Product Warranties

All Cisco warranties apply to the Customer or Original Owner (the individual who purchased the product for their own use) also referred to as the End User; and are not transferable. Cisco warranties are subject to and provided only on the terms and conditions set out in the Cisco Limited Warranty, Disclaimer of Warranty, End User License Agreement, and US FCC Notice.

Standard Warranty Terms

• Cisco 90-Day Limited Hardware Warranty Terms

Software

• Cisco Software Transfer and Relicensing Policy
• End User License Agreement

Non-Entitlement Policies

• Non-entitlement: Destroyed Equipment (PDF - 170 KB)
• Non-entitlement: Non-genuine Equipment (PDF - 180 KB)
• Non-entitlement: Scrapped Equipment (PDF - 180 KB)
• Non-entitlement: Secondary Market Products (PDF - 190 KB)
• Non-entitlement: Stolen Equipment (PDF - 170 KB)

All Cisco warranties apply to the Customer or Original Owner (the individual who purchased the product for their own use) also referred to as the End User; and are not transferable. Warranties are subject to and provided only on the terms and conditions set out in the Cisco Limited Warranty, Disclaimer of Warranty, End User License Agreement, and US FCC Notice.

Applicable to Subset of Products

• Cisco 1-Year Limited Hardware Warranty Terms
• Cisco 1-Year Limited Hardware Warranty, 20 Day RTF Terms (PDF - 20 KB)
• Cisco 2-Year Limited Hardware Warranty Terms (PDF - 36 KB)
• Cisco 3-Year Limited Hardware Warranty Terms
• Cisco Limited 5-Year Hardware and 1-Year Software Warranty Terms
• Cisco Limited Lifetime Hardware Warranty Terms
• Cisco Enhanced Limited Lifetime Hardware Warranty Terms

Cisco Small Business

• Cisco 300 Series Switches Warranty (PDF - 301 KB)
• Cisco ESW 500 Switches Warranty (PDF - 291 KB)
• Cisco Small Business Pro Limited 5-Year Hardware Warranty Terms
• Cisco Small Business Product 1-Year Limited Hardware Warranty Terms
• Cisco Small Business Product 3-Year Limited Hardware Warranty Terms
• Cisco Small Business Product 5-Year Limited Hardware Warranty Terms
• Cisco Small Business Product Limited Lifetime Hardware Warranty Terms
• Cisco Small Business Product Enhanced Limited Lifetime Warranty

Cisco Unified Computing

• Cisco Unified Computing 3-Year Limited Hardware Warranty Terms

Cisco SP Video, Access, and Transport (formerly Scientific Atlanta)

• Cisco SP Video, Access, and Transport Product Warranty Information (PDF - 185 KB)
• Cisco Limited 1 Year RFR (Return for Repair) Hardware Warranty
• Cisco Limited 3 Years RFR (Return for Repair) Hardware Warranty
• Cisco Limited 5 Years RFR (Return for Repair) Hardware Warranty

Cisco Connected Grid

• Cisco 5-Year Limited Hardware Warranty (PDF - 24 KB)

Qualified Service Providers

• Cisco Limited 5-Year Hardware and 5-Year Software Warranty Terms

Warranty Q&A

• Hardware and Software Warranty
• Cisco Small Business Product Warranty Information