Collaboration

Collaborate Better

Meet today's business challenges and build your competitive advantage.

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Featured Products

Collaboration Applications

Voice, video, and web conferencing; messaging; mobile applications; and enterprise social software keep you connected and productive.
- WebEx
  - Dynamic web-based meetings allow you to meet online to present information, share applications and collaborate
  - Ideal for small, mid-sized businesses and large enterprises
  - Increase productivity and accelerate business results across your organization with anywhere, anytime meetings - even on mobile devices
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- Cisco WebEx for iPhone
  - Host, start, and schedule WebEx meetings
  - Join WebEx meetings with one click
  - Chat privately or with everyone
  - View shared content
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- Cisco Jabber
  - Collaborate from any workspace with new unified communications applications
  - Easily access presence, IM, voice and video, voice messages, desktop sharing, and conferencing
  - Maintain consistent experience across devices - PC, Mac, iPhone, iPad, Android, Nokia, and Blackberry
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- Cisco Jabber for iPhone
  - Place, receive, and manage calls over a Wi-Fi network using your Apple iPhone
  - Work efficiently from anywhere using presence, IM, enterprise voice and visual voicemail
  - Search for colleagues in your corporate directory
  - Start or join an instant WebEx meeting from an IM chat to share documents
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- Cisco Quad
  - Improve employee hiring and training processes
  - Scale the availability and accessibility of information and expertise across the organization
  - Accelerate innovation through cross-functional, community-driven collaboration
  - Drive growth and reduce sales cycles by enabling a collaborative sales culture
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Customer Collaboration

Customer care creates the foundation for positive customer service, a primary factor in building a stronger business.
- Cisco SocialMiner
  - Provides a social media campaign management solution
  - Monitors the social web for relevant public customer postings and helps you engage with customers proactively
  - Offers context about customers by providing a social screen pop to customer service agents or other responders
  - Helps you manage your brand by monitoring and responding to social media posts from customers who need assistance
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- Cisco Unified Contact Center Enterprise
  - Deliver state-of-the-art contact center capabilities for enterprise applications
  - Support both premise-based and hosted deployments with Cisco Unified Communications Manager or third-party automatic call distributors (ACDs)
  - Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
  - Take advantage of desktop options such as a web-based thin client collaborative desktop for agents and supervisors
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- Cisco Unified Contact Center Express
  - Easily deploy and use highly secure, virtual, and highly available sophisticated call routing and contact management capabilities for your contact center
  - Ideal for midmarket, enterprise branch, or corporate departments
  - Ideal for both formal and informal contact centers
  - Take advantage of support for Web 2.0 agent desktop SDK for custom desktop development
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- Cisco Unified Customer Voice Portal
  - Provide speech-enabled self-service to callers with this award-winning product
  - Allow calls to be treated at the most efficient location with powerful call control
  - Combine open standards support for speech recognition with intelligent application development
  - Deliver personalized self-service as a standalone IVR system, or integrate transparently with the contact center
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TelePresence

Cisco TelePresence powers a new way of working, where everyone, everywhere can be more productive through face-to-face collaboration.
- Cisco TelePresence MX Series
  - Fully integrated, room-based 42-inch Cisco TelePresence MX200 and 55-inch MX300 systems
  - Easy to install with auto-provisioning and self-configuration
  - High value, priced to scale
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- Cisco TelePresence Conductor
  - Simplified telepresence conferencing - easier, smarter, more cost-effective
  - Intelligent MCU resource allocation for optimal multipoint conferencing
  - Conference virtualization and personalization
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- Cisco TelePresence VX Clinical Assistant
  - Brings the power of telepresence to healthcare environments
  - Offers the lightweight, highly-mobile, integrated industrial design needed for a medical setting
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Unified Communications

View, optimize, and manage your entire communications system from one screen.
- Cisco Virtualization Experience Client
  - Combine the power of collaboration with desktop virtualization
  - Save on power and desk real estate with integrated form factor
  - Choose VDI client of choice with support for PCoIP, ICA and RDP protocols
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- Cisco Cius
  - Transparent mobility
  - A virtual desktop client for cloud computing
  - High-definition video and Cisco TelePresence solution interoperability
  - Anywhere access to Cisco's collaboration and Android OS applications
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- Cisco Unified Communications Manager Business Edition 3000
  - Essential communication features for up to 300 users and 10 sites
  - Speedy setup and administration with simple intuitive management
  - Complimentary Cisco Unified SIP Phone 3905 to replace a legacy TDM with an affordable SIP endpoint
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- Cisco Unified Border Element
  - Connect your enterprise IP network to Service Provider SIP trunks
  - Supports centralized, distributed or hybrid deployments often with minimal to no hardware investment
  - Provides multiple services on a single platform
  - Repurpose network equipment assets as the voice network evolves
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- Cisco Unified Communications Manager
  - Scalable, distributable, and highly available enterprise-class IP telephony call-processing system
  - New, native connectivity to Tandberg endpoints, beginning with Cisco IP Video Phone E20
  - Is ideal for midsized businesses and large enterprises
  - Supports a full range of communications features and applications
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