Cisco Unified Communications System for Contact Center Release 7.0(1)

Network Topology Diagrams

Network Topology Diagrams

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This topic provides topology resources that you can use to document network plans.

For IP Telephony for Enterprise and Midmarket

Network Topology Diagrams for IP Telephony for Enterprise and Midmarket

For IP Telephony for Small and Medium Business

Network Topology Diagrams for IP Telephony for Small and Medium Business

For Contact Center

Network Topology Diagrams for Contact Center

You can download zip files containing Visio drawings of the logical and physical topologies.


Note You need Microsoft Visio 2003 to open the files. For more information, see How to Use Microsoft Visio Drawings Efficiently.


If you need to create new Visio drawings, you can use the Cisco Visio stencils located at the Visio Stencils resource page Opens new window.

Network Topology Diagrams for IP Telephony for Enterprise and Midmarket

Table 2 Network Topology Diagrams for IP Telephony for Enterprise and Midmarket 

Description
Filename

Zip file includes the site model topology drawings listed below.

IPT_ENT_UC701_site_models.zip Opens new window(5.3) MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

All test sites in North America Multisite Distributed deployment

SiteModel_NorthAmerica_All.vsd

Very Large Campus Clustering over the WAN (SJC-RFD) site model

SiteModel_LargeCampus_SJCRFD.vsd

Multi-Site Centralized, Clustering over the WAN with Unified SRST (SFO-ORD) site model

SiteModel_MultiCentralized_SFOORD.vsd

Large SIP Site (DFW) site model

SiteModel_LargeSIP_DFW.vsd

Medium Business with Remote Locations (AZO) site model

SiteModel_MediumBusiness_AZO.vsd

Small Campus Unified Communications Manager Site (RXB) site model

SiteModel_SmallUnifiedCM_RXB.vsd

Small Campus SIP Unified Communications Manager Express Site (ATL) site model

SiteModel_SmallSIPCME_ATL.vsd

Small Campus H.323 Unified Communications Manager Express Site (YYZ) site model

SiteModel_SmallH323CME_YYZ.vsd

Cisco CallManager Release 4.2(3) Interoperability Site (NYC) site model

SiteModel_CallManager42Interop_NYC.vsd

Cisco Unified CallManager Release 5.1(1) Interoperability Site (RDU) site model

SiteModel_CallManager51Interop_RDU.vsd

All test sites in Europe and Emerging Markets (EUEM) Multisite Distributed deployment

SiteModel_EUEM_All.vsd

EUEM Cisco Unified CallManager Interoperability Site (LGW) site model

SiteModel_EUEM_UnifiedCMInterop_LGW.vsd

EUEM Medium Site (GVA) site model

SiteModel_EUEM_MediumSite_GVA.vsd

EUEM Large Multisite Centralized with Unified SRST (CDG) site model

SiteModel_EUEM_MultiCentral_CDG.vsd

EUEM Small Campus Multisite H.323 (WAW) site model

SiteModel_EUEM_MultiH323_WAW.vsd

EUEM Non-Cisco Unified CallManager Interoperability Site (RKV) Site model

SiteModel_EUEM_SIPSite_RKV.vsd

EUEM Small Site (MAD) site model

SiteModel_EUEM_SmallSite_MAD.vsd

MediumBusiness Manchester (MAN) site model

SiteModel_MediumBusiness_MAN.vsd

Zip file includes component topology drawings listed below.

IPT_ENT_UC701_topology_diagrams.zip Opens new window(2.55) MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Cisco Unified MeetingPlace Topology in Multisite Distributed Deployment

MeetingPlace_Topology.vsd

QSIG connections to Cisco Unified Communications Manager clusters

QSIG_UnifiedCM_Clusters.vsd

QSIG connections to Cisco Unified Communications Manager Express sites

QSIG_UnifiedCMExpress.vsd

Cisco Unity logical topology

GB_IPTNA_Load_Diagrams.vsd (tab: Unity DFW)

Cisco Unity and Unity Connection physical topology - North America

GB_IPTNA_Load_Diagrams.vsd (tab: Unity SJC-RFD)

Cisco Unity setup in NA test environment

GB_IPTNA_Load_Diagrams.vsd (tab: RDU)

Cisco Unified CallManager Express integrated with Cisco IP-to-IP Gateways

GB_IPTNA_Load_Diagrams.vsd (tab: ATL-YYZ)


Network Topology Diagrams for IP Telephony for Small and Medium Business

Table 3 Network Topology Diagrams IP Telephony for Small and Medium Business 

Description
Filename

Zip file includes the site model topology drawings listed below.

IPT_SMB_UC701_topology_diagrams.zip (1.83 MB)

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

SBCS Single Site Model

single-site-UC500.vsd

Cisco Unified Communication 500 Series configured for T.37 Fax

UC500-fax.vsd

Inter-Cluster Calls Between Two UC 500 Systems Through IP-IP Gateway (Convington-Freddo and Robins-Freddo)

UC500-scenario.vsd

Cisco Communications Manager Express Single Site Model

single-site-CMECUE.vsd

Cisco Communications Manager Express Multisite Distributed Call Processing Model

multisite-CMECUE.vsd

IP-to-IP Gateway Deployment and Cisco Communications Manager Express Sites

IPIPGW-deploy.vsd


Network Topology Diagrams for Contact Center

Table 4 Network Topology Diagrams for Contact Center 

Description
Filename

Zip file includes logical and physical drawings in Test Bed 1 as listed below.

CC_UC701_topology_diagrams1.zip Opens new window(right-click to download zip) 6.8 MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Unified IP IVR Sites in Test Bed 1

UC701 UCCE IP IVR Logical All.vsd

Site 1 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site1.vsd

Site 2 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site2.vsd

Site 3 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site3.vsd

Site 4 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site4.vsd

Site 5 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site5.vsd

Site 6 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site6.vsd

Site 7 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site7.vsd

Site 8 IP IVR Logical Topology

UC701 UCCE IP IVR Logical Site8.vsd

Site 1 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site1.vsd

Site 2 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site2.vsd

Site 3 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site3.vsd

Site 4 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site4.vsd

Site 5 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site5.vsd

Site 6 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site6.vsd

Site 7 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site7.vsd

Site 8 IP IVR Physical Topology

UC701 UCCE IP IVR Physical Site8.vsd

Zip file includes logical and physical drawings in Test Bed 2 as listed below.

CC_UC701_topology_diagrams3.zip Opens new window (right-click to download zip) 4.9 MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Parent and Child Sites in Test Bed 2

UC701 UICM PC Logical All.vsd

Site 1 Parent and Child Logical Topology

UC701 UICM PC Logical Site1.vsd

Site 4 Parent and Child Logical Topology

UC701 UICM PC Logical Site4.vsd

Site 5 Parent and Child Logical Topology

UC701 UICM PC Logical Site5.vsd

Site 8 Parent and Child Logical Topology

UC701 UICM PC Logical Site8.vsd

Site 9 Parent and Child Logical Topology

UC701 UICM PC Logical Site9.vsd

Site 1 Parent and Child Physical Topology

UC701 UICM PC Physical Site1.vsd

Site 4 Parent and Child Physical Topology

UC701 UICM PC Physical Site4.vsd

Site 5 Parent and Child Physical Topology

UC701 UICM PC Physical Site5.vsd

Site 8 Parent and Child Physical Topology

UC701 UICM PC Physical Site8.vsd

Site 9 Parent and Child Physical Topology

UC701 UICM PC Physical Site8.vsd

Zip file includes logical and physical drawings in Test Bed 3 as listed below.

CC_UC701_topology_diagrams2.zip Opens new window (right-click to download zip) 9 MB

Note If you click the link rather than right-click, the zip file may open in the secondary window but also replace the contents of this window. Use your Back button to return to this window.

Unified CVP Sites in Test Bed 3

UC701 UCCE CVP Logical All.vsd

Site 1 CVP Logical Topology

UC701 UCCE CVP Logical Site1.vsd

Site 2 CVP Logical Topology

UC701 UCCE CVP Logical Site2.vsd

Site 3 CVP Logical Topology

UC701 UCCE CVP Logical Site3.vsd

Site 5 CVP Logical Topology

UC701 UCCE CVP Logical Site5.vsd

Site 6 CVP Logical Topology

UC701 UCCE CVP Logical Site6.vsd

Site 7 CVP Logical Topology

UC701 UCCE CVP Logical Site7.vsd

Site 8 CVP Logical Topology

UC701 UCCE CVP Logical Site8.vsd

Site 1a CVP Physical Topology

UC701 UCCE CVP Physical Site1a.vsd

Site 1b CVP Physical Topology

UC701 UCCE CVP Physical Site1b.vsd

Site 1c CVP Physical Topology

UC701 UCCE CVP Physical Site1c.vsd

Site 2 CVP Physical Topology

UC701 UCCE CVP Physical Site2.vsd

Site 3 CVP Physical Topology

UC701 UCCE CVP Physical Site3.vsd

Site 5a CVP Physical Topology

UC701 UCCE CVP Physical Site5a.vsd

Site 5b CVP Physical Topology

UC701 UCCE CVP Physical Site5b.vsd

Site 6 CVP Physical Topology

UC701 UCCE CVP Physical Site6.vsd

Site 7 CVP Physical Topology

UC701 UCCE CVP Physical Site7.vsd

Site 8 CVP Physical Topology

UC701 UCCE CVP Physical Site8.vsd


How to Use Microsoft Visio Drawings Efficiently

Microsoft Visio allows you to bring drawings into several applications (for example, Microsoft Word, Powerpoint). Unfortunately, the default method is to insert the whole "Visio object" into a file. This can cause problems.

When you copy and paste a Visio drawing into another application, the Visio object includes all the application data with the drawing. This object information is needed if you want to be able to double-click the drawing from Word or Powerpoint and have it open up in Visio for editing. But pasting as an object adds many megabytes to the size of your file. With only a few such drawings, a Word document can bloat from 300 KB to 12 MB, making it troublesome to share among authors or reviewers, and a trial for partners or customers to download. (They might even give up before it is done.) In addition, very large documents are more problem-prone.

Bringing a Visio Drawing into a Document

Unless you really need the live editing capability, avoid unnecessary file bloat by performing an extra step when you paste:


Step 1 In Visio, copy the drawing as you normally do. Tip: Ctrl-C copies the whole drawing.

Step 2 At the desired location in the destination document, choose Edit > Paste Special. In the Paste Special dialog box, choose Picture (Windows Metafile).

Step 3 Click OK. The drawing pastes as an ordinary picture. If it is not positioned properly, choose Format > Picture, click the Layout tab and select In line with text. This is generally the most reliable layout option.


The Bottom Line

Do not use the paste default (Edit > Paste or Ctrl-V) to paste Visio drawings. Always use Paste Special.

Downsizing Existing Drawings

If a document is larger than it should be, you can check to see if the Visio drawings are the reason and, if so, fix the problem.


Step 1 With the drawing selected in the Word or Powerpoint document, choose Edit. At the bottom of the Edit menu, you will see one of the following:

Edit Object, if the drawing was inserted by simple pasting. It is a Visio object and taking up much more file space than it needs to. Go on to step 2.

Edit Picture, if the drawing was inserted properly, as a picture. It is not the source of the large file size.

Step 2 If the drawing is an object, cut it (Ctrl-X), then repaste it as in Bringing a Visio Drawing into a Document.


Tip You can easily click through the document to check each picture by using Word's handy Go To feature: Where you want to start searching, press Ctrl-G. In the Go to what list, select Graphic and click Next. You go to the next graphic. Click it to select, and then check as in step 1. If needed, repaste as in step 2. Click Next and continue these steps for other graphics.