How Do I Implement Unified Communications?

Cisco messaging, conferencing, and call centre applications integrate with both existing and IP systems. This provides maximum flexibility so to allow you to migrate to IP communications at your own pace.

Solution Guides

Cisco Unified Communications system podcast

Listen to the podcast (MP3)

Productivity and the IPC Business Case

Cisco Unified Communications integrates multiple components to create a comprehensive system for organisations of all sizes.

Read Large Enterprise Report (PDF - 64KB)
Read Small-Business Report (PDF - 390KB)

How Did Cisco Do It?

Learn about Cisco's own migration to IP telephony: 54,000 phones worldwide.

Watch Video (43:51 min)
Read Case Study (PDF - 3MB)

Cisco Unified Communications integrates multiple components to create a comprehensive system for organisations of all sizes.

Cisco Unified Communications Solutions Overview (English)
Cisco Unified Communications Solutions Overview (PDF - 143KB)
Extending IP Phones with Applications
Solution Blueprint (1-240 employees) (PDF - 181KB)
Solution Blueprint (up to 1500 employees) (PDF - 396KB)
Unified IP Phone Overview (PDF - 690KB)

Migrating to Unified Communications

Voice over IP (VoIP), IP telephony, rich-media conferencing, and intelligent networks come together to provide significant cost savings and productivity benefits.

See How Others Have Done It

Case studies from Sage Research highlight the return on investment and productivity gains that organisations are realising through unified communications.

ACH Food Cos. Improves Communications and Cost Savings (PDF - 64KB)
Alaskan Nonprofit Healthcare Organization Integrates Communications (PDF - 59KB)
S.C. State Credit Union Reduces Costs and Improves Member Services (PDF - 61KB)

> More Case Studies & Research International UK&Ireland