Resource Center

Construction

• Leading Kitchen Designer Helps Customers Build Their Dreams (PDF - 262 KB)

  One of the largest independent kitchen and bath companies in the United States uses its Cisco network to respond faster to customers and improve sales and design.

• Assembling an Agile Construction Company (PDF - 235 KB)

  See how the Cisco Smart Business Communications System helped this innovative construction firm strengthen communication between staff and customers and save up to US$2000 per job site.

Education

• School Connects Staff, Classrooms, and Students with Unified Communications (PDF - 273 KB)

  St. Saviour's School achieves curriculum and proficiency goals by improving communications and learning opportunities on campus.

• Cultural Institution Transforms its business (PDF - 101 KB)

  Unified communications helps Zayed House for Islamic Culture reduce costs and work more efficiently.

• High School Scores Gets High Marks for Advancing Communication Between Faculty and Parents (PDF - 240 KB)

  Assumption High School depends on Cisco Unified Communications to enhance positive interactions between its staff and parents.

Financial Services

• Financial Firm Makes Wise Money Move with New Phone System (PDF - 138 KB)

  Summit Financial Management saves money and adds professional features with unified communications.

• Insurance Company Takes Customers' Security Personally

  In this installment of the Cisco Innovators Podcast series, learn how SBLI USA Life Insurance has made securing customer data its number-one priority, contributing to 97% customer satisfaction rating.

  Download (MP3 - 2.3 MB) | Listen (4:48 mins)

Government

• Community Gateway Delivers Responsive, Efficient Tenant Services

  UK-based Community Gateway Association provides high-quality homes for people in need. See how this nonprofit organization uses Cisco Unified Communications to give its staff instant access to valuable information, help them enjoy a better work-life balance, and respond quickly to tenant needs.

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• Business Services Provider Improves Information Management (PDF - 220 KB)

  Opera Labori provides better customer service and cuts costs by integrating its communications into a single, converged system from Cisco.

• Market Management Goes Online (PDF - 200 KB)

  Cisco networking and unified communications help Serbian city-owned JKP Trznica reduce costs and increase efficiency.

Healthcare

• Dental Office Builds More Secure, Patient-Friendly Practice (PDF - 207 KB)

  An all-in-one video surveillance solution helps Skye Dental enhance office security and deliver a superior patient experience.

• Optometry Clinic Improves Efficiency with Converged Network

  Coldwater Vision Center improves productivity and simplifies administration with a converged voice and data network from Critical Edge Tech.

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  | Read the written case study (PDF - 141 KB)

• Medical Office Increases Productivity with Unified Communications System

  See how unified communications helps this small practice run more efficiently by enabling staff to spend less time handling phone calls and managing messages.

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  | Read the written case study (PDF - 834 KB)

• Optical Retailer Focuses on Superior Service (PDF - 166 KB)

  A secure, all-in-one Cisco storage solution lets Pearle Vision Charlotte streamline operations and safeguard sensitive client records.

• Improved Service at Reduced Cost (PDF - 390 KB)

  Serbian dental supplies company provides better call service with Cisco Unified Communications.

• Nurse Next Door

  See how technology helps a Vancouver company deliver personalized home healthcare.

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• Phone System Enhances Patient Care and Staff Productivity (PDF - 189 KB)

  Learn how Sheffield Pediatrics relies on Cisco Unified Communications to maintain contact, prioritize cases, and optimize staff efficiency.

Hospitality

• Zamen Restaurants Improves Service and Efficiency (PDF - 656 KB)

  The Cisco Smart Business Communications System is helping this Dutch restaurant group to improve customer service and efficiency.

• Australian Beach Resort Visitors Surf the Net (PDF - 175 KB)

  Mullaloo Beach Suites delivers secure, reliable guest communications while saving money.

Legal

• Connecticut Law Firm Uses Unified Communications to Improve Interoffice Connectivity (PDF - 193 KB)

  Learn how this growing estate planning practice is using Cisco technology to lower long-distance charges and other costs, improve connectivity for remote offices, and deliver enhanced services to its clients.

Manufacturing

• Medical Manufacturer Delivers Round-the-Clock Customer Service (PDF - 170 KB)

  BBC Biochemical depends on its Cisco network to deliver immediate service to healthcare clients, 24 hours a day.

• Manufacturer Moves Ideas Instead of People

  See how Biesse America uses unified communications to reduce travel costs, get answers faster, and gain a competitive advantage.

  Watch Video | Read the written case study (PDF - 172 KB)

• Premium Drinks Company Invests in the Future (PDF - 126 KB)

  IP telephony offers a good return on investment by helping Bacardi-Martini improve productivity in Hungary.

Retail

• Making a Green Car-Wash Company Even More Efficient

  Brown Bear Car Wash relies on its network to securely connect employees to headquarters and deliver more efficient service.

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  | Read the written case study (PDF - 121 KB)

• Auto Repair Shop Automates for Growth (PDF - 289 KB)

  Sun City Auto Service integrates voice communication with its Mitchell 1 application to improve service and increase efficiency.

• Geek Terminal Serves up Smart Business Communications System to Professionals on the Move

  Good coffee, great connectivity: As the ultimate business lounge for mobile professionals, Geek Terminal combines cafe culture and culinary delights with a complete communications experience, thanks to the Cisco Smart Business Communications System.

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  | Read the written case study (PDF - 954 KB)

• Making a Green Car-Wash Company Even More Efficient (PDF - 121 KB)

  Brown Bear Car Wash relies on its network to securely connect employees to headquarters and deliver more efficient service.

• Seafood Retailer Nets Big Returns by Drawing Close to Customers (PDF - 174 KB)

  Aqua Star delivers superior customer experiences across its offices by implementing Cisco networking technologies.

• Retail Entrepreneurs Create Work-Life Balance (PDF - 445 KB)

  Using a Cisco network helps this small retail business to offer better home-work balance for employees while accelerating sales and earnings.

Sports and Entertainment

• Interactive IP Phones Help the AirHogs Increase Employee Productivity and Entertain Fans

  The 15 full-time employees at AirHogs, a minor league baseball team in Grand Prairie, Texas, are more productive thanks to Cisco Unified Communications solutions for small businesses. Applications on Cisco Unified IP Phones help staff work from anywhere and enable fans to order food and connect with players. It all adds up to a better fan experience.

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  | Read the written case study (PDF - 138 KB)

• Making Business Magic

  See how Cisco products help Magic Johnson make a slam-dunk success of his small business.

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• Transforming the Business of Entertainment

  Director Michael Bay depends on Cisco Small Business Solutions to develop blockbuster movies.

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• Managed Solution Reduces Costs for Canadian Film Distributor

  FlexITy's Managed Services solution delivers servers, storage equipment, switches, and IP phones to help Alliance Films minimize its operational expenses.

  Read the English written case study in English (PDF - 184 KB) - French (PDF - 148 KB)

Other

• Lighting Design Firm Supports Collaboration, Responsiveness (PDF - 651 KB)

  Learn how this business improved teamwork and customer service using Cisco Smart Business Communications.

• Video Content Company Wins Cisco Canada Extreme Business Makeover

  Digital Rapids, based in Markham, Ontario, will receive a complete Cisco Unified Communications System, which will help it be more responsive to customers.

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• Food Service Company Wins Cisco Canada Extreme Business Makeover

  Retail Ready Foods, based in Mississauga, Ontario, will receive a complete Cisco Unified Communications System, which can keep up with its aggressive growth plans.

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• Real Estate Firm Differentiates Its Services (PDF - 81 KB)

  Cisco Unified Communications improves flexibility and efficiency for Dheeraj & East Coast in Dubai.

• Data Mining and Analysis Firm Connects Offices Across United States (PDF - 143 KB)

  Graphet uses Cisco Unified Communications to improve teamwork and customer service.

• Building a Responsive Support Community for Diabetes Patients (PDF - 220 KB)

  The Diabetes Society depends on a Cisco Unified Communications solution to provide more responsive service to clients and help employees be more productive.

• New Phone System Helps Horse Farm Operate More Efficiently (PDF - 230 KB)

  Badifarm never misses customer calls and drastically reduces telephony costs with Cisco phone system.

• Intelligent Building Redefines "Smart" (PDF - 381 KB)

  Belgrade's B2's service-oriented building architecture is reducing cost and carbon waste enriching lives.

• Delivering Business-Class Communication to Small Companies

  Cisco Small Business Solutions enable NorthPoint Executive Suites to provide reliable data services—including secure email, Internet connectivity, and wireless—to its 70 clients.

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  | Read the written case study (PDF - 156 KB)

• Eco-Friendly Materials Importer Uses Technology to Grow

  See how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.

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• Workforce Meets "Virtually" Every Customer Need

  Learn how this small technical consulting company keeps staff connected and delivers responsive customer service with Cisco Unified Communications.

• Cisco Partner Helps Growing Employment Firm Stay Connected (PDF - 499 KB)

  CPI employs a Cisco network to help Human Potential Consulting improve productivity and stay connected with remote contractors.

• Networking Organization Reaches Wider Audience with Webcasts (PDF - 119 KB)

  The Women's Executive Network uses a web collaboration service to deliver professional development events to members across Canada.

• Software Developer Improves Communications, Productivity

  Global Vision and ESI Technologies use unified communications to improve employee productivity and enhance customer service.

  Watch Video (3:12 min) | Read the written case study in English (PDF - 179 KB) - French (PDF - 183 KB)

• Fish Farm Upgrades Communications to Provide Critical Information

  Cisco Unified Communications system proves to be a prize catch for Cooke Aquaculture.

  Watch Video (3:45 min) | Read the written case study in English (PDF - 175 KB) - French (PDF - 178 KB)

• Smart Technology Equals Productivity

  At this network services company, implementing Cisco Unified Communications and Cisco security solutions has translated into reduced expenses, quicker decision making, and a reduced carbon footprint. Listen to this five-minute podcast, an installment of the Cisco Innovators series, to learn more.

  Download (MP3 - 2.2 MB) | Listen (4:52 mins)

• Better Service Delivers an 18% Profit Boost

  Listen to this five-minute podcast to learn how this marketing firm uses Cisco Unified Communications and virtual private networking to foster collaboration, provide better customer service, and increase profitability.

  Download (MP3 - 2.3 MB) | Listen (5:00 mins)