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Cisco Unity Express

Never Leave Customers on Hold Again

Set up a communications system that keeps everyone connected.

Overview Features Models Resources Get Started

Cisco Unity Express: Models

Common Features

  • Ability to view, sort, search, and play back voice messages using the display of a Cisco Unified IP Phone or your e-mail client.
Models & Key Benefits Number of Employees
Cisco Unity Express Cisco Unity Express
  • Extensive real-time and historical reports on number of calls, voicemails, and rejected calls
  • Localized prompts available in 10 languages, including: English, French, German, Italian, Danish, Spanish, Portuguese, Japanese, Korean, and Mandarin Chinese
  • Up to 300 hours of voicemail storage
  • Fax integration
  • Call recording capability
  • Ability to broadcast recordings to a distribution list
  • Automatic message forwarding to different parties in case messages aren't retrieved
 12 - 250
Cisco Unity Connection Cisco Unity Connection
  • Extensive use of voice commands to place calls and process messages (English only)
  • Ability to set up rules to route calls by caller, time of day, or calendar status (based on Microsoft Exchange integration)
  • Customized options for message notification and personal greetings
  • Ability to record up to five personal greetings (alternate, busy, internal, off-hours, or standard)
  • Ability to change the order in which messages are presented
 50 - 250+

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