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Better Communications, Better Service

See how we can help you improve responsiveness and enhance service. (3:14 min)

Better Communications, Better Service

Better Communications, Better Service

See how we can help you improve responsiveness and enhance service. (3:14 min)

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How Can Cisco Help? How Does It Work? What Do I Need? Get Started

How Does It Work?

Cisco Small Business Solutions let you connect your customers more closely to your business.

You can deliver the information they need, regardless of when or how they contact you. And your workforce can easily collaborate to meet customer needs.

The technologies that make this possible include:

  • A secure Cisco network foundation, combining voice and data on one network.
  • Wireless connectivity and wireless business phones, added to your network, which enable employees to work from the sales floor, the office, or even the warehouse with their desk phone close at hand.
  • CallConnector software which links your customer relationship management database to the phone system on your data network, enhancing the functionality of both. Anyone can instantly call a customer by double-clicking his or her phone number in the shared company database. And see important information when customers call, via instant computer screen pop-ups.

Contact your Cisco partner for further details about this solution—or find one with validated credentials in your area. You can also connect with a service provider who can host and manage your solution.

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