Contact Centre Excellence Webinar Series
Watch part five of Cisco and Dimension Data's 6-part webinar series that explores key business areas associated with customer care
- Understand how to create a business case for positive change.
- Accelerate cost reduction by identifying gaps in performance.
- Identify current trends that affect the contact centre.
- Understand how mobility and agility can transform your business client management
Download the previous webinars below.
Mobility and Agility Whitepaper
Learn how you can transform customer management.Download Now
Security Values Whitepaper
See the security value of voice biometrics for IVRs and call centers.Download Now
Customer Contact Center Services
Maximize customer relationships and gain a competitive advantage.Learn more
Best Practices in IVR Self-Service
Learn how to deliver intelligent interactions that work the way your customers do.Download now