60 http://www.cisco.com/en/US/prod/voicesw/product_generic_uc_podcast_series.html Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues. en-us © 1992-2008 Cisco Systems, Inc. All rights reserved. Cisco Systems Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues. Unified Communications Cisco Systems RSS network-systems-feedback@cisco.com 144 144 http://www.cisco.com/en/US/prod/voicesw/product_generic_uc_podcast_series.html http://www.cisco.com/cdc_content_elements/rss/podcast/podIcon_technology_600x600.png http://cisco-podcast.streamguys.net/cdc/uc/070208_CiscoService_Redo.mp3 Learn how Cisco Unified Communications Services can help accelerate true business advantage. Cisco Systems Learn how Cisco Unified Communications Services can help accelerate true business advantage. http://cisco-podcast.streamguys.net/cdc/uc/070208_CiscoService_Redo.mp3 Wed, 09 Jul 2008 05:00:00 PST 18:58 Unified Communications, Voice, Branch Office http://www.cisco.com/cdc_content_elements/podcast/062008_84263_PCIcompliance.mp3 Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements. Cisco Systems Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements. http://www.cisco.com/cdc_content_elements/podcast/062008_84263_PCIcompliance.mp3 Fri, 20 Jun 2008 05:00:00 PST 13:34 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_perspective.mp3 Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems. Cisco Systems Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems. http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_perspective.mp3 Tue, 29 Apr 2008 05:00:00 PST 13:47 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_CVP.mp3 This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience. Cisco Systems This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience. http://cisco-podcast.streamguys.net/cdc/uc/040908_CiscoTech_CVP.mp3 Tue, 29 Apr 2008 05:00:00 PST 8:21 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/040308_Outbound_Option.mp3 Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution. Cisco Systems Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution. http://cisco-podcast.streamguys.net/cdc/uc/040308_Outbound_Option.mp3 Tue, 29 Apr 2008 05:00:00 PST 7:01 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/040308_Austin_Logistics.mp3 Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program. Cisco Systems Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program. http://cisco-podcast.streamguys.net/cdc/uc/040308_Austin_Logistics.mp3 Tue, 29 Apr 2008 05:00:00 PST 9:45 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/031008_CiscoTechnology.mp3 This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition. Cisco Systems This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition. http://cisco-podcast.streamguys.net/cdc/uc/031008_CiscoTechnology.mp3 Tue, 29 Apr 2008 05:00:00 PST 12:23 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/uc_CommManager_041108.mp3 A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from. Cisco Systems A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from. http://cisco-podcast.streamguys.net/cdc/uc/uc_CommManager_041108.mp3 Thu, 17 Apr 2008 05:00:00 PST 14:33 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/uc_in_branch_office_mar08.mp3 Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office. Cisco Systems Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office. http://cisco-podcast.streamguys.net/cdc/uc/uc_in_branch_office_mar08.mp3 Wed, 12 Mar 2008 05:00:00 PST 23:38 Unified Communications, Voice, Branch Office http://cisco-podcast.streamguys.net/cdc/uc/SpeechConnect.mp3 Speech Connect for Cisco Unity is a speech-enabled automated attendant for the enterprise. Learn more in this discussion with the product managers. Cisco Systems Speech Connect for Cisco Unity allows callers to speak the name of the employee they want to call. http://cisco-podcast.streamguys.net/cdc/uc/SpeechConnect.mp3 Fri, 22 Feb 2008 05:00:00 PST 6:27 Unified Communications, Voice, Speech Recognition http://cisco-podcast.streamguys.net/cdc/uc/Business_Update-BusTrans.mp3 Customers can learn about the business benefits and value of Unified Communications Solutions and Products. Host Manjula Talreja talks with Bryan Tantzen. Cisco Systems Customers can learn about the business benefits of Unified Communications Solutions. http://cisco-podcast.streamguys.net/cdc/uc/Business_Update-BusTrans.mp3 Fri, 22 Feb 2008 05:00:00 PST 14:28 Unified Communications, Voice http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterUserGroup.mp3 A general overview of Cisco's Contact Center User Group. Learn how to become a member as well find out the value and benefits of the membership. Cisco Systems Benefits of becoming a member of the Cisco Contact Center User Group. http://cisco-podcast.streamguys.net/cdc/uc/ContactCenterUserGroup.mp3 Fri, 22 Feb 2008 05:00:00 PST 10:59 Unified Communications, Voice, Contact Center http://cisco-podcast.streamguys.net/cdc/uc/CC_AR_Q2_Sean_Ross.mp3 An update on Unified Communications Solutions for the analyst community covering Q2. Host Andy Leong talks with Mike Fratesi. Cisco Systems An update on Unified Communications Solutions for the analyst community covering Q2. http://cisco-podcast.streamguys.net/cdc/uc/CC_AR_Q2_Sean_Ross.mp3 Fri, 22 Feb 2008 05:00:00 PST 15:26 Unified Communications, Voice