Cisco Unified Communications System for Contact Center Release 8.6(1)

Cisco Unified Presence
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Operate TOC
Backing Up and Restoring Components
Using Network Monitoring Tools
Operating Contact Center Systems
Troubleshooting Daily Operations

Cisco Unified Presence

Cisco Unified Presence uses the Disaster Recovery System (DRS) for full data backup and restore capabilities of all Unified Presence Administration functions. For more information, see the Disaster Recovery System Administration Guide for Cisco Unified Presence Opens new window.