CUCM 14のCLIでのトレース位置のトラブルシューティング

概要

このドキュメントでは、Cisco Unified Communications Manager(CUCM)コマンドラインインターフェイス(CLI)からログを収集するためのファイルパスについて説明します。

前提条件

要件

このドキュメントに関する固有の要件はありません。

使用するコンポーネント

このドキュメントの情報は、次のソフトウェアとハードウェアのバージョンに基づいています。

• CUCM 14.0.1

このドキュメントの情報は、特定のラボ環境にあるデバイスに基づいて作成されました。このドキュメントで使用するすべてのデバイスは、クリアな（デフォルト）設定で作業を開始しています。対象のネットワークが実稼働中である場合には、どのようなコマンドについても、その潜在的な影響について確実に理解しておく必要があります。

背景説明

CUCMは、トレース収集を簡素化するリアルタイム監視ツール(RTMT)を提供します。RTMTは、ユーザがサービス名を選択し、選択したサービスのトレースを収集できる論理名のリストを提供します。CLIを使用して直接ファイルを検索すると役立つ場合があります。このドキュメントでは、RTMTのチェックボックスをCLIファイルの場所にマッピングします。トレースファイルと場所はバージョンによって異なる場合がありますが、このドキュメントはCUCM 14.0.1.12900-161に対して正確です。

ヒント：ドキュメント『CLIでのCUCM 11.0.1 RTMTトレースの場所』では、CUCM 11.0.1のログのファイルパスについて説明しています

CLIパスにマッピングされたRTMTチェックボックス

次のヘッダーは、RTMTにリストされているサービス名です。サービス名にマッピングされるCLIファイルパスが各ヘッダーの下にリストされます。

Boot Logs

     activelog /syslog/boot.log
     

Cisco Abort Transaction Spooling

    activelog /cm/log/informix/ats/*

Cisco AMC Service

     activelog /cm/trace/amc/log4j/amc*.log
     

Cisco AMCサービスAlertLog

     activelog /cm/log/amc/AlertLog/AlertLog*.csv
     

Cisco AMC Service CallLog

     activelog /cm/log/amc/CallLog/CallLog*.csv
     

Cisco AMC Service DeviceLog

     activelog /cm/log/amc/DeviceLog/DeviceLog*.csv
     

Cisco AMC Service PPRLog

     activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv
     activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

     

Cisco AMC Service ServerLog

     activelog /cm/log/amc/ServerLog/ServerLog*csv
     

Cisco AMCサービスサービスログ

     activelog /cm/log/amc/ServiceLog/ServiceLog*.csv
     

Cisco AXL Tomcat

    activelog /tomcat/logs/axl-tomcat/*

Cisco AXL Web Service

     activelog /tomcat/logs/axl/log4j/axl*.log

Cisco Audio Translator App

    activelog /cm/trace/cms/sdi/at*.txtを参照してください。

Cisco Audit Event Service

     activelog /cm/trace/auditlog/sdi/audittrace*.txt
     

シスコの監査ログ

     activelog /audit/AuditApp/Audit*.log
     activelog /audit/vos/vos-audit.log
     activelog /audit/vos/vos-audit.log.*
     

Cisco Bulk Provisioning Service

     activelog /cm/trace/bps/log4j/bps*.log

Cisco CallManager Cisco IP Phone Services

    activelog /tomcat/logs/ccmcip/log4j/

Cisco CAR Scheduler

    activelog /cm/trace/carsch/log4j/carsch*

Cisco CAR Web Service

    activelog /tomcat/logs/car/log4j/car*

Cisco CCM DBL Web Library

     activelog /tomcat/logs/dbl/log4j/dbl*.log
     

Cisco CCM NCS Webライブラリ

     activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCM PD Webサービス

    activelog /tomcat/logs/pd/log4j/*

Cisco CCMAdmin Web Service

     activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log
     

Cisco CCMRealm Web Service

     activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService Web Service

     activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CCMUser Web Service

    activelog /tomcat/logs/ccmuser/log4j/ccmuser*

Cisco CDP

     activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDP Agent

    activelog /cm/trace/cdpmib/sdi/*

Cisco CDR Agent

     activelog /cm/trace/cdragent/log4j/cdragent*.log
     activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log
    

Cisco CDR Repository Manager

     activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log
     

CMサーバ上のCisco CDRファイル

    activelog /cm/cdr/

パブリッシャ上のCisco CDRファイルが処理されました

    activelog /cm/cdr_repository/processed/

Cisco CTIManager

     activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CTL Provider

    activelog /cm/trace/ctlprovider/sdi/*

Cisco CallManager

     activelog /cm/trace/ccm/sdl/SDL00*_100*.txt
     activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP Service

     activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

Cisco Certificate Authority Proxy Function

     activelog /cm/trace/capf/sdi/capf*.txt

Cisco Certificate Change Notification

     activelog /platform/log/certCN*.log
     

Cisco Certificate Change Notification Service

     activelog /platform/log/certCN*.log
     

Cisco Change Credentialアプリケーション

     activelog /tomcat/logs/changecredential/log4j/changepin*.log
     

Cisco Common User Interface

     activelog /tomcat/logs/cui/log4j/cui*.log
     

Cisco ControlCenterのCLI

     activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP Monitor Service

     activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log
     

シスコ拡張機能レポート

    activelog /cm/log/cef/xml/qrt*

Cisco DRF Local

     activelog /platform/drf/trace/drfLA*.log
     

Cisco DRF Master

     activelog /platform/drf/trace/drfMA*.log
     

Cisco Database Cli Output

     activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out
     activelog /cm/trace/dbl/dblj/dbljdbims*.out
     activelog /cm/trace/dbl/dblj/dbljdbtaps*.out
     

Cisco Database Installation Service

     activelog /cm/trace/dbl/sdi/installdb*.log.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     

Cisco Database Layer Monitor

     activelog /cm/trace/dbl/sdi/dbmon*.txt
     

Cisco Database Library Trace

     activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log
     activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log
     activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log
     activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log
     activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log
     activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log
     activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log
     

Cisco Database Notification Service

     activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool*.log
     activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbnotify_dnaserver*.log
     

Cisco Database Replicator Trace

     activelog /cm/trace/dbl/sdi/dblrpc.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     activelog /cm/trace/dbl/sdi/start.log
     activelog /cm/trace/dbl/sdi/startrpc.log
     activelog /cm/trace/dbl/sdi/startcar.log
     activelog /cm/trace/dbl/sdi/replication_scripts_output.log
     activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Device Activationサービス

    activelog /tomcat/logs/ccmact/log4j/*

Cisco Dialed Number Analyzer

     activelog /tomcat/logs/dna/log4j/dna*.log
     

Cisco Dialed Number Analyzer Server

     activelog /cm/trace/dnaserver/sdi/dna*.txt
     

Cisco DirSync

     activelog /cm/trace/dirsync/log4j/dirsync*.log
     activelog /cm/trace/dirsync/log4j/dirsync_err*.log
     

Cisco Directory Number Alias Lookup

     activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log
     

Cisco Directory Number Alias Sync

     activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

Cisco E911 Service

     activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log
     

Cisco Extended Functions

     activelog /cm/trace/cef/sdi/cef*.txt
     

シスコ拡張機能レポート

     activelog /cm/log/cef/xml/qrt*.xml
     

Cisco Extension Mobility

     activelog /tomcat/logs/em/log4j/emservice*.log
     

Cisco Extension Mobilityアプリケーション

     activelog /tomcat/logs/em/log4j/emapp*.log

Cisco GRT Communication Web Service

    activelog /tomcat/logs/grt/log4j/grt*

Cisco HAProxy

     activelog /cm/trace/haproxy/haproxy*

シスコヘッドセットサービス

    activelog /tomcat/logs/headset/log4j/*

Cisco IP Manager Assistant

     activelog /tomcat/logs/ipma/log4j/*
     

Cisco IP Voice Media Streaming App

     activelog /cm/trace/cms/sdi/cms*.txt
     

Cisco Informix Database Service

     activelog /cm/log/informix/ccm.log.*.gz
     activelog /cm/log/informix/car.log
     activelog /cm/log/informix/ccm.log
     

Cisco Intercluster Lookup Service

     activelog /cm/trace/ils/sdl/SDL*_600_*.txt
     

Cisco License Manager

     activelog /cm/trace/userlicensing/log4j/userlicensing*.log
     

Cisco Location Bandwidth Manager

     activelog /cm/trace/lbm/sdl/SDL*_700_*.txt
     

Cisco Log Partition Monitoring Tool

     activelog /cm/trace/lpm/sdi/lpm*.txt
     

Cisco Log4jinit Servlet

     activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco Management Agentサービス

    activelog /cm/trace/cmas/log4j/cmas*

Ciscoプッシュ通知サービス

    activelog /cm/trace/ccmpns/log4j/ccmpns*

Cisco RIS Data Collector

     activelog /cm/trace/ris/sdi/ris*.txt
     

Cisco RIS Data Collector PerfMonLog

     activelog /cm/log/ris/csv/PerfMon*.csv
     

Cisco RTMT Web Service

     activelog /tomcat/logs/rtmt/log4j/rtmt*.log
     

Cisco RisBean Library

     activelog /tomcat/logs/risbean/log4j/risbean*.log
     

シスコのロールベースセキュリティ

     activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco行情報スプーリング

    activelog /cm/log/informix/ris/*

Ciscoスマートライセンスマネージャ

    activelog /cm/trace/slm/log4j/*

Cisco SOAPMessage Service

    activelog /tomcat/logs/soapmessage/log4j/soapmessage*

Cisco SOAP Web Service

     activelog /tomcat/logs/soap/csv/ratecontrol*.csv
     activelog /tomcat/logs/soap/log4j/soap*.log

Cisco SSO

     activelog /platform/log/ssoApp.log

     activelog tomcat/logs/ssosp/log4j/ssosp*.log
     

Cisco SSOSP Tomcat

    activelog /tomcat/logs/ssosp-tomcat/*

Cisco Serviceability Reporter

     activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log
     

Cisco Serviceability Reporter AlertReport

     activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf
     

Cisco Serviceability Reporterコールアクティビティレポート

     activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf
     

Cisco Serviceability Reporter DeviceReport

     activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf
     

Cisco Serviceability Reporter PPRReport

     activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf
     

Cisco Serviceability Reporterサーバレポート

     activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf
     

Cisco Serviceability Reporter ServiceReport

     activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf
     

Ciscoストアドプロシージャのトレース

     activelog /cm/trace/dbl/sdi/spltrace.log.*.gz
     activelog /cm/trace/dbl/sdi/spltrace.log
     

Cisco Syslog Agent

     activelog /cm/trace/syslogmib/sdi/syslogmib*.txt
     

Cisco TAPS Service

     activelog /cm/trace/taps/log4j/taps*.log
     

シスコテレメトリサービス

    activelog /テレメトリ/*

Cisco TFTP

     activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt
     

Cisco Tomcat

     activelog /tomcat/logs/manager.*.log
     activelog /tomcat/logs/admin.*.log
     activelog /tomcat/logs/host-manager.*.log
     activelog /tomcat/logs/catalina.out
     activelog /tomcat/logs/localhost_access_log.txt
     activelog /tomcat/logs/localhost.*.log
     

Cisco Tomcat Security Logs

     activelog /tomcat/logs/security/log4j/security*.log
     

Cisco Tomcat Stats Servlet

     activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco Trace Collection Service

     activelog /cm/trace/tct/log4j/tct*.log
     

Cisco Trust Verification Service

     activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco UDS Tomcat

    activelog activelog /tomcat/logs/uds-tomcat/*

Cisco Unified Mobile Voice Access Service

     activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log
     

Cisco Unified OS Admin Web Service

     activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log
     

Cisco Unified OS Platform API

     activelog /tomcat/logs/platform-api/log4j/platform-api*.log
     

Cisco Unified Reporting Web Service

     activelog /tomcat/logs/cucreports/log4j/cucreports*.log
     

Cisco User Data Services

     activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log
     

Cisco UXL Web Service

    activelog /tomcat/logs/uxl/log4j/UXL*

Cisco WebDialer Web Service

     activelog /tomcat/logs/webdialer/log4j/webdialer*
     

Cisco Wireless Controller同期サービス

    activelog /cm/trace/cwlcss/log4j/cwlcss*.log

Cisco WebDialerRedirector Web Service

     activelog /tomcat/logs/redirector/log4j/redirector*.log
     

Cronログ

     activelog /syslog/cron
     

Event Viewer-Application Log

     activelog /syslog/CiscoSyslog*
     activelog /syslog/CiscoSyslog
     activelog /syslog/AlternateSyslog.*
     activelog /syslog/AlternateSyslog
     

Event Viewer-System Log

     activelog /syslog/messages
     

FIPSログ

     activelog /platform/fips/fips.log
     

Host Resources Agent

     activelog /platform/snmp/hostagt/hostagt.log

IPT Platform CLI Created Reports

    activelog /platform/log/diag*
    activelog /platform/log/platform*
    activelog /syslog/csa*

IPT Platform CLI Logs

     activelog /platform/log/dbl*.log
     activelog /platform/log/cli*.log
     

IPT Platform Cert Monitor Logs

     activelog /platform/log/certm.log
     

IPT プラットフォーム CertMgr ログ

     activelog /platform/log/certMgmt*.log
     

IPT Platform Cluster Manager Logs

     activelog /platform/log/clustermgr*.log
     

IPT Platform GUI Logs

     activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log
     

IPT Platform IPSecMgmt Logs

     activelog /platform/log/ipsecMgmt.log

IPT Platform RemoteSupport Logs

    activelog /platform/log/create*

Install File Signing

     activelog /platform/log/authenticateFile.log

Install and Upgrade Logs

     /install_log*.logをインストールします
     /selinux_post.logのインストール
     /system-history.logのインストール
     /install.logのインストール
     /lbm_post_install.logのインストール

MIB2 Agent

     activelog /platform/snmp/mib2agt/mib2agt.log
     

メールログ

     activelog /syslog/maillog

Mgettyログ

    activelog /mgetty/mgetty*

NTPログ

     activelog /syslog/ntp_stop.sh.log
     activelog /syslog/ntp_start.sh.log
     activelog /syslog/sd_ntp.log
     

パケットキャプチャログ

     activelog /platform/cli/*.cap
     

電話移行サービス

    activelog /tomcat/logs/pms/log4j/*

プラットフォーム管理Webサービス

    activelog /tomcat/logs/platform-api/log4j/*

プラットフォーム通信Webサービス

    activelog /tomcat/logs/platformcom/log4j/*

Prog Logs

     activelog /cm/trace/cti/Proglogs/CTIManager*.ProgLog
     activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog
     

SARログ

     activelog /sa/sar*
     

SELinux logs

     activelog /platform/selinux_startup.log
     

SNMP Master Agent

     activelog /platform/snmp/snmpdm/SnmpMasterAgt*.log

セキュリティログ

     activelog /syslog/secure-*

Self Provisioning IVR

     activelog /cm/trace/PnP/log4j/PnP*.log
     

Service Manager

     activelog /platform/log/servm*.log

スプーラログ

    activelog /syslog/spooler*

System Application Agent

     activelog /platform/snmp/sappagt/startup.txt
     activelog /platform/snmp/sappagt/sappagt.log

関連情報

• Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14（シスコユニファイドコミュニケーションソリューションコマンドラインインターフェイスリファレンスガイド、リリース14）