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<!-- * Last Update on 07/24/09      * -->
<!-- * by mpeaslee                  * -->
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<channel>
	<ttl>60</ttl>
	<title>Cisco Unified Communications Podcast Series</title>
	<link>http://www.cisco.com/en/US/prod/voicesw/product_generic_uc_podcast_series.html</link>
	<description>Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.</description>
	<language>en-us</language>
	<copyright>&#xA9; 1992-2009 Cisco Systems, Inc. All rights reserved.</copyright>
	<pubDate>Fri, 24 Jul 2009 09:00:00 PST</pubDate>	
	<itunes:author>Cisco Systems</itunes:author>
	<itunes:summary>Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.</itunes:summary>
	<itunes:keywords>Unified Communications</itunes:keywords>
	<itunes:owner>
		<itunes:name>Cisco Systems RSS</itunes:name>
		<itunes:email>network-systems-feedback@cisco.com</itunes:email>
	</itunes:owner>
	<image>
		<title>Cisco Unified Communications Podcast Series</title>
		<width>144</width>
		<height>144</height>
		<link>http://www.cisco.com/en/US/prod/voicesw/product_generic_uc_podcast_series.html</link>
		<url>http://www.cisco.com/cdc_content_elements/rss/podcast/podIcon_technology_600x600.png</url>
	</image>
	<itunes:image href="http://www.cisco.com/cdc_content_elements/rss/podcast/podIcon_technology_600x600.png" />
	<itunes:category text="Technology">
		<itunes:category text="Tech News" />
	</itunes:category>
	<itunes:category text="Business">
		<itunes:category text="Business News" />
     </itunes:category>

		
		
		<!-- LAST UPDATED ON July 24, 2009 -->
		
		<item>
			<title>Cisco Emergency Responder</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/060409_98135_emergency_responder.mp3</link>
			<description>Coupled with Cisco Unified Communications Manager, Cisco Emergency Responder surpasses traditional PBX capabilities by introducing user or phone moves and changes at no cost, and dynamic tracking of user and phone locations for emergency 9-1-1 safety and security purposes. Learn more in this discussion with the product managers.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Coupled with Cisco Unified Communications Manager, Cisco Emergency Responder surpasses traditional PBX capabilities by introducing user or phone moves and changes at no cost, and dynamic tracking of user and phone locations for emergency 9-1-1 safety and security purposes. Learn more in this discussion with the product managers.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/060409_98135_emergency_responder.mp3" length="5555774" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/060409_98135_emergency_responder.mp3</guid>
			<pubDate>Fri, 24 Jul 2009 09:00:00 PST</pubDate>
			<itunes:duration>11:34</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<!-- LAST UPDATED ON January 15, 2009 -->
		
		<item>
			<title>Simple, Affordable Licensing: Cisco Unified Workspace Licensing</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/010709_90922_CUWL.mp3</link>
			<description>Learn how Cisco Unified Workspace Licensing simplifies the acquisition and management of Cisco Unified Communications, while providing everyone in your organization with a rich and complete communications experience.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Learn how Cisco Unified Workspace Licensing simplifies the acquisition and management of Cisco Unified Communications, while providing everyone in your organization with a rich and complete communications experience.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/010709_90922_CUWL.mp3" length="3248630" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/010709_90922_CUWL.mp3</guid>
			<pubDate>Thu, 15 Jan 2009 05:00:00 PST</pubDate>
			<itunes:duration>06:46</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<!-- LAST UPDATED ON January 5, 2009 -->
		
		<item>
			<title>Cisco Unity Connection</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/111208_87552_UnityConnection7.mp3</link>
			<description>Cisco Unity Connection voice messaging can make your business more productive.  Learn all about the valuable user and administrator features.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Cisco Unity Connection voice messaging can make your business more productive.  Learn all about the valuable user and administrator features.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/111208_87552_UnityConnection7.mp3" length="4908772" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/111208_87552_UnityConnection7.mp3</guid>
			<pubDate>Mon, 05 Jan 2009 05:00:00 PST</pubDate>
			<itunes:duration>10:13</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<!-- LAST UPDATED ON October 30, 2008 -->
		
		<item>
			<title>Cisco Unified Communications Software Subscription</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/uc_88788_103008.mp3</link>
			<description>Learn how to improve your Cisco Unified Communications business value and return on investment through Cisco Unified Communications Software Subscription.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Learn how to improve your Cisco Unified Communications business value and return on investment through Cisco Unified Communications Software Subscription.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/uc_88788_103008.mp3" length="000000" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/uc_88788_103008.mp3</guid>
			<pubDate>Thu, 30 Oct 2008 05:00:00 PST</pubDate>
			<itunes:duration>08:36</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		
		<!-- LAST UPDATED ON July 09, 2008 -->
		
		<item>
			<title>Cisco Unified Communications Services</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/070208_CiscoService_Redo.mp3</link>
			<description>Learn how Cisco Unified Communications Services can help accelerate true business advantage.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Learn how Cisco Unified Communications Services can help accelerate true business advantage.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/070208_CiscoService_Redo.mp3" length="9107590" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/070208_CiscoService_Redo.mp3</guid>
			<pubDate>Wed, 09 Jul 2008 05:00:00 PST</pubDate>
			<itunes:duration>18:58</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications and Payment Card Industry Compliance</title>
			<link>http://www.cisco.com/cdc_content_elements/podcast/062008_84263_PCIcompliance.mp3</link>
			<description>Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements.</itunes:summary>			
			<enclosure url="http://www.cisco.com/cdc_content_elements/podcast/062008_84263_PCIcompliance.mp3" length="6514360" type="audio/mpeg"/>
			<guid>http://www.cisco.com/cdc_content_elements/podcast/062008_84263_PCIcompliance.mp3</guid>
			<pubDate>Fri, 20 Jun 2008 05:00:00 PST</pubDate>
			<itunes:duration>13:34</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Interactive Voice Response: Cisco's Perspective</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_perspective.mp3</link>
			<description>Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_perspective.mp3" length="6618229" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_perspective.mp3</guid>
			<pubDate>Tue, 29 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>13:47</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Cisco Unified Customer Voice Portal</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_CVP.mp3</link>
			<description>This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_CVP.mp3" length="4009110" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_CVP.mp3</guid>
			<pubDate>Tue, 29 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>8:21</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Maximize Outbound Operations</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/040308_Outbound_Option.mp3</link>
			<description>Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/040308_Outbound_Option.mp3" length="3369635" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/040308_Outbound_Option.mp3</guid>
			<pubDate>Tue, 29 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>7:01</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Address Outbound Campaign Management Challenges</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/040308_Austin_Logistics.mp3</link>
			<description>Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/040308_Austin_Logistics.mp3" length="4684744" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/040308_Austin_Logistics.mp3</guid>
			<pubDate>Tue, 29 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>9:45</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Cisco Unified Call Studio</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/031008_CiscoTechnology.mp3</link>
			<description>This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/031008_CiscoTechnology.mp3" length="5948862" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/031008_CiscoTechnology.mp3</guid>
			<pubDate>Tue, 29 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>12:23</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<!-- LAST UPDATED ON APRIL 18, 2008 -->
		
		<item>
			<title>Cisco Unified Communications Manager Business Edition - SMB Solution Overview</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/uc_CommManager_041108.mp3</link>
			<description>A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from. </description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/uc_CommManager_041108.mp3" length="6986570" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/uc_CommManager_041108.mp3</guid>
			<pubDate>Thu, 17 Apr 2008 05:00:00 PST</pubDate>
			<itunes:duration>14:33</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications in the Branch Office</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/uc_in_branch_office_mar08.mp3</link>
			<description>Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/uc_in_branch_office_mar08.mp3" length="11348679" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/uc_in_branch_office_mar08.mp3</guid>
			<pubDate>Wed, 12 Mar 2008 05:00:00 PST</pubDate>
			<itunes:duration>23:38</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Branch Office</itunes:keywords>
		</item>
				
		
		<item>
			<title>Speech Recognition</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/SpeechConnect.mp3</link>
			<description>Speech Connect for Cisco Unity is a speech-enabled automated attendant for the enterprise. Learn more in this discussion with the product managers.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Speech Connect for Cisco Unity allows callers to speak the name of the employee they want to call.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/SpeechConnect.mp3" length="2715058" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/SpeechConnect.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>6:27</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Speech Recognition</itunes:keywords>
		</item>
		
		<item>
			<title>The Business Value of Unified Communications for Customers</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/Business_Update-BusTrans.mp3</link>
			<description>Customers can learn about the business benefits and value of Unified Communications Solutions and Products. Host Manjula Talreja talks with Bryan Tantzen.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Customers can learn about the business benefits of Unified Communications Solutions.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/Business_Update-BusTrans.mp3" length="6947574" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/Business_Update-BusTrans.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>14:28</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
	 
	 	<item>
			<title>Contact Center User Group</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterUserGroup.mp3</link>
			<description>A general overview of Cisco's Contact Center User Group. Learn how to become a member as well find out the value and benefits of the membership.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Benefits of becoming a member of the Cisco Contact Center User Group.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterUserGroup.mp3" length="5270721" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterUserGroup.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>10:59</itunes:duration>
			<itunes:keywords>Unified Communications, Voice, Contact Center</itunes:keywords>
		</item>

		<item>
			<title>Q2 Update for Unified Communications Solutions</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/CC_AR_Q2_Sean_Ross.mp3</link>
			<description>An update on Unified Communications Solutions for the analyst community covering Q2. Host Andy Leong talks with Mike Fratesi.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>An update on Unified Communications Solutions for the analyst community covering Q2.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/CC_AR_Q2_Sean_Ross.mp3" length="7276715" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/CC_AR_Q2_Sean_Ross.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>15:26</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<!-- LAST UPDATED ON FEB 09, 2008 -->
		
		<item>
			<title>Unified Communications: System Release 6.1</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/UCS6.1.mp3</link>
			<description>A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/UCS6.1.mp3" length="6664028" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/UCS6.1.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>13:52</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Presence Federation</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/PresenceFed-Sneak.mp3</link>
			<description>A high level overview of Presence Federation.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>A high level overview of Presence Federation.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/PresenceFed-Sneak.mp3" length="7172642" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/PresenceFed-Sneak.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>14:56</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Network Security</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/UnifiedNetworkSecurity.mp3</link>
			<description>Recommendations for securing Unified Communications networks.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Recommendations for securing Unified Communications networks.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/UnifiedNetworkSecurity.mp3" length="9618644" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/UnifiedNetworkSecurity.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>11:26</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Interoperability Lab</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/interop.mp3</link>
			<description>Customers can get help with voice interoperability through the Cisco Interoperability Lab.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Customers can get help with voice interoperability through the Cisco Interoperability Lab.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/interop.mp3" length="3951304" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/interop.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>08:13</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Contact Center Reporting Solutions</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterLatigent-Tech.mp3</link>
			<description>With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterLatigent-Tech.mp3" length="5454470" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterLatigent-Tech.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>11:27</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Contact Center Express</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/UnifiedContactCenterExpress-Tech.mp3</link>
			<description>Contact Center "in a box" for up to 300 agents.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>Contact Center "in a box" for up to 300 agents.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/UnifiedContactCenterExpress-Tech.mp3" length="7693085" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/UnifiedContactCenterExpress-Tech.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>16:01</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Presence in the Contact Center</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/iccme.mp3</link>
			<description>How presence technology can improve the operations of a Contact Center.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>How presence technology can improve the operations of a Contact Center.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/iccme.mp3" length="4469580" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/iccme.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>09:18</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		
		<item>
			<title>Unified Communications: Q2 Update for Contact Center</title>
			<link>http://cisco-podcast.streamguys.net/cdc/uc/UC_Comm_Q2_update_V2_AR.mp3</link>
			<description>An update on Contact Center Solutions for the analyst community covering Q2.</description>
			<itunes:author>Cisco Systems</itunes:author>
			<itunes:summary>An update on Contact Center Solutions for the analyst community covering Q2.</itunes:summary>			
			<enclosure url="http://cisco-podcast.streamguys.net/cdc/uc/UC_Comm_Q2_update_V2_AR.mp3" length="7410624" type="audio/mpeg"/>
			<guid>http://cisco-podcast.streamguys.net/cdc/uc/UC_Comm_Q2_update_V2_AR.mp3</guid>
			<pubDate>Fri, 22 Feb 2008 05:00:00 PST</pubDate>
			<itunes:duration>15:09</itunes:duration>
			<itunes:keywords>Unified Communications, Voice</itunes:keywords>
		</item>
		

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