What Do I Need for Unified Communications?
Cisco provides a rich portfolio of voice, video, and IP communications solutions designed to facilitate efficient and effective interaction, while providing the foundation for a collaborative workforce.
Run voice, data, and video communications over a single, converged network. Includes call-processing software, telephones, and endpoint devices.
Streamline business processes by integrating solutions including messaging, conferencing, and unified communications clients to improve communication and collaboration.
Skills-based contact routing, voice self-service, computer telephony integration (CTI), and multichannel contact management help you improve your call centre abilities. Featured products include:
These tools are designed to improve productivity and reduce total cost of ownership through automation, integration and simplification.
Routing, switching, and other infrastructure products include voice gateways, switches with inline power, and voice servers for media processing software.
