Combined voice, data, video, and security—this all-in-one system has it all.
Cisco Smart Business Communications System (SBCS): Components
The Cisco Smart Business Communications System (SBCS) is composed of several components that work together to deliver a comprehensive solution.
|Components & Key Benefits|
|Cisco Unified Communications 500 Series for Small Business
Cost-effective and reliable voice, data, and wireless communications just right for your business.
|Cisco 500 Series Secure Routers
Advanced security, Internet access, VPN connectivity, and optional wireless networking combined in a single, easy-to-use device.
|Cisco AP500 Series Wireless Access Points
Delivering secure wireless access for employees and visitors, it includes clustering technology for easy configuration of multiple units on a network.
|Cisco SPA300 Series IP Phones
Affordable, reliable and easy-to-use, Cisco SPA300 Series IP Phones are ideal for small businesses and home offices. You can use Cisco SPA300 Series IP Phones to connect directly to an Internet phone service provider, an IP PBX system, or a large-scale IP Centrex deployment.
|Cisco SPA500 Series IP Phones
A robust portfolio of small business phones, this series provides a rich user experience with wideband audio, XML applications, and intuitive menu options. Use Cisco SPA 500 Series phones with the Smart Business Communications System or Session Initiation Protocol (SIP)-based open source or hosted IP telephony solutions.
|Cisco Unified IP Phones 6900 and 7900 Series
Cisco Unified IP Phones are designed to work transparently with Cisco call processing platforms; ideal for customers who need a rich user experience or want to deliver business applications to the phone.
|Cisco Configuration Assistant
Easy to use tool for configuration, deployment, and ongoing network management support for the Cisco Smart Business Communications System.
|Cisco Office Manager
With this no-cost desktop application, the small business office administrator can independently perform routine operational tasks for the Cisco Smart Business Communications System.
|Cisco Smart Productivity Applications (PDF - 112 KB)
SBCS bolsters productivity with Integrated Smart Applications that are included with Cisco Unified Communications 500 Series platform.
Live Record and Live Reply enable voicemail subscribers to record live conversations and store the recording as a message in their mailbox and reply to other user's messages.
VoiceView Express allows easier and faster handling of voice messages through the IP phone screen.
Email Integration gives subscribers an integrated view of their email and voicemail messages from a single IMAP email client.
Video Telephony provides video telephony functionality to Cisco Unified IP Phones 7900 Series and the Cisco IP Communicator softphone application.
Cisco Single Number Reach provides follow-me capabilities for Cisco Unified IP Phone users.
|Cisco Smart CallConnector
Cisco Smart CallConnector suite delivers productivity improvements by providing quick and easy access to unified communications from their desktop PC.
Smart CallConnector Operator, a console for displaying incoming call queues, searchable directories, and telephone status for main answering positions.
Free Smart CallConnector Toolbar for click-to-dial and screen pop ups.
Smart CallConnector Server and Advanced Client for presence, visual voicemail and call control, instant messaging with federation, and integration with Microsoft Outlook.
Cisco Smart CallConnector works with the Cisco Unified Communications 540 and 560.
Third Party Applications
ISI Infortel Select Call Accounting Application (PDF - 1.0 MB)
N-central Network and System Management Application (PDF - 2.0 MB)
Level Platforms Managed Workplace Monitoring and Alerts (PDF - 1.6 MB)
SolarWinds ipMonitor25 Network Monitoring (PDF - 1.3 MB)
Allscripts Digital Physician's Office (PDF - 1.3 MB)
Telrex CallRex Call Recording (PDF - 1.2 MB)
Veramark VeraSMART Call Accounting Software (PDF - 1.0 MB)
Cisco Connected Auto Repair Solution for Mitchell1 (PDF - 2.0 MB)
Vertafore - Cisco Connected Insurance Solutions for AMS360 (PDF - 2.2 MB)