Cisco Expert Level Program

Benefits of CCIE and CCDE Membership

Once you're certified, make sure you're familiar with the resources and benefits available to certified CCIEs and CCDEs.

CCIE/CCDE Certification Kit

Within six to eight weeks of earning your original CCIE or CCDE certification, you will receive the official certification kit at the address listed in your Certification Tracking System profile. For this reason, please make sure that your contact information is up to date. Your CCIE/CCDE certification kit will include the following items:

  • Congratulatory letter from Chuck Robbins
  • Certificate of achievement
  • Personalized CCIE plaque
  • CCIE badge pull
  • CCIE sticker set
  • Certification resource document

CCIE/CCDE Merchandise

For the best discounts available, use your Cisco login and visit the Cisco Marketplace, home to the Cisco Bookstore and Cisco Logo Merchandise Store. A selection of merchandise which can be personalized with your name and CCIE or CCDE number is available.

Discussion Forums

CCIEs and CCDEs are invited to participate in several discussion forums.

The Cisco Learning Network hosts the following discussions for these expert level certifications:

Technical Service Requests (Case Routing)

Service requests made to Cisco Technical Support (TS) by CCIEs in good standing, on behalf of an organization with a valid support contract, will be routed directly to the more experienced core TS support engineers. Routing is done automatically based on Cisco User ID; no special phone number or URL is required. This special benefit to access to Cisco’s top level engineering support is provided to CCIEs due to their demonstrated expertise; and requires that the CCIE remain engaged in such matters toward resolution. For more information, contact Cisco Technical Support.

The misuse of this CCIE TAC case privilege and TAC Support Services is considered a violation of the Candidate Certification and Confidentiality Agreement (NDA), and sanctions up to and including permanent decertification may result for noncompliance.

CCIE Emeritus

As the CCIE program continues to grow and develop Learning@Cisco recognizes that the individuals certified within the program are also growing and developing. To recognize the long term members of this program a new level of involvement has been created - CCIE Emeritus.