Seven Verticals to Drive Dubai Smart City Initiative to 2020 and Beyond, According to Cisco Report

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New Cisco Report Shows How Interconnected Internet of Everything Era Will Contribute to Dubai's Transformation and Hosting World Expo 2020

DUBAI, United Arab Emirates – 19 February 2015 – Seven key verticals will drive the Dubai Smart City initiative in the build-up to World Expo 2020 and beyond, Cisco announced in a new report unveiled at a panel session at Cisco Connect UAE 2015. Panelists included Dr. Aisha Butti Bin Bishr Assistant Director General of the Executive Office leading the Smart Dubai initiative, Chris White, Senior Vice President, Internet of Things Go-to-Market Solutions, Cisco, Rabih Dabboussi, General Manager, Cisco UAE.

The report “Dubai and the Internet of Everything: Opportunity at the Crossroads” identifies municipality, ground-transport automation, police, national security and defense, utilities smart grid, travel and tourism, and retail as the seven verticals that will gain and contribute most to Dubai's Smart City transformation and hosting World Expo 2020. Dubai is primed to leverage the emerging Internet of Everything (IoE) era, in which Cisco predicts that 50 billion things will be connected worldwide by 2020 - improving lives by connecting the unconnected, and creating unprecedented value for Dubai's public and private sectors, and transforming daily lives.

Key Opportunities for Internet of Everything in Dubai Smart City:

  • Municipality - Promoting citizen involvement and improving municipal services. Governing in the 21st century presents new challenges for public officials. Technology is changing the ways we interact as global citizens and how we govern. With billions of people now online, citizens expect to connect with governments and public sector agencies in a secure, smooth, and reliable environment. Public service employees also need to collaborate across multiple agencies and geographies in real time.
  • Ground-transport automation - Developing the infrastructure and best practices to further automate ground transportation: IoE can enhance Dubai's Road and Transport Authority's ability to mitigate interruptions in services, and aim for very high levels of satisfaction from residents and visitors to Dubai.
  • Policing - Increasing communications and connectivity technologies: Connected safety and security can extend police presence into more areas of the city and enables new services such as remote video-based language interpretation to meet the near-term World Expo 2020 and beyond.
  • National Security and Defense - Implementing a common, unified, connected communications platform that enables various safety and emergency services to share information, coordinate, and collaborate.
  • Utility Smart Grid - Deploying IoE to increase output, reduce energy consumption, and improve carbon footprint: Dubai Electricity and Water Authority (DEWA) is planning a smart-grid deployment to automate grid-control decisions, and to deliver new services to consumers, allowing them automate and control their power consumption.
  • Travel and Tourism - A unified platform for hosting and engaging with visitors would provide uninterrupted coverage along with location intelligence to ensure that their brief experience in Dubai flawless, especially as the city is expected to welcome over 25 million visitors for World Expo 2020.
  • Retail - Closely related to travel and tourism, a vision for promoting Dubai as a retail destination as part of a Dubai experience.

Guided by Dubai Smart City and Dubai Plan 2021, Dubai aims to become one of the world's best connected, smartest, and happiest cities by 2017. By leveraging the Internet of Everything's projected 50 billion networked connections by 2020, Dubai can achieve a potential value of AED 17.9 billion (USD 4.87 billion) by 2019.

Quotes from the Panelists:

  • Dr. Aisha Butti Bin Bishr, Assistant Director General of the Executive Office:

    “The Smart Dubai Executive Office is very encouraged by how private sector organizations have come forward to support and drive the Smart Dubai initiative. We are witnessing an unprecedented number of new projects all aimed at playing a vital role in delivering a smarter, connected Dubai. Our goal is to improve quality of life, through technology. We want our services to reach every child, mother, youth, businessman and tourist, to make a better quality of life for all. This is an exciting time for Dubai, the UAE and the entire Middle East region as we adopt sustainable technology solutions in all sectors to achieve this goal.”

  • Chris White, Senior Vice President, IoE/IoT Global Sales, Cisco:

    “As we move from the Internet of Things (IoT) to the Internet of Everything (IoE) era, we are already witnessing an incredible global rise in Smart Cities – with cities of all sizes leveraging the power of fiber optic and Wi-Fi networks to enhance daily life for residents and businesses, and promote sustainability. The opportunity to improve services for Dubai citizens, manage energy more efficiently, and address everyday problems such as traffic and parking is enormous. Furthermore, by utilizing the massive amounts of data coming from connecting the unconnected with smart analytics and network applications, more value can be realized and benefited from.”

  • Rabih Dabboussi, General Manager, Cisco UAE:

    “Cisco's long-standing success has come from our ability to catch market transitions by delivering products, solutions and services that add significant value to our customers and partners. The IoE is offering a whole new level of opportunity for technology leadership in Dubai. IT will be in the spotlight to enable actionable information, build new connections and open new revenue streams for organisations throughout the country. As Dubai continues to invest in technology today and in the future, the implications are already transformational as it is enjoys a stronger economy, job growth, improved education, healthcare, and citizen services.”

  • Shukri Eid, Director – Middle East, Africa, Russia, and CIS, Cisco Consulting Services:

    “No city in the Middle East has more closely aligned itself with the Smart-City goal than Dubai. The Dubai Smart City initiative calls for taking advantage of the power of the Internet of Everything (IoE) to make Dubai deliver real value in the key areas of Life, Economy and Tourism. The value at stake from the Internet of Everything is the combination of net new revenue, cost savings, and the value that migrates to organizations, industries, communities, and cities that take advantage of new connection-based capabilities. Our conservative estimate of the IoE value at stake for the public sector is AED 3.4 billion, resulting from improved asset management, optimized processes, and new innovative business models and services.”

  • Fadi Atallah, Managing Director, Smart Cities Consulting - EMEA, Cisco:

    “The Internet of Everything holds amazing promise for everyone; in fact, its success will be measured by the extent to which we're all able to harness it to benefit humanity. For cities like Dubai that have embraced it early, we believe the Internet of Everything offers a sustainable competitive advantage and the ability to better serve constituents. For these reasons and others, we couldn't be more excited to see what the future holds. That's why it truly is just the beginning.”


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