642-274 IMPS

Implementing MeetingPlace Support Specialist

Exam Number 642-274
Last day to test May 15,2014
Associated Certifications MeetingPlace Support Specialist
Duration 75 minutes (55-65 questions)
Available Languages English
Register Pearson VUE
Exam Policies Read current policies and requirements
Exam Tutorial Review type of exam questions

The 642-274 Cisco Implementing MeetingPlace Solutions (IMPS) exam is associated with the Cisco MeetingPlace Support Specialist certification. This exam tests a candidate's ability to administer and maintain a Cisco Unified MeetingPlace implementation using user interfaces and procedures and to configure specific integrations with other applications.

Exam Topics

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Identify the customer needs and environment for a Cisco Unified MeetingPlace solution

  • Identify the appropriate business decision makers for a MeetingPlace solution
  • Identify the appropriate questions to ask for a MeetingPlace solution
  • Identify the common needs and business initiatives in a MeetingPlace solution
  • Identify a well-qualified MeetingPlace customer

Position MeetingPlace as a customer solution

  • Identify the key MeetingPlace strengths in a competitive environment
  • Identify the key MeetingPlace weaknesses in a competitive environment
  • Identify the key MeetingPlace opportunities in a competitive environement
  • Identify the key MeetingPlace threats in a competitive environment
  • Respond to common MeetingPlace customer objections
  • Position the potential MeetingPlace solution

Communicate the Cisco Unified MeetingPlace value proposition

  • Associate MeetingPlace solutions to particular business drivers
  • List the MeetingPlace features
  • List the MeetingPlace benefits
  • Describe the MeetingPlace packaging and pricing options
  • Determine the MeetingPlace ROI

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A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.

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