To ensure that your network operates efficiently and reliably, your daily operations should consist of system and performance management practices. This practices include scheduled routine maintenance; keeping maintenance records; and maintaining up-to-date upgrade, troubleshooting, and recovery strategies.
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Before You Begin
User acceptance testing is completed and any problems that surfaced have been resolved. Users have been trained in using the new system.
Output of This Process
The Operate phase produces data that will inform the Optimize phase.
Major Tasks in This Process
•Managing Your System
•Backing Up and Restoring Components
•Using Network Monitoring Tools
•Using Managed Services Documents
•Troubleshooting Daily Operations