•Traffic Analysis for Voice over IP—Provides background information on various traffic analysis concepts and features that are applicable to Voice over IP (VoIP). This document presents fundamental traffic theory, several statistical traffic models, application of traffic analysis to VoIP networks, and an end-to-end traffic analysis example.
•Cisco Unified Communications Manager Capacity Tool —Calculates the minimum number of active subscribers that are required to support a given installation. Input consists primarly of quantity and usage information on the various device types that are supported in a Cisco Unified Communications Manager system.
•Bandwidth Calculators —The following tools are available to calculate bandwidth for contact center systems.
•Cisco Unified Contact Center Enterprise Sizing Tool —This tool is available to Cisco partners and employees only, with proper login authentication. This tool helps size the Unified CCE resources required to meet the needs of a specific contact center. It also provides data that can be used as input for other capacity planning and sizing tools, such as the Cisco Unified Communications Manager Capacity Tool, and the Unified CVP and Cisco IP IVR sizing tools.
In addition, these third-party traffic engineering tools are provided for your reference:
—Provides background information on various traffic analysis concepts and features that are applicable to Voice over IP (VoIP). This document presents fundamental traffic theory, several statistical traffic models, application of traffic analysis to VoIP networks, and an end-to-end traffic analysis example.
—Calculates the minimum number of active subscribers that are required to support a given installation. Input consists primarly of quantity and usage information on the various device types that are supported in a Cisco Unified Communications Manager system.
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—This tool is available to Cisco partners and employees only, with proper login authentication. This tool helps size the Unified CCE resources required to meet the needs of a specific contact center. It also provides data that can be used as input for other capacity planning and sizing tools, such as the Cisco Unified Communications Manager Capacity Tool, and the Unified CVP and Cisco IP IVR sizing tools.