Cisco Unified CallConnectors

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Getting more information sooner makes for happier customers.

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Cisco Unified CallConnectors: Features

Cisco Unified CallConnectors offer a range of features including the ability to:

  • Use a PC or phone to place or receive calls
  • See customer's recent activity, follow-up tasks, reports of previous calls, and service agreements in just a few clicks
  • See colleagues' availability
  • Click on phone numbers from Outlook to make calls
  • Automatically capture information, call duration, and tracking information
  • Offer remote workers the same integration and access
  • Integrate with Microsoft Windows
  • Support 20 languages

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