在CRS专用服务器的OS安装时使用产品密钥

简介

本文档介绍将Microsoft Windows 2000 Server安装为客户响应解决方案(CRS)专用服务器时要使用的产品密钥，该服务器表示在同一工作站上未安装Cisco CallManager的CRS服务器。

先决条件

要求

本文档的读者应掌握以下这些主题的相关知识：

• Microsoft Windows 2000 Server

• Cisco CallManager

• Cisco CRS

使用的组件

本文档中的信息基于以下软件和硬件版本：

• Microsoft Windows 2000 Server

• 思科CRS版本3.1(x)和3.5(x)

本文档中的信息都是基于特定实验室环境中的设备编写的。本文档中使用的所有设备最初均采用原始（默认）配置。如果您使用的是真实网络，请确保您已经了解所有命令的潜在影响。

规则

有关文件规则的更多信息请参见“ Cisco技术提示规则”。

问题

产品文档不明确在将Microsoft Windows 2000 Server安装为CRS专用服务器时要使用的产品密钥。

“思科客户响应应用入门”文档详细介绍了以下内容，这意味着产品密钥应由操作系统安装文档提供。

Installing Windows 2000 Server
Before you install Cisco CRA 3.5, you must install the Windows 2000 Server operating 
system on the server that will become your CRA server. To install the Windows 2000 
Server operating system, refer to Installing the Operating System on the Cisco IP Telephony Applications Server.

在Cisco IP电话应用服务器上安装操作系统文档说明如下

Which product key should I enter when I install the operating system? 
Cisco supplies you with a Cisco product key when you purchase a Cisco IP telephony product.
The product key, which is based on a file encryption system, allows you to install only the
operating system and the components that you have purchased, and it prevents other supplied 
software from being installed for general use on the server. The product key comprises 
alphabetical letters only. 
To identify the product key that you enter during the operating system installation, refer 
to the Cisco IP telephony application installation documentation. See Table 1.

The referenced table doesn't point to a CRS document that contains the actual Product Key.  
This is due to a documentation change in CRS 3.1.  Prior to 3.1, the CRS documentation 
contained the OS install instructions along with the CRS Product Key.  As of 3.1, the CRS 
docs point to the OS install instructions instead. This was intended to avoid having to 
update the CRS docs if the OS process changed.

“安装Cisco CallManager版本”文档中还有一个附加孔，该文档再次指向CRS安装文档：

Installing Cisco CallManager Release X.X(x) 
Product Key for Cisco CallManager: BTOO VQES CCJU IEBI 
Note:  The Cisco CallManager product key, which you enter during the operating system installation,
allows you to install Cisco CallManager on a server that is dedicated solely to that application. 
If you want to install Cisco CallManager with Cisco IP Contact Center Express Edition, or Cisco 
CallManager with Cisco IP Interactive Voice Response on the same server, refer to the Cisco Customer 
Response Solutions (CRS) installation documentation for the product keys.

产品使用密钥

开发工程师(DE)已为CRS专用服务器和扩展服务器确定以下产品密钥：

FVHD IAZA ROFJ DERJ

同样，这不适用于安装了Cisco CallManager的服务器。CRS 3.1(x)和3.5(x)产品的发行说明将使用此产品密钥进行更新。对于未来的CRS版本，此产品密钥将在“产品文档”中或通过CRS介质提供给客户。业务部(BU)仍在制定此计划，但您可以跟踪CSCsa77810(仅注册客户)，以了解详细信息。

相关信息

• 思科客户响应应用入门
• 在思科IP电话应用服务器上安装操作系统
• 安装Cisco CallManager版本
• 技术支持 - Cisco Systems