Cisco Unified Communications System for Contact Center Release 6.0(1)

Using SRND Documents

Using SRND Documents

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Solution Reference Network Design (SRND) documents provide guidelines, recommendations, and best practices for implementing enterprise networking solutions.

The following SRNDs are recommended for designing Cisco Unified Communications systems:

Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 6.x Opens new window

Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 5.x Opens new window

Cisco Unified Communications SRND Based on Cisco Unified CallManager 4.x Opens new window

Cisco Unified Contact Center Enterprise SRND Release 7.x Opens new window

Cisco Unified Contact Center Express SRND Release 5.0 Opens new window

Cisco Unified Customer Voice Portal SRND Release 4.x Opens new window

Enterprise QoS Solution Reference Network Design Opens new window


Note Additional SRND resources are available at http://www.cisco.com/go/srnd Opens new window.