Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.
|Required Exam(s)||Recommended Training|
Last day to test
January 31, 2015
|Supporting Cisco Service Provider IP NGN Operations (SSPO)|
|NOTE: Updated ICND1, ICND2, and CCNA Composite exams can be applied towards the achievement of several Cisco associate-level certifications.|