready
    8387 10/26 16:00:55.329 netw smtp 5 EHLO
    8388 10/26 16:00:55.331 netw smtp 6 UNKNOWN: EHLO ch3.cue.cisco.com
    8388 10/26 16:00:55.332 netw smtp 5 250-ch3.cue.cisco.com
    8387 10/26 16:00:55.332 netw smtp 6 250-ch3.cue.cisco.com (Cisco Unity Express)
    8387 10/26 16:00:55.332 netw smtp 6 250-X-VPIM-Wave
    8387 10/26 16:00:55.334 netw smtp 6 250-X-Broadcast
    8387 10/26 16:00:55.335 netw smtp 6 250-DSN NOTIFY
    8387 10/26 16:00:55.336 netw smtp 6 250 SIZE
    8386 10/26 16:00:55.724 netw smtp 5 MAIL FROM 3001@ch3.cue.cisco.com
    8386 10/26 16:00:55.738 netw smtp 6 250 ok
    8386 10/26 16:00:55.739 netw smtp 5 RCPT TO 2xxyyy2002@ch2.cue.cisco.com
    8386 10/26 16:00:55.744 netw smtp 6 250 ok
    8386 10/26 16:00:55.746 netw smtp 5 DATA
    8386 10/26 16:00:55.750 netw smtp 6 354 Start mail input; end with <CRLF>.<CRLF>
    8386 10/26 16:00:55.755 netw vpim 3 VPIM
    8386 10/26 16:00:55.775 netw vpim 3 VPIM: To: <2xxyyy2002@ch2.cue.cisco.com>
    8386 10/26 16:00:55.777 netw vpim 3 VPIM: From: User One<3001@ch3.cue.cisco.com>
    8386 10/26 16:00:55.779 netw vpim 3 VPIM: Date: Tue, 26 Oct 2004 16:00:54 -0700 (PDT)
    8386 10/26 16:00:55.779 netw vpim 3 VPIM: MIME-Version: 1.0 (Voice 2.0)
    8386 10/26 16:00:55.779 netw vpim 3 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;
    8386 10/26 16:00:55.780 netw vpim 3 VPIM:       Boundary="==VpimMsg==1098831655752"
    8386 10/26 16:00:55.780 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit
    8386 10/26 16:00:55.780 netw vpim 3 VPIM: Message-ID: <1098831654914_0@ch3.cue.cisco.com>
    8386 10/26 16:00:55.780 netw vpim 3 VPIM: 
    8386 10/26 16:00:55.781 netw vpim 3 VPIM: --==VpimMsg==1098831655752
    8386 10/26 16:00:55.782 netw vpim 3 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard
    8386 10/26 16:00:55.782 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit
    8386 10/26 16:00:55.782 netw vpim 3 VPIM: Content-Disposition: attachment; filename="User One.vcf"
    8386 10/26 16:00:55.782 netw vpim 3 VPIM: 
    8386 10/26 16:00:55.783 netw vpim 3 VPIM: BEGIN:vCard
    8386 10/26 16:00:55.783 netw vpim 3 VPIM: FN:User One
    8386 10/26 16:00:55.783 netw vpim 3 VPIM: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@ch3.cue.cisco.com
    8386 10/26 16:00:55.783 netw vpim 3 VPIM: TEL:3001
    8386 10/26 16:00:55.784 netw vpim 3 VPIM: VERSION: 3.0
    8386 10/26 16:00:55.784 netw vpim 3 VPIM: END:vCard
    8386 10/26 16:00:55.784 netw vpim 3 VPIM: 
    8387 10/26 16:00:55.843 netw smtp 5 MAIL FROM 3001@ch3.cue.cisco.com
    8388 10/26 16:00:55.848 netw smtp 6 EHLO : MAIL FROM: <3001@ch3.cue.cisco.com>
    8388 10/26 16:00:55.852 netw smtp 5 250 ok
    8387 10/26 16:00:55.852 netw smtp 6 250 ok
    8387 10/26 16:00:55.854 netw smtp 5 RCPT TO 3xxyyy3002@ch3.cue.cisco.com
    8388 10/26 16:00:55.856 netw smtp 6 MAIL FROM:: RCPT TO: <3xxyyy3002@ch3.cue.cisco.com>
    8388 10/26 16:00:55.856 netw smtp 5 250 ok
    8387 10/26 16:00:55.856 netw smtp 6 250 ok
    8387 10/26 16:00:55.858 netw smtp 5 DATA
    8388 10/26 16:00:55.860 netw smtp 6 RCPT TO:: DATA
    8388 10/26 16:00:55.860 netw smtp 5 354 Start data
    8387 10/26 16:00:55.861 netw smtp 6 354 Start mail input; end with <CRLF>.<CRLF>
    8387 10/26 16:00:55.865 netw vpim 3 VPIM
    8387 10/26 16:00:55.884 netw vpim 3 VPIM: To: <3xxyyy3002@ch3.cue.cisco.com>
    8387 10/26 16:00:55.885 netw vpim 3 VPIM: From: User One<3001@ch3.cue.cisco.com>
    8387 10/26 16:00:55.887 netw vpim 3 VPIM: Date: Tue, 26 Oct 2004 16:00:54 -0700 (PDT)
    8387 10/26 16:00:55.888 netw vpim 3 VPIM: MIME-Version: 1.0 (Voice 2.0)
    8387 10/26 16:00:55.888 netw vpim 3 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;
    8387 10/26 16:00:55.888 netw vpim 3 VPIM:       Boundary="==VpimMsg==1098831655863"
    8387 10/26 16:00:55.888 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit
    8387 10/26 16:00:55.889 netw vpim 3 VPIM: Message-ID: <1098831654914_0@ch3.cue.cisco.com>
    8387 10/26 16:00:55.889 netw vpim 3 VPIM: 
    8387 10/26 16:00:55.890 netw vpim 3 VPIM: --==VpimMsg==1098831655863
    8387 10/26 16:00:55.890 netw vpim 3 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard
    8387 10/26 16:00:55.890 netw vpim 3 VPIM: Content-Transfer-Encoding: 7bit
    8387 10/26 16:00:55.891 netw vpim 3 VPIM: Content-Disposition: attachment; filename="User One.vcf"
    8387 10/26 16:00:55.891 netw vpim 3 VPIM: 
    8387 10/26 16:00:55.891 netw vpim 3 VPIM: BEGIN:vCard
    8387 10/26 16:00:55.891 netw vpim 3 VPIM: FN:User One
    8387 10/26 16:00:55.891 netw vpim 3 VPIM: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@ch3.cue.cisco.com
    8387 10/26 16:00:55.892 netw vpim 3 VPIM: TEL:3001
    8387 10/26 16:00:55.892 netw vpim 3 VPIM: VERSION: 3.0
    8387 10/26 16:00:55.892 netw vpim 3 VPIM: END:vCard
    8387 10/26 16:00:55.892 netw vpim 3 VPIM: 
    8386 10/26 16:00:55.901 netw vpim 3 VPIM: --==VpimMsg==1098831655752
    8386 10/26 16:00:55.902 netw vpim 3 VPIM: Content-Type: Audio/x-wav
    8386 10/26 16:00:55.906 netw vpim 3 VPIM: Content-Transfer-Encoding: Base64
    8386 10/26 16:00:55.906 netw vpim 3 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name
    8386 10/26 16:00:55.910 netw vpim 3 VPIM: 
    8388 10/26 16:00:55.938 netw vpim 4 VPIM: To: <3xxyyy3002@ch3.cue.cisco.com>
    8388 10/26 16:00:55.939 netw vpim 4 VPIM: From: User One<3001@ch3.cue.cisco.com>
    8388 10/26 16:00:55.941 netw vpim 4 VPIM: Date: Tue, 26 Oct 2004 16:00:54 -0700 (PDT)
    8388 10/26 16:00:55.943 netw vpim 4 VPIM: MIME-Version: 1.0 (Voice 2.0)
    8388 10/26 16:00:55.945 netw vpim 4 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;Boundary="==VpimMsg==1098831655863"
    8388 10/26 16:00:55.946 netw vpim 4 VPIM: Content-Transfer-Encoding: 7bit
    8388 10/26 16:00:55.948 netw vpim 4 VPIM: Message-ID: <1098831654914_0@ch3.cue.cisco.com>
    8388 10/26 16:00:55.949 netw vpim 4 VPIM: 
    8388 10/26 16:00:55.951 netw vpim 4 VPIM: --==VpimMsg==1098831655863
    8387 10/26 16:00:55.967 netw vpim 3 VPIM: --==VpimMsg==1098831655863
    8387 10/26 16:00:55.967 netw vpim 3 VPIM: Content-Type: Audio/x-wav
    8387 10/26 16:00:55.968 netw vpim 3 VPIM: Content-Transfer-Encoding: Base64
    8387 10/26 16:00:55.968 netw vpim 3 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name
    8387 10/26 16:00:55.968 netw vpim 3 VPIM: 
    8388 10/26 16:00:55.983 netw vpim 1 Message
    8388 10/26 16:00:55.986 netw vpim 4 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard
    8388 10/26 16:00:55.987 netw vpim 4 vCard: Content-Transfer-Encoding: 7bit
    8388 10/26 16:00:55.988 netw vpim 4 vCard: Content-Disposition: attachment; filename="User One.vcf"
    8388 10/26 16:00:55.990 netw vpim 4 vCard: 
    8388 10/26 16:00:55.991 netw vpim 4 vCard: BEGIN:vCard
    8388 10/26 16:00:55.992 netw vpim 4 vCard: FN:User One
    8388 10/26 16:00:56.003 netw vpim 4 vCard: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@ch3.cue.cisco.com
    8388 10/26 16:00:56.005 netw vpim 4 vCard: TEL:3001
    8388 10/26 16:00:56.006 netw vpim 4 vCard: VERSION: 3.0
    8388 10/26 16:00:56.007 netw vpim 4 vCard: END:vCard
    8388 10/26 16:00:56.008 netw vpim 4 vCard: 
    8388 10/26 16:00:56.010 netw vpim 4 vCard: --==VpimMsg==1098831655863
    8388 10/26 16:00:56.012 netw vpim 4 VPIM: Content-Type: Audio/x-wav
    8388 10/26 16:00:56.014 netw vpim 4 VPIM: Content-Transfer-Encoding: Base64
    8388 10/26 16:00:56.015 netw vpim 4 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name
    8388 10/26 16:00:56.020 netw vpim 5 25802
    8387 10/26 16:00:56.148 netw vpim 3 VPIM: UklGRjI3AABXQVZFZm10IBIAAAAHAAEAQB8AAEAfAAABAAgAAABmYWN0BAAAAAA3AABkYXRhADcA
    APT6/fr6+/19eXZ4e3l4eXt9/fv9fX37/f/9/f/7/X17eXt5eH37/f34+vv7+Pv/+/v7/339//99
    eHh7e3l4fX3//Xt9/33///3///v6+Pb7/fv9//99/317e3t9/319/3l0eHn//3t9ff/9+Pj///r0
    9vb2+/99/319/Xl2/319///9//99e//9fX19ffv/ffv//fv69vj6+vv/ff99fX12dnh5fXt9+//9
    +33//f//eXh7+/39+v/9+vr6+/v9ff99//r///v9/fr7+/v/e3h5e3h2eHh5/f17//v///97//j6
           ...
    

    O seguinte é um exemplo de saída para os comandos trace para o local de recepção (local 2) ao enviar uma mensagem da extensão 3001 do local 3 para situar 2 a extensão 2xxyyy2002.

    cue-cme3725# 
    trace networking smtp all
    cue-cme3725# 
    trace networking vpim all
    cue-cme3725# 
    show trace buffer tail
    Press <CTRL-C> to exit...
    9301 11/12 14:24:02.058 netw smtp 5 221 closing channel
    3384 11/12 14:26:10.899 netw smtp 2
    3384 11/12 14:26:10.902 netw smtp 3 socket hostName: a.3.229.128, hostAddress: a.3.229.128
    3384 11/12 14:26:10.903 netw smtp 3 hostname: a.3.229.128 found in good address cache
    3384 11/12 14:26:10.915 netw smtp 1
    9312 11/12 14:26:10.920 netw smtp 5 Initial connection message
    9312 11/12 14:26:10.926 netw smtp 6 UNKNOWN: EHLO ch3.cue.cisco.com
    9312 11/12 14:26:10.926 netw smtp 5 250-ch2.cue.cisco.com
    9312 11/12 14:26:11.431 netw smtp 6 EHLO : MAIL FROM: <3001@ch3.cue.cisco.com>
    9312 11/12 14:26:11.437 netw smtp 5 250 ok
    9312 11/12 14:26:11.446 netw smtp 6 MAIL FROM:: RCPT TO: <2xxyyy2002@ch2.cue.cisco.com>
    9312 11/12 14:26:11.447 netw smtp 5 250 ok
    9312 11/12 14:26:11.452 netw smtp 6 RCPT TO:: DATA
    9312 11/12 14:26:11.453 netw smtp 5 354 Start data
    9312 11/12 14:26:11.513 netw vpim 4 VPIM: To: <2xxyyy2002@ch2.cue.cisco.com>
    9312 11/12 14:26:11.516 netw vpim 4 VPIM: From: User One<3001@ch3.cue.cisco.com>
    9312 11/12 14:26:11.520 netw vpim 4 VPIM: Date: Tue, 26 Oct 2004 16:00:54 -0700 (PDT)
    9312 11/12 14:26:11.524 netw vpim 4 VPIM: MIME-Version: 1.0 (Voice 2.0)
    9312 11/12 14:26:11.527 netw vpim 4 VPIM: Content-Type: Multipart/Voice-Message; Version=2.0;Boundary="==VpimMsg==1098831655752"
    9312 11/12 14:26:11.531 netw vpim 4 VPIM: Content-Transfer-Encoding: 7bit
    9312 11/12 14:26:11.534 netw vpim 4 VPIM: Message-ID: <1098831654914_0@ch3.cue.cisco.com>
    9312 11/12 14:26:11.537 netw vpim 4 VPIM: 
    9312 11/12 14:26:11.540 netw vpim 4 VPIM: --==VpimMsg==1098831655752
    9312 11/12 14:26:11.552 netw vpim 1 Message
    9312 11/12 14:26:11.558 netw vpim 4 VPIM: Content-Type: text/directory; charset=us-ascii; profile=vCard
    9312 11/12 14:26:11.561 netw vpim 4 vCard: Content-Transfer-Encoding: 7bit
    9312 11/12 14:26:11.564 netw vpim 4 vCard: Content-Disposition: attachment; filename="User One.vcf"
    9312 11/12 14:26:11.568 netw vpim 4 vCard: 
    9312 11/12 14:26:11.571 netw vpim 4 vCard: BEGIN:vCard
    9312 11/12 14:26:11.574 netw vpim 4 vCard: FN:User One
    9312 11/12 14:26:11.577 netw vpim 4 vCard: EMAIL;TYPE=INTERNET;TYPE=VPIM:3001@ch3.cue.cisco.com
    9312 11/12 14:26:11.580 netw vpim 4 vCard: TEL:3001
    9312 11/12 14:26:11.583 netw vpim 4 vCard: VERSION: 3.0
    9312 11/12 14:26:11.586 netw vpim 4 vCard: END:vCard
    9312 11/12 14:26:11.589 netw vpim 4 vCard: 
    9312 11/12 14:26:11.612 netw vpim 4 vCard: --==VpimMsg==1098831655752
    9312 11/12 14:26:11.618 netw vpim 4 VPIM: Content-Type: Audio/x-wav
    9312 11/12 14:26:11.622 netw vpim 4 VPIM: Content-Transfer-Encoding: Base64
    9312 11/12 14:26:11.625 netw vpim 4 VPIM: Content-Disposition: inline; voice=Originator-Spoken-Name
    9312 11/12 14:26:11.633 netw vpim 5 34010
    9312 11/12 14:26:11.962 netw vpim 4 VPIM audio: UklGRjI3AABXQVZFZm10IBIAAAAHAAEAQB8AAEAfAAABAAgAAABmYWN0BAAAAAA3AABkYXRhADcA
    9312 11/12 14:26:11.963 netw vpim 4 VPIM audio: APT6/fr6+/19eXZ4e3l4eXt9/fv9fX37/f/9/f/7/X17eXt5eH37/f34+vv7+Pv/+/v7/339//99
    9312 11/12 14:26:11.965 netw vpim 4 VPIM audio: eHh7e3l4fX3//Xt9/33///3///v6+Pb7/fv9//99/317e3t9/319/3l0eHn//3t9ff/9+Pj///r0
    9312 11/12 14:26:11.967 netw vpim 4 VPIM audio: 9vb2+/99/319/Xl2/319///9//99e//9fX19ffv/ffv//fv69vj6+vv/ff99fX12dnh5fXt9+//9
    9312 11/12 14:26:11.968 netw vpim 4 VPIM audio: +33//f//eXh7+/39+v/9+vr6+/v9ff99//r///v9/fr7+/v/e3h5e3h2eHh5/f17//v///97//j6
    ...
    

    Informações Relacionadas


    Document ID: 65318