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Customer Stories

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Public Sector


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Manufacturing

  • How Communications Became the Catalyst for Business Change.

    Machine tools distributor, Mills CNC Ltd, had a communication problem - between employees, customers and suppliers. The culprit; a broadband telephony and data solution that failed to deliver the promised cost savings, performance and reliability. (PDF - 165 KB)

  • Cisco brings telecommuting to eleven-strong small businesses.

    Cisco unified communications has enabled Flexible Steel's administration staff to spend as much as 50 percent of their time away from the office and still do their jobs. It has enabled them to save recruitment costs and work towards their aim to double sales within the next year. (PDF - 461 KB)

  • Global Company Finds Cost-Effective Way to Stay Connected.

    Metric & Multistandards Components Corporation depends on its Secure Network Foundation to keep its offices connected and always open for business—worldwide.

  • Lumber Company Cuts Customer Delays Down to Size.

    Mountain Lumber Company goes to great lengths to make it easy for customers to reach the right employee the first time they call. This customer case study explains how it achieves superior customer satisfaction. (PDF - 101 KB)


Retail

  • Connecting, Colleagues and Customers. New!

    Read our latest case study on quicker call handling and cheaper calls. (PDF - 203 KB)

  • Optical Retailer Focuses on Superior Service.

    A secure, all-in-one Cisco storage solution lets Pearle Vision Charlotte streamline operations and safeguard sensitive client records. (PDF - 166 KB)

  • Sports Soccer implement a Network Wide, IP Based Telephony System.

    Sports Soccer, a privately owned retailer of sports clothing and merchandise has chosen Isogon Networks and Cisco to install a fully converged network in Sports Soccer's central offices in Dunstable and Brussels and throughout their 90 branches. As one of the first companies in the United Kingdom to implement IP Telephony across a multi-site environment, Sports Soccer will benefit from a reduction in both installation and ongoing support costs by using a single network for both voice and data.

  • Seafood Retailer Nets Big Returns by Drawing Close to Customers.

    Aqua Star delivers superior customer experiences across its offices by implementing Cisco networking technologies. (PDF - 174 KB)

  • Retail Entrepreneurs Create Work-Life Balance.

    Using a Cisco network helps this small retail business to offer better home-work balance for employees while accelerating sales and earnings. (PDF - 455 KB).


Service Provider


Technology


Transportation


Other

  • Instyle Fitness. New!

    Hi-tech exercise bikes encourage people to get fit and stay fit Cisco technology enables people in different locations around the world to compete against one another in a fun and safe environment.

  • Making a Green Car-Wash Company Even More Efficient. New!

    Brown Bear Car Wash relies on its network to securely connect employees to headquarters and deliver more efficient service. (PDF - 121 KB).

  • Delivering Business-Class Communication to Small Companies.

    Cisco Small Business Solutions enable NorthPoint Executive Suites to provide reliable data services, including secure email, Internet connectivity, and wireless, to its 70 clients. (PDF - 154 KB).

  • Assembling an Agile Construction Company.

    Innovative construction firm installs Cisco® Smart Business Communications System to strengthen communication between staff and customers. (PDF - 235 KB).

  • 3marketeers Advertising.

    Everyone at this fast-growing company uses the network to work smarter, resulting in the company's most profitable year in two decades.

  • Community Gateway Delivers Responsive, Efficient Tenant Services.

    UK-based Community Gateway Association provides high-quality homes for people in need. See how this nonprofit organization uses Cisco Unified Communications to give its staff instant access to valuable information, help them enjoy a better work-life balance, and respond quickly to tenant needs.

  • Workforce Meets "Virtually" Every Customer Need.

    Learn how this small technical consulting company keeps staff connected and delivers responsive customer service with Cisco Unified Communications.

  • Employment Firm Improves Communications and Productivity.

    A converged network, powered by Cisco, helps Human Potential Consulting increase staff productivity and customer responsiveness. Learn more in this case study (PDF - 212 KB).

  • Cisco Partner Helps Growing Employment Firm Stay Connected.

    CPI employs a Cisco network to help Human Potential Consulting improve productivity and stay connected with remote contractors. (PDF - 499 KB)

  • Smart Technology Equals Productivity.

    At this network services company, implementing Cisco Unified Communications and Cisco security solutions translates into reduced expenses, quicker decision making, and a reduced carbon footprint. Listen to this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn more.

  • Better Service Delivers an 18% Profit Boost.

    Listen to this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration, provide better customer service, and increase profitability. (5:00 mins)

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