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Carrier Ethernet Services

Accelerate your success in deploying your Carrier Ethernet solutions. Using the Cisco Lifecycle Services approach, Cisco and its partners provide a broad portfolio of services that address all aspects of deploying, operating, and optimizing your network.

Cisco Metro Ethernet Services

Planning, Design, Implementation and Optimization Services


Cisco Wireline Planning Service

The Cisco Wireline Planning service helps you produce an efficient design, avoid design errors by assisting in assessing critical architecture elements and evaluating the network infrastructure and its capacity to support the increased demands of wireline services.

Cisco Wireline Design Service

The Cisco Wireline Design service assists you in enhancing the performance, resiliency, and availability of your cable solution by developing a comprehensive detailed design that meets business and technical requirements.

Cisco Wireline Implementation Service

The Cisco Wireline Implementation service helps you integrate devices without disrupting the existing network or creating points of vulnerability by delivering staging, testing, installation, configuration, integration and validation services.

Cisco Wireline Optimization Service

The Cisco Wireline Optimization service helps you achieve a wireline solution that is adaptable and positioned to handle new or changing business requirements by delivering ongoing consultative support and conducting quarterly formal assessments to uncover potential operational and performance issues.

Operate Services

  • Cisco Software Application Support Services
    Cisco Software Application Services (SAS) and Software Application Services plus Upgrades (SASU) maximize the value of your application technology with around-the-clock access to technical support and software upgrades and updates.
  • Cisco SP Base and SP Base Onsite
    Tailored for Service Providers, this service provides registered access to Cisco.com for online technical assistance, access to the Cisco Technical Assistance Center (TAC), Cisco OS Software updates and upgrades, and advance replacement of failed hardware.
  • Cisco SMARTnet Service
    An award-winning technical support service that gives you direct, anytime access to Cisco engineers and an extensive range of technical resources, Cisco SMARTnet Service delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help you maximize operational efficiency.
  • Cisco Network Availability SLA
    In collaboration with Cisco Advanced Services, customers are able to implement operational best practices and maintain a network with a high degree of availability backed by an SLA. The suite of lifecycle services enables optimized network performance and operational efficiencies.
Video Highlights

Cisco IP Next-Generation Networks

See how Cisco's IP NGN helps service providers connect customers with services, services with networks and networks with each other.

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Featured Customer Success Story

BT Global Services & Cisco

BT Global Services and Cisco are working together to create the digital network economy, and bring value to customers.

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