Cisco Unified Communications System for Contact Center Release 8.6(1)

Performing Your System Installation

Performing Your System Installation

Before You Begin

See Plan and Prepare for Your System Installation to plan your overall strategy.

Install Contact Center Software Components

Once you have your installation plan and preparations in place, perform your system installation by following the guidelines and sequence in Performing Your System Installation Opens new window:

See Deployment Models Opens new windowfor the general installation sequence for the various components in the different generic deployment models, including Single Site, Multisite Centralized, Multisite Distributed, and Clustering over IP WAN. For a description of the deployment models tested in this system release, see the following:

Unified IP IVR Test Sites Opens new window

Parent and Child Test Sites Opens new window

Unified CVP Test Sites Opens new window

See Installing Components Opens new windowfor more detailed installation information for each major installation strategy: single-stage system installation, multistage system installation, and multisite phased installation.

See Related Documentation Opens new windowfor links to component installation and upgrade documentation.