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Use the checklists from the following documents to install and configure the required components for your applications.
Note The order in which you install components depends on your site. Follow the order recommended in your site-specific implementation plan.
•Installing Cisco Unified Communications Manager Release 6.0(1)
•IPCC Installation and Configuration Guide for Cisco IPCC Enterprise Edition
•System IPCC Enterprise Installation and Configuration Guide
•Cisco IPCC Gateway Deployment Guide for Unified ICME, Unified CCE, and Unified CCX, Enterprise and Express
•Customer Response Solutions (Unified IP IVR)
–Getting Started with Cisco IP IVR Cisco Customer Response Solutions
–Cisco Customer Response Solutions Installation Guide
•Cisco Customer Voice Portal (CVP) Configuration and Administration Guide