This topic describes how to develop a system-level troubleshooting methodology as you install and configure a Cisco Unified Communications network for the first time. It also provides recommendations for preparing and documenting the network that may assist you in diagnosing and isolating problems when they occur. This topic contains the following sections:
•System Troubleshooting Methodology
•Preparing Your Network for Troubleshooting and Recovery
For more information about system-level troubleshooting, see the Cisco Unified Communications category on the documentation wiki (DocWiki) at http://docwiki.cisco.com/wiki/Unified_Communications_System_Troubleshooting .