Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)

Introduction to Prepare
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Cisco Unified Communications System Overview
Small Business: Unified Communications 500 Series
Medium Business: Cisco Unified Communications Manager Express Solution

Introduction to Prepare

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In the Prepare phase, you evaluate Cisco technologies that address your business needs. Gather information about your business and technical environment that will feed into the high-level design. Then, create a business case for the IP telephony system that provides the best return on your investment.


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Before You Begin

Understand the features and functions of IP telephony applications. Start with the System Release Notes for IP Telephony for Small and Medium Business Opens new window. Then, review the deployment models to understand your options.

When You Are Done

You have defined and created the following:

Your business and system requirements

A list of components and applications that match the requirements

A project plan based on those requirements including a proposed, high-level design

Major Concepts and Tasks in This Process

Cisco Unified Communications System Overview