Contact Details:

Cisco Partner Pre-Sales Hotline: (CPP)
Technical Presales Hotline for Channel Partners

- Product positioning and recommendations
- Product and Solution selection & ordering
- Product documentation & resources
- Assistance in simple network designs
- Part Number & Product Configurations (BoMs)

Australia : 1800 134 349

New Zealand : 0800 291 129
Open a case online

 

 

Cisco Customer Service

Order & General support for Customers & Channel Partners.

- Order Status, Changes and Returns
- Service contract support

- Cisco.com support
- Miscellaneous Cisco Enquiries

 

Australia : 1800 134 349

New Zealand : 0800 291 129
Email Australia :
cs-support-apj@cisco.com


TAC - Technical Assistance Centre:
365x24x7 Technical Postsales support & troubleshooting for Customer & Channel Partners.

TAC Australia Tel: 1 800 805 227
TAC New Zealand Tel: 0 800 446 237
E-Mail Australia : tac@cisco.com

Sales & Support Partners - Australian Distributors:

Distributors have dedicated Cisco Sales Teams that provide Cisco Channel Partners with presales, implementation & postsales support.

- Ordering Processes

- Product selection above & beyond Cisco.

- Promotions, Training & Partner assistance services


Express Data
Australia : 1800 638 435
New Zealand : + 64 9270 3000

Westcon Group Australia
Australia : 1800 646 112

Ingram Micro Pty. Ltd
Australia : 1800 646 112
New Zealand : + 64 9414 0100

Partner Locator
For End-Users & customers with product enquires, please use the Partner Locator to find Cisco partners and resellers that are closest to your geographical location.

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