Cisco Smart Business Communications System (SBCS)

Brochures

• Cisco Smart Business Communications System Feature Reference Guide (PDF - 1 MB)

• Smart Business Communications System Phone Brochure (PDF - 600 KB)

• Smart Business Communications System Brochure (PDF - 300 KB)

Case Studies

• Smart Business Communications System Customer Success Stories

• Sleep Center Saves Money and Improves Patient Care with Cisco Smart Business Communications (PDF - 200 KB)

  UC 500 helps save money while increasing features

• Worldmedia Builds More Collaborative Business (PDF - 294 KB)

  Worldmedia improves its customer service and boosts business agility, while cutting costs by 50 percent.

• Growing Law Firm Connects to Courts and Clients with Cisco (PDF - 570 KB)

• Europlasma depends on Cisco SBCS to save money and build a more collaborative, secure company (PDF - 173 KB)

  Watch Video (2:40 min)

• Zamen Restaurants Improves Service and Efficiency (PDF - 656 KB)

• Sun City Auto Repair Improves Operations by Integrating Cisco SBCS and Mitchell 1 Application (PDF - 289 KB)

• Graphet Data Mining and Analysis Connects US Offices With Cisco SBCS (PDF - 140 KB)

• Optometry Clinic Improves Efficiency with Converged Network (PDF - 140 KB)

• Australian Beach Resort Visitors Surf the Net (PDF - 175 KB)

• New Communications System Improves Operations for Pro Baseball Team (PDF - 140 KB)

• Building a Responsive Support Community for Diabetes Patients (PDF - 220 KB)

White Papers

• The Business Value of Unified Communications (PDF - 140 KB)

Multimedia

• Cisco SPA504 IP Phone Tutorial

• Cisco SPA525 IP Phone Tutorial

• Smart Business Communications System Flash Demo (Flash)

• Cisco Unified Communications 560 Video Data Sheet

• Cisco Unified Communications 540 Video Data Sheet

Overview

• Cisco Unified Communications Platforms for Small Business Feature Description Guide

• Cisco Smart Business Communications Solution Overview

Technical Documentation

Cisco Configuration Assistant (CCA)

• Maintain and Operate Guide (Administration, maintenance, and troubleshooting information)

• Release Notes (Bug fixes and known problems)

Cisco Small Business Office Manager

• Install and Upgrade Guides (Installation Notes for Cisco Office Manager)

Cisco Small Business IP Phones

• Install and Upgrade Guides (Quick Start Guides for SPA IP Phones and Wireless-G IP Phones)

• Maintain and Operate Guide (Provisioning, administration, and maintenance information)

• End-User Guides (Installation and configuration information)

• Release Notes (Bug fixes and known problems)

Additional Documentation

• Cisco Unified Communications 500

Support

• Small Business Support Community

• Cisco Unified Communications 500 Series Configuration Support Policy (PDF - 163 KB)

  This document details the Cisco Unified Communications 500 Series Configuration Support Policy

Guides

• SBCS 2.0 Voice Over Wireless Deployment Guide