Flip End of Life and Support

Flip End of Life and Support

Acquisitions

Flip End of Life and Support

Cisco exited the Flip business April 2011 and will now end support for The Flip and FlipShare on December 31, 2013.

Flip

Attention: Cisco Systems Inc. formally announced its exit from the Flip business on April 12, 2011.  To complete the full exit from the business, Cisco Systems Inc. will no longer provide FlipShare software support for any Flip devices after December 31, 2013. If you currently have content on the FlipShare site that you would like to keep, you must download it to a local drive. Alternatively, you can migrate your content to a third party hosting provider that supports the country in which you're located. If you are having trouble locating a third party site or provider, you can try Givit, a video hosting and storage service. Whether you choose to download to a local drive, use a third party video hosting and storage service of your choice, or use Givit, you will need to migrate all content before December 31, 2013.  

Cisco Systems Inc. will continue to honor limited warranty claims for all cameras purchased from an authorized reseller.

Flip Video Camera Limited Warranty:
Flip Video Cameras come with a limited warranty. A receipt must be presented to submit a warranty claim. For warranty terms, and conditions, please go to the Flip Warranty site.

Learn More

Cisco will continue to support FlipShare software until December 31, 2013. After that time, Cisco will no longer support the application, though it may remain functional as software for offloading videos, editing, organizing, and archiving. Video sharing will no longer be supported past December 31, 2013.

You may use the complimentary 30-day video hosting from FlipShare for videos uploaded on or before November 30, 2013. Video sharing capabilities will still be supported until December 31, 2013. After December 31, 2013 all videos uploaded to FlipShare will expire and be deleted. In addition to downloading your content to a local hard drive, you can migrate your content to a third party hosting provider that supports the country in which you're located. If you are having trouble locating a third party site or provider, there is a new service called Givit that may meet your video hosting and sharing needs. Givit can be used for sharing and storing videos for a longer period of time. To see if Givit meets your needs, go to the Givit website. If you think Givit's service is right for you, you can register online for free. Givit can also be downloaded at the Apple App Store or the Android Market if you are using mobile devices.

See the Givit FAQs section of this page for responses to frequently asked questions and migration tips . If you have any additional questions regarding the migration of your video content, please go to the Givit site or contact the company directly.

FlipShare Updates:

FlipShare Software 5.12

FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port

Download 114 MB

FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port

Download 122 MB

FlipShare Software 4.5

FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista with 1 GB of RAM, and USB port.
FlipShare Installer for Windows

Download 88.5 MB

FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
1.0 GHz PowerPC G4, Intel Core or faster processor, 512 MB of RAM, OS X Tiger 10.4 or Leopard 10.5, and USB port.
FlipShare Installer for Mac

Download 115 MB

FlipShare Support Numbers

(available until December 31, 2013)

Global Customer Service & Technical Support
Phone: 877-671-3547
Business Hours: 5 a.m. to 10 p.m. Monday - Friday Pacific time (U.S. toll free number is accessible to all regions with no local number)

Local Customer Service and Technical Support

(English only) Australia: 1800 851341
Deutschland: 0800 5892188
France: 0157324285
Hong Kong: 800930721
Philippines: 180011160992
Singapore: 800-120-4781
Mexico: 001-8776051637
New Zealand: 0800452519
United Kingdom: 08007830106

Download frequently asked questions and answers on the Flip End of Life process and migration to Givit.

Download FAQ (PDF — 357 KB)

If you have any additional questions regarding the migration of your video content, please go to the Givit site or contact the company directly.

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