CCNA Service Provider Operations

The CCNA Service Provider Operations Certification is retired on January 31, 2015. No new certifications will be issued beginning February 1, 2015.
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Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.


Valid Cisco CCENT, CCNA, or any Cisco CCIE certification can act as a prerequisite.

Exams & Recommended Training

Required Exam(s) Recommended Training
640-760 SSPO
Last day to test
January 31, 2015
Supporting Cisco Service Provider IP NGN Operations (SSPO)
NOTE: Updated ICND1, ICND2, and CCNA Composite exams can be applied towards the achievement of several Cisco associate-level certifications.