Cisco Unified Communications System IP Telephony for Small and Medium Business 7.0(1)

Introduction to Troubleshooting
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Small Business: Install and Configure System Components
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Introduction to Troubleshooting

Introduction to Troubleshooting

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This topic describes how to develop a system-level troubleshooting methodology as you install and configure a Cisco Unified Communications network for the first time. It also provides recommendations for preparing and documenting the network that may assist you in diagnosing and isolating problems when they occur. This topic contains the following sections:

System Troubleshooting Methodology

Conduct User Acceptance Testing