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CiscoWorks Wireless LAN Solution Engine (WLSE)

Release Notes for the CiscoWorks 1105 Wireless LAN Solution Engine (1.1)

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Release Notes for the CiscoWorks 1105 Wireless LAN Solution Engine

Table Of Contents

Release Notes for the CiscoWorks 1105 Wireless LAN Solution Engine

New Features

Documentation Roadmap

Additional Information Online

Documentation Updates

MIB for Defining Traps

Recovery CD Information

Known and Resolved Problems

Known Problems

Browser-Related Problems

Resolved Problems

Obtaining Documentation

World Wide Web

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center


Release Notes for the CiscoWorks 1105 Wireless LAN Solution Engine


These release notes are for use with the CiscoWorks 1105 Wireless LAN Solution Engine (WLSE).

These release notes provide:

New Features

Documentation Roadmap

Additional Information Online

Documentation Updates

Known and Resolved Problems

Obtaining Documentation

Obtaining Technical Assistance

New Features

Release 1.1 of the WLSE contains one new feature which allows you to download firmware for access points and devices to the WLSE, and to upload the firmware to the devices.

Documentation Roadmap


Note Although every effort has been made to validate the accuracy of the information in the printed and electronic documentation, you should also review the WLSE documentation on Cisco.com for any updates.


Use these publications to learn how to install and use the WLSE:

Hardware Installation and Configuration Guide for the CiscoWorks 1105 Wireless LAN Solution Engine (DOC-7814089=)—Includes extensive information about installing the WLSE and performing an initial configuration.

User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine (OL-2907-01)—Includes information on configuring and using the WLSE.

CiscoWorks 1105 Wireless LAN Solution Engine online helpContains all of the information available in User Guide for the CiscoWorks 1105 Wireless LAN Solution Engine. This ensures that you have complete information even if you do not have the manual readily available while using the WLSE.

Additional Information Online

For information about the WLSE supported devices, refer to the following URL, or check the documentation on Cisco.com for the correct location.

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwparent/cw_1105/wlse/index.htm

Documentation Updates

This section contains updates and corrections about the following:

MIB for Defining Traps

Recovery CD Information

MIB for Defining Traps

The WLSE has the ability to send traps, syslog messages, and emails when a fault is detected. The MIB that defines the trap and the varbinds can be found at the following URL: ftp://ftp.cisco.com/pub/mibs/v2/CISCO-DEVICE-EXCEPTION-REPORTING-MIB.my

Recovery CD Information

The Hardware Installation and Configuration Guide for the CiscoWorks 1105 Wireless LAN Solution Engine incorrectly states that a recovery CD is included with your WLSE. This is not true of the WLSE 1.1 Release.

Known and Resolved Problems

Known problems (bugs) in WLSE are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems using the Cisco Software Bug Toolkit. To access the Software Bug Toolkit:


Step 1 Log into Cisco.com.

Step 2 Select Service & Support > Technical Support Help—Cisco TAC > Tool Index.

Step 3 In the Jump to: links at the top of the page, click the letter S, then select Software Bug Toolkit.


You can also access the Software Bug Toolkit by entering the following URL in your web browser:

http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl.

This section contains two tables:

Table 1 describes the WLSE problems known to exist in this release.

Table 2 describes the browser-related problems known to exist in this release

Table 3 describes the resolved problems from the last release.

Known Problems

Table 1 WLSE Known Problems 

Bug ID
(Severity)
Summary
Explanation

None

Ignore WLSE warnings for firmware jobs and configuration templates associated with firmware version 11.50T for the Cisco Aironet 1200 series access points.

Firmware version 11.50T is recommended but will produce warning messages in Firmware jobs and Configuration templates.

To work around this problem:

Select the Ignore Warnings checkbox to ignore the warnings issued when you validate a firmware job.

Make sure the Enable Version Checking checkbox is not selected when you validate a configuration template.

CSCdx38842

(3)

Erasing a configuration and running the setup program will require you to get a new certificate.

If you use the erase config command to erase the previous WLSE configuration, and run the setup program again, you will be required to get a new certificate.


Browser-Related Problems

Table 2 Browser-Related Problems

Bug ID
(Severity)
Summary
Explanation

CSCdx10989
(2)

Configuration job fails using Netscape Navigator.

The first job created using Netscape Navigator is successful, but subsequent jobs may not be.

To work around this problem disable cache on your browser as follows:

1. Select Edit > Preferences > Advanced > Cache.

2. Select Every Time in the Document in cache compared to document on network.

None

Window resizing in Netscape Navigator causes page reloads.

When a window whose content is not cached is resized, Netscape Navigator sends a page request to the server.

This can cause any of the following problems:

Work that is in progress could be interrupted, and the default page of the last module accessed from the navigation bar could be displayed.

Any data that was being entered in a dialog box could be lost.

Some of the pages may not show correct information, particularly those containing the date and time.

None

Some background colors and fonts displayed in the WLSE GUI are not always set by the WLSE, but by the browser.

When the WLSE is first installed, the colors and fonts in the GUI are based on settings from the WLSE. However, if the fonts and colors are changed in the browser, they may change on some screens in the WLSE.


Resolved Problems

Table 3 Resolved Problems

Bug ID
(Severity)
Summary
Explanation

CSCdx48146
(2)

Cannot print a report for a user-defined group that contains a system-defined or a user-defined group as a member.

If you create a user-defined group that contains a system-defined group or user-defined group as a member, you cannot print a Current report for the group.

To work around this problem view reports for the the sub-groups or devices within the user-defined group individually.

CSCdx47250
(2)

The following message "Device(s) not selected" is displayed when you try to save a configuration job for a large number of devices.

When you try to save a configuration job that contains a large number of individually selected devices, an error is displayed in the GUI, and an error appears in the log file.

To work around this problem:

If all the devices are in one group, select the group name instead of the individual devices, then save the job.

If the devices are in different groups, create a group containing all the devices you want, then save the job.

CSCdx48180
(3)

If devices which are in a user-defined group are moved from the Managed to the Unmanaged folder, they are not removed from user-defined group.

If you move devices, which are members of a user-defined group, from a managed to an unmanaged state, the devices will still appear in the user-defined groups.

To work around this problem do the following:

1. Select Administration > Group Management.

2. Select the user-defined group that contains the unmanaged devices, then click Edit.

3. Select the unmanaged devices from the Devices in Group list, then click Remove.

4. Click Save.

CSCdx52994
(3)

A single quote used in a user role name will cause the right pane to go blank.

The field for entering user role names accepts a single quote, which is an invalid character. This causes the right pane to go blank.

When this happens, the user role is not created. You must navigate to another page, navigate back, then begin the procedure again.

To work around this problem, do not use a single quote in a user role name.

CSCdx72788
(3)

You cannot restore a backup image made to an FTP server running on a Windows platform
(NT, 2000, XP) using the GUI.

If you backed up an image to an FTP server on a Windows platform, you will not see it listed when you select Administration > Appliance > Backup and Restore > Restore Backup.

To work around this problem you must use the command line interface (CLI) to restore a backed up image. Restore the image as follows:

1. Get the name of the image to be restored from the FTP server. (You can retrieve the name by browsing the _ftproot_\BACKUP directory on the server, or by using an FTP client to connect to the server and entering the ls command.)

The name appears as hostname_datestamp_timestamp. This name is the name of the DIRECTORY residing under _ftproot_\BACKUP\ . For example, C:\Inetpub\ftproot\BACKUP\wlse_05312002_2056.

2. At the command line, enter restore backupname.


Obtaining Documentation

These sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com

Translated documentation is available at this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

Cisco documentation is available in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling
800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Cisco TAC inquires are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://www.cisco.com/register/

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.