Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)

Introduction to Plan
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Planning Concepts
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Introduction to Plan

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In the Plan phase, you evaluate Cisco technologies that address your business needs and create a business case for the IP telephony system that provides the best return on your investment.

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Before You Begin

Understand the features and functions of IP telephony applications. Start with the Planning Concepts and the System Release Notes for Small and Medium Business Opens new window. Then, review the deployment models to understand your options.

When You Are Done

You have defined and created the following:

Your business and system requirements

A list of components and applications that match the requirements

A project plan based on those requirements including a proposed, high-level design

Major Concepts and Tasks in This Process

Planning Concepts