Cisco Unified Communications System for Contact Center Release 8.5(1)

The Critical Path to Successful Deployment
   Home    History
Home TOC
Welcome to the Cisco Unified Communications Contact Center Technical Information Site

The Critical Path to Successful Deployment

Download PDF
Download Site_Content_PDF

The PPDIOO process is the critical path to launch and complete a successful customer deployment, from the request for information (RFI) proposal to successful training of operations personnel. The Cisco Unified Communications system documentation is designed to be used along with the PPDIOO methodology. Each tab on the web interface contains a complete task flow for each phase of the PPDIOO process. The Site Content Map shows you what type of content you will find on each process tab.