Cisco Unified Communications System for IP Telephony Release 8.6(1)

Component Resources Documentation
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Depending on your Unified Communications solution type, choose one of the following sets of component resources documentation:

•Component Resources Documentation for Contact Center

•Component Resources Documentation for IP Telephony

Component Resources Documentation for Contact Center

Table 5 provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.

For documentation on specific tasks, see Component Installation and Configuration Guides Opens new window on the Implement tab. For documentation on all other Cisco products, go to http://www.cisco.com/cisco/web/psa/default.html?mode=prod Opens new window

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Table 4 Component Resources Documentation

Category
Component
Documentation URLs

Call Control

Cisco Unified Communications Manager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Opens new window

Cisco Unified SIP Proxy

http://www.cisco.com/en/US/products/ps10475/tsd_products_support_series_home.html Opens new window

Contact Center

Cisco Unified Intelligent Contact Management Enterprise

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/tsd_products_support_series_home.html Opens new window

Cisco Unified Contact Center Enterprise

http://www.cisco.com/en/US/products/sw/custcosw/ps1844/tsd_products_support_series_home.html Opens new window

Cisco Unified ICME Support Tools

http://www.cisco.com/en/US/products/ps5905/tsd_products_support_series_home.html Opens new window

Cisco Unified IP IVR

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html Opens new window

Cisco Unified Customer Voice Portal

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/tsd_products_support_series_home.html Opens new window

Computer Telephony Integration Object Server (CTI OS) and Agent Desktop

http://www.cisco.com/en/US/products/sw/custcosw/ps14/tsd_products_support_series_home.html Opens new window

Cisco Agent Desktop (CAD) Server and Agent Desktop

http://www.cisco.com/en/US/products/sw/custcosw/ps427/tsd_products_support_series_home.html Opens new window

Cisco Unified Intelligence Center

http://www.cisco.com/en/US/products/ps9755/tsd_products_support_series_home.html Opens new window

Cisco Unified Contact Center Express

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html Opens new window

Cisco Finesse

http://www.cisco.com/en/US/products/ps11324/tsd_products_support_series_home.html Opens new window

Cisco MediaSense

http://www.cisco.com/en/US/products/ps11389/tsd_products_support_series_home.html Opens new window

Applications

Cisco Unified Presence

http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html Opens new window

Endpoints and Clients

Cisco Unified IP Phone 6900 Series

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 7900 Series

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 8900 Series

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 9900 Series

http://www.cisco.com/en/US/products/ps10453/tsd_products_support_series_home.html Opens new window

Cisco IP Communicator

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html Opens new window

Cisco Unified Personal Communicator

http://www.cisco.com/en/US/products/ps6844/tsd_products_support_series_home.html Opens new window

Cisco Unified Video Advantage

http://www.cisco.com/en/US/products/sw/voicesw/ps5662/tsd_products_support_series_home.html Opens new window

Cisco UC Integration™ for Lync (formerly Microsoft Office Communicator)

http://www.cisco.com/en/US/products/ps10317/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications for RTX

http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.html

Wireless

Cisco Aironet Access Point 1240AG

http://www.cisco.com/en/US/products/ps6521/tsd_products_support_series_home.html Opens new window

Security

Cisco ASA 5500 Series Adaptive Security Appliances (ASA 5520, ASA 5540, ASA 5580)

http://www.cisco.com/en/US/products/ps6120/tsd_products_support_series_home.html Opens new window

Cisco ASA Advanced Inspection and Prevention Security Services Module (AIP-SSM)

http://www.cisco.com/en/US/products/ps9774/prod_module_series_home.html Opens new window

Cisco Security Agent

http://www.cisco.com/en/US/products/sw/secursw/ps5057/tsd_products_support_eol_series_home.html Opens new window

Network Management

Cisco Unified Operations Manager

http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html Opens new window

Communications Infrastructure

Cisco IOS Software Release 15.1

http://www.cisco.com/en/US/products/ps10592/tsd_products_support_series_home.html Opens new window

Cisco 3800 Series Integrated Services Routers (Unified CVP VXML, voice/data, H.323, SIP, and MGCP gateways)

http://www.cisco.com/en/US/products/ps5855/tsd_products_support_series_home.html Opens new window

Cisco AS5400XM (Unified CVP VXML voice, H.323, and PSTN gateways)

http://www.cisco.com/en/US/products/hw/univgate/ps505/tsd_products_support_series_home.html Opens new window

Cisco Unified Border Element

http://www.cisco.com/en/US/products/sw/voicesw/ps5640/tsd_products_support_series_home.html Opens new window

Cisco VGD 1T3 Voice Gateway

http://www.cisco.com/en/US/products/ps9890/tsd_products_support_series_home.html Opens new window

RSVP Agent (on 38xx platforms)

http://www.cisco.com/en/US/products/ps6832/index.html Opens new window

Cisco 7206VXR (core/WAN router)

http://www.cisco.com/en/US/products/hw/routers/ps341/tsd_products_support_series_home.html Opens new window

Cisco 881 Integrated Services Router

http://www.cisco.com/en/US/products/hw/routers/ps380/tsd_products_support_series_home.html Opens new window

Cisco Catalyst 3750 Series Switches

http://www.cisco.com/en/US/products/hw/switches/ps5023/tsd_products_support_series_home.html Opens new window

Cisco Catalyst 6500 Series Switches

http://www.cisco.com/en/US/products/hw/switches/ps708/tsd_products_support_series_home.html Opens new window

Unified Computing

Cisco Unified Computing System

http://www.cisco.com/en/US/products/ps10477/tsd_products_support_series_home.html Opens new window

Cisco UCS B-Series Blade Servers

http://www.cisco.com/en/US/products/ps10280/tsd_products_support_series_home.html Opens new window

Cisco UCS C-Series Rack-Mount Servers

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html Opens new window


Component Resources Documentation for IP Telephony

Table 8-5 provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.

For documentation on specific tasks, see Component Installation and Configuration Opens new window on the Implement tab. For documentation on all other Cisco products, go to http://www.cisco.com/cisco/web/psa/default.html?mode=prod Opens new window.

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Table 5 Component Resources Documentation

Category
Component
Documentation URL

Call Control

Cisco Unified Communications Manager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications Manager Business Edition 3000

http://www.cisco.com/en/US/products/ps11370/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications Manager Business Edition 5000

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications Manager Business Edition 6000

http://www.cisco.com/en/US/products/ps11369/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications Session Management Edition

http://www.cisco.com/en/US/products/ps10661/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications Manager Express

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html Opens new window

Cisco Unified Survivable Remote Site Telephony (SRST)

http://www.cisco.com/en/US/products/sw/voicesw/ps2169/tsd_products_support_series_home.html Opens new window

Cisco Intercompany Media Engine

http://www.cisco.com/en/US/products/ps10669/tsd_products_support_series_home.html Opens new window

Contact Center

Cisco Unified Contact Center Express

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html Opens new window

Applications

Cisco Unified Presence

http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html Opens new window

Cisco Emergency Responder

http://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html Opens new window

Cisco Unified Application Environment

http://www.cisco.com/en/US/products/ps7058/tsd_products_support_series_home.html Opens new window

Cisco Unified PhoneProxy

http://www.cisco.com/en/US/products/ps7057/tsd_products_support_series_home.html Opens new window

Cisco Unified Attendant Consoles

http://www.cisco.com/en/US/products/ps7282/tsd_products_support_series_home.html

Cisco Unified SIP Proxy Software

http://www.cisco.com/en/US/products/ps10475/tsd_products_support_series_home.html

Conferencing

Cisco Unified MeetingPlace

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html Opens new window

Cisco Unified Videoconferencing 3500 Series Products

http://www.cisco.com/en/US/products/hw/video/ps1870/tsd_products_support_series_home.html Opens new window

Telepresence

Cisco TelePresence Endpoints

http://www.cisco.com/en/US/products/ps7060/products.html

Cisco TelePresence Infrastructure

http://www.cisco.com/en/US/products/ps7060/products.html#N618533

Voice Mail and Unified Messaging

Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html Opens new window

Cisco Unity Express

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html Opens new window

Cisco Unified Messaging Gateway

http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html Opens new window

Cisco Unified Survivable Remote Site Voicemail

http://www.cisco.com/en/US/products/ps10769/tsd_products_support_series_home.html Opens new window

Endpoints and Clients

Cisco Unified SIP Phone 3900 Series

http://www.cisco.com/en/US/products/ps7193/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 6900 Series

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 7900 Series

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 8900 Series

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html Opens new window

Cisco Unified IP Phone 9900 Series

http://www.cisco.com/en/US/products/ps10453/tsd_products_support_series_home.html Opens new window

Cisco Virtualization Experience Clients

http://www.cisco.com/en/US/products/ps11295/Products_Sub_Category_Home.html Opens new window

Cisco Cius

http://www.cisco.com/en/US/products/ps11156/prod_literature.html Opens new window

Cisco IP Communicator

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/tsd_products_support_series_home.html Opens new window

Cisco Unified Personal Communicator

http://www.cisco.com/en/US/products/ps6844/tsd_products_support_series_home.html Opens new window

Cisco UC Integration™ for Microsoft Lync

http://www.cisco.com/en/US/products/ps10317/tsd_products_support_series_home.html Opens new window

Cisco Unified Communications for RTX

http://www.cisco.com/en/US/products/ps11241/tsd_products_support_series_home.html Opens new window

Wireless and Mobility

Cisco Aironet 1140, 3500 Series Access Points

http://www.cisco.com/en/US/products/hw/wireless/index.html Opens new window

Cisco 4400 Series Wireless LAN Controllers

http://www.cisco.com/en/US/products/ps6366/tsd_products_support_series_home.html Opens new window

Cisco Unified Mobility Advantage

http://www.cisco.com/en/US/products/ps7270/tsd_products_support_series_home.html Opens new window

Cisco Unified Mobile Communicator

http://www.cisco.com/en/US/products/ps7271/tsd_products_support_series_home.html Opens new window

Security

Cisco ASA 5500 Series Adaptive Security Appliances (ASA 5520, ASA 5540, ASA 5580)

http://www.cisco.com/en/US/products/ps6120/tsd_products_support_series_home.html Opens new window

Cisco ASA Advanced Inspection and Prevention Security Services Module (AIP-SSM)

http://www.cisco.com/en/US/products/ps9774/prod_module_series_home.html Opens new window

Cisco Security Agent

http://www.cisco.com/en/US/products/sw/secursw/ps5057/tsd_products_support_eol_series_home.html Opens new window

Cisco Enterprise Policy Manager

http://www.cisco.com/en/US/products/ps9529/tsd_products_support_series_home.html Opens new window

Network Management

Cisco Unified Operations Manager

http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html Opens new window

Cisco Unified Service Monitor

http://www.cisco.com/en/US/products/ps6536/tsd_products_support_series_home.html Opens new window

Cisco Unified Service Statistics Manager

http://www.cisco.com/en/US/products/ps7285/tsd_products_support_series_home.html Opens new window

Cisco Unified Provisioning Manager

http://www.cisco.com/en/US/products/ps7125/tsd_products_support_series_home.html Opens new window

Communications Infrastructure

Cisco IOS Software Release 15.1

http://www.cisco.com/en/US/products/ps10592/tsd_products_support_series_home.html Opens new window

Cisco 870, 881 Integrated Services Routers

http://www.cisco.com/en/US/products/hw/routers/ps380/tsd_products_support_series_home.html Opens new window

Cisco 1861 Integrated Services Router

http://www.cisco.com/en/US/products/ps5853/tsd_products_support_series_home.html Opens new window

Cisco 2800 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps5854/tsd_products_support_series_home.html Opens new window

Cisco 2900 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps10537/tsd_products_support_series_home.html Opens new window

Cisco 3800 Series Integrated Services Routers

http://www.cisco.com/en/US/products/ps5855/tsd_products_support_series_home.html Opens new window

Cisco 3900 Integrated Services Routers

http://www.cisco.com/en/US/products/ps10536/tsd_products_support_series_home.html Opens new window

Cisco Unified Border Element

http://www.cisco.com/en/US/products/sw/voicesw/ps5640/tsd_products_support_series_home.html Opens new window

Cisco VGD 1T3 Voice Gateway

http://www.cisco.com/en/US/products/ps9890/tsd_products_support_series_home.html Opens new window

Cisco VG30D Voice Gateway

http://www.cisco.com/en/US/products/ps10601/products_data_sheets_list.html Opens new window

Cisco Catalyst 3750 Series Data Center Switches

http://www.cisco.com/en/US/products/hw/switches/ps5023/tsd_products_support_series_home.html Opens new window

Cisco Catalyst 4500 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps4324/tsd_products_support_series_home.html Opens new window

Cisco Catalyst 6500 Series Access Switches

http://www.cisco.com/en/US/products/hw/switches/ps708/tsd_products_support_series_home.html Opens new window

Cisco Catalyst 6600 Series Voice Gateways

http://www.cisco.com/en/US/products/hw/switches/ps700/tsd_products_support_eol_series_home.html Opens new window

Cisco VG200 Series Analog Voice Gateways

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/tsd_products_support_series_home.html Opens new window

Cisco ATA 180 Series Analog Telephone Adaptors

http://www.cisco.com/en/US/products/hw/gatecont/ps514/tsd_products_support_series_home.html Opens new window

Unified Computing

Cisco Unified Computing System

http://www.cisco.com/en/US/products/ps10477/tsd_products_support_series_home.html Opens new window

Cisco UCS B-Series Blade Servers

http://www.cisco.com/en/US/products/ps10280/tsd_products_support_series_home.html Opens new window

Cisco UCS C-Series Rack-Mount Servers

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html Opens new window


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