Services for Small Business

Peace of Mind for Your Business

Learn how Small Business Support Service can help protect your network investment (1:51 min)

Peace of Mind for Your Business

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Services Service Provider

Focus on Your Business, Not the Network, with Cisco Services

Cisco Services help organizations increase network availability to improve employee productivity and customer experiences. CRN Magazine recently rated Cisco the "Channel Champion" in SMB Networking two years in a row, including the highest rating for support satisfaction.

Cisco Small Business Support Service

The Small Business Support Service is a device-level service agreement that expands and enhances the technical support exclusively for Cisco Small Business Products. These industry-leading products include a minimum of one year hardware warranty plus one year of phone technical support during local business hours. To find the specific warranty for your product, visit the Cisco Warranty Finder.

Buying the service extends phone support to three years; adds next-business-day, advance product replacement; and expands Cisco phone support from eight hours, five days a week to 24-hours, seven days a week.

The Small Business Support Service includes:

  • Three-year "peace-of-mind" support for Cisco Small Business products
  • Unlimited telephone and online chat support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
  • Next-business-day hardware replacement
  • Major and minor software releases
  • Open service requests online

See available Small Business Service options for your country.

Work with your Cisco partner and be sure to include the Cisco Small Business Service with your best-in- class solution, or search for a Cisco partner specialized in small business solutions.

How to Buy

Purchase through a Cisco partner:

  1. Already have a partner?
    Contact your Cisco Partner
  2. Don't have a partner?
    Find a partner in your area

Resources

Learn how this service can help your business save money and improve efficiency.


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