Release Notes for Cisco Aironet Client Utilities (Version 2.22) and Drivers (Version 2.22) for Windows CE

Table Of Contents

Release Notes for Cisco Aironet
Client Utilities (Version 2.22) and
Drivers (Version 2.22) for Windows CE

Contents

Introduction

Important Notes

System Requirements

Upgrading to a New Client Utility and Driver Release

Uninstalling the Current Driver and Client Utilities

Uninstalling Driver Version 1.40 for Windows CE 2.11

Uninstalling Driver Version 1.50 or Later for Windows CE 2.11 or 3.0

Loading a New Driver and Client Utilities

Caveats

Resolved Caveats

Launching ACU Generates Missing File Error Message

Site Survey Tool May Show a Percent Retries Value Greater Than 100%

Client Adapter Installed in Compaq Ipaq Loses Ability to Communicate with Access Point

DHCP Process Is Too Long with LEAP Enabled

Windows CE Device Causes Abnormal Characters in Access Point Association Table

Open Caveats

Screen Flickers When Client Adapter Uses Max PSP Mode

Overlapping Icons in the Cisco Folder

Incorrect Error Message Displays If ActiveSync Is Not Installed on the Laptop or PC

Client Adapter Not Found after Symbol Device Suspends and Resumes

Windows CE Devices Fail to Get an IP Address

Pings Fail after Upgrading or Downgrading the Firmware

Windows CE Device Hangs after Client Adapter Is Removed

Getting Bug Information on Cisco.com

Troubleshooting

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center

Release Notes for Cisco Aironet
Client Utilities (Version 2.22) and
Drivers (Version 2.22) for Windows CE

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Contents

This document contains the following sections:

•Introduction

•Important Notes

•System Requirements

•Upgrading to a New Client Utility and Driver Release

•Caveats

•Troubleshooting

•Related Documentation

•Obtaining Documentation

•Obtaining Technical Assistance

Introduction

This document describes important notes, system requirements, upgrade procedures, and caveats for the following releases of Cisco Aironet client adapter software:

•Version 2.22 of the Cisco Aironet client utilities for Windows CE

•Version 2.22 of the Cisco Aironet client adapter driver for Windows CE

The client utilities, driver, and help files are released together in a single file entitled WinCE211-PCMCIA-LMC-v222.exe (for Windows CE 2.11) or WinCE30-PCMCIA-LMC-v222.exe (for Windows CE 3.0).

Important Notes

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Note If your device is running Windows CE 3.0 version 2002 and your RADIUS server account specifies a domain, you must enter the domain name in the Wireless Login Module screen. To do so, enter the domain name before the username and separate the two with a forward slash (for example, domain/username).

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System Requirements

Client utility release 2.22 and driver release 2.22 can be used only with Cisco Aironet 340, 350, and 4800 Series Wireless LAN Client Adapters (PC cards and LM cards) and the following Windows CE devices:

•Handheld PC (HPC) running Windows CE 2.11 with an ARM, StrongARM, Mips, SH3, SH4, or x86 processor

•Handheld PC (HPC) running Windows CE 3.0 with an ARM, StrongARM, Mips, SH4, or x86 processor

•Pocket PC (PPC) running Windows CE 3.0 with an ARM, StrongARM, Mips, or SH3 processor

Upgrading to a New Client Utility and Driver Release

This section describes how to upgrade to client utility release 2.22 and driver release 2.22 for
Windows CE.

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Note The client utilities and help files are installed with the driver.

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Uninstalling the Current Driver and Client Utilities

Cisco recommends that you uninstall the existing driver and client utilities for your client adapter before upgrading to more recent versions. This section provides instructions for uninstalling your client adapter's current driver and client utilities. The instructions vary depending on your client adapter's current driver version.

Uninstalling Driver Version 1.40 for Windows CE 2.11

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Step 1 Terminate any Cisco Aironet applications running on the Windows CE device and eject the client adapter.

Step 2 Select Start > Programs > Cisco > Cisco Aironet Uninstall. The Cisco Aironet Uninstall screen appears.

Step 3 Select the Uninstall Cisco Aironet Wireless LAN Adapter check box.

Step 4 Click OK. The utility informs you that the adapter has been uninstalled. The registry entries (but no files) are removed.

Step 5 Delete the aironet.dll driver file and the following help files from the \Windows directory of the Windows CE device: AuthType.htm, CEM.htm, Cisco Setup.htm, ClieName.htm, DataRate.htm, DHCP.htm, InfrStru.htm, LEAP.htm, LeapLogin.htm, PSMode.htm, SSID.htm, TxPowe.htm, WEP.htm, and WorldMode.htm.

Step 6 Delete the following client utility files, which are probably in the \Windows\Programs\Cisco directory on the Windows CE device: Aironet Client Utility.exe, Cisco Aironet Uninstall.exe, Cisco Link Status.exe, Client Encryption Manager.exe, Client Statistics Utility.exe, Load New Firmware.exe, and Site Survey Tool.exe.

Step 7 Delete the Cisco directory from \Windows\Programs.

Step 8 Go to the "Loading a New Driver and Client Utilities" section for instructions on loading the new driver and client utilities.

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Uninstalling Driver Version 1.50 or Later for Windows CE 2.11 or 3.0

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Step 1 Eject the client adapter and remove it from the Windows CE device.

Step 2 Select Start > Settings > Control Panel > Remove Programs (on an HPC device) or Start > Settings >
System tab > Remove Programs (on a PPC device).

Step 3 Select Cisco Wireless LAN Adapter.

Step 4 Click Remove.

Step 5 When asked to verify your decision to remove the adapter, click Yes.

Step 6 Click OK. The driver, client utilities, registry entries, and Cisco directory are removed.

Step 7 Go to the "Loading a New Driver and Client Utilities" section for instructions on loading the new driver and client utilities.

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Loading a New Driver and Client Utilities

Follow the instructions below to install driver version 2.22 and client utility version 2.22 for your client adapter.

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Step 1 Make sure that the client adapter is removed from the Windows CE device.

Step 2 Use a serial or USB cable to connect your Windows CE device to a laptop or PC running Microsoft ActiveSync. A message appears on the Windows CE device indicating that it is connecting to the host. After the Windows CE device is connected, the New Partnership window appears on the laptop or PC. This window asks if you want to set up a partnership.

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Note Cisco recommends that you install the latest version of ActiveSync.

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Step 3 Perform one of the following:

•If you want to establish a partnership that allows you to synchronize files between the laptop or PC and the Windows CE device, select Yes, click Next, and follow the instructions on the screen to specify the files to be synchronized and to finish setting up the partnership.

•If you do not want to synchronize files and want to connect as a "guest," select No and click Next. The screen indicates that you are connected as a guest.

Step 4 Use the laptop or PC's web browser to access the following URL:

http://www.cisco.com/public/sw-center/sw-wireless.shtml

Step 5 Locate the section for client adapter drivers and utilities.

Step 6 Click the link for Windows CE 2.11 or 3.0, depending on which version of Windows CE your device is running.

Step 7 Select the WinCE211-PCMCIA-LMC-v222.exe or WinCE30-PCMCIA-LMC-v222.exe file.

Step 8 Read and accept the terms and conditions of the Software License Agreement.

Step 9 Select the WinCE211-PCMCIA-LMC-v222.exe or WinCE30-PCMCIA-LMC-v222.exe file to download it.

Step 10 Save the file to a floppy disk or to the hard drive of your laptop or PC.

Step 11 Use Windows Explorer to locate the saved file.

Step 12 Double-click the *.exe file for your version of Windows CE (WinCE211-PCMCIA-LMC-v222.exe or WinCE30-PCMCIA-LMC-v222.exe). The application creates an Install directory under the ActiveSync directory, extracts the .cab files contained in the *.exe file, and copies them to the Install directory.

Step 13 Click Next to start the Windows CE Application Manager (CeAppMgr). CeAppMgr interrogates the Windows CE device to determine its processor type.

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Note If a Windows CE device is not connected to the laptop or PC (as instructed in Step 2), click Exit to quit the setup program and connect a Windows CE device or click Next to continue the installation. If you select Next, a message appears indicating that the software will be downloaded the next time a mobile device is connected. Click OK. The next time a Windows CE device is connected to the laptop or PC through ActiveSync, CeAppMgr starts automatically, and you are prompted to install the software. If you select Exit, click OK to shut down CeAppMgr and start again beginning with Step 1.

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Step 14 When a dialog box appears asking if you want to install the client adapter using the default application installation directory, click Yes. The default directory is \Windows\Programs\Cisco on HPC devices or \Windows\Start Menu\Programs\Cisco on PPC devices.

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Note If you click No on an HPC device, CeAppMgr transfers the *.cab file to the Windows CE device and executes it. This process takes awhile and shows no evidence of activity. Eventually a screen appears on the Windows CE device that asks you where the application files should be installed.

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A message and a progress bar appear indicating that the client adapter is being installed. CeAppMgr copies the processor-specific *.cab file to the Windows CE device. Then the driver and help files are copied to the \Windows directory, and the client utilities are installed in the \Windows\Programs\Cisco directory on HPC devices or the \Windows\Start Menu\Programs\Cisco directory on PPC devices. Shortcuts to ACU and CEM are automatically added to the desktop on HPC devices.

Step 15 When the installation process is complete on the laptop or PC, a message appears asking you to check the screen of the Windows CE device to see if any additional steps are required to complete the installation. Click OK to terminate the installation process on the laptop or PC.

Step 16 Complete any required steps on the Windows CE device.

Step 17 Disconnect the Windows CE device.

Step 18 Insert the client adapter (with the Cisco logo facing up) into the PC card slot of the Windows CE device.

The Windows CE device should configure the client adapter, and the green LED on the adapter should blink. If this does not happen, remove the client adapter, reset the Windows CE device, and reinsert the client adapter.

Step 19 The Cisco Wireless LAN Adapter Settings dialog box appears. (If the dialog box does not appear, select Start, Settings, Control Panel, Network, the Adapters tab, the Cisco Aironet wireless LAN adapter, and Properties on HPC devices or Start, Settings, the Connections tab, Network, and the Cisco Aironet wireless LAN adapter on PPC devices.)

Perform one of the following:

•If your device is connected to a DHCP server, select Obtain an IP address via DHCP or Use server-assigned IP address and click OK.

•If your device is not connected to a DHCP server, select Specify an IP address or Use specific IP address and follow the steps below:

a. Enter the IP address, subnet mask, and default gateway address you want to assign to your device. They can be obtained from your system administrator.

b. Select the Name Servers tab and enter the primary and secondary DNS and WINS you want to assign to your device. They can be obtained from your system administrator.

c. Click OK.

Step 20 Double-click the Cisco ACU icon or select Start > Programs > Cisco > Aironet Client Utility to open ACU.

Step 21 Select SSID under Property. Enter your RF network's case-sensitive SSID in the Value box.

Step 22 Select Client Name under Property. Enter your Windows CE device's unique client name in the Value box.

Step 23 Select Data Rates under Property. Make sure that Auto is selected in the list of options in the Value box.

Step 24 Click OK. The driver and client utility installation is complete. If the installation was successful, the client adapter's green LED blinks.

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Note Refer to the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE for information on configuring your client adapter.

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Caveats

This section describes resolved and open caveats for client utility release 2.22 and driver release 2.22 for Windows CE.

Resolved Caveats

The following caveats are resolved in client utility release 2.22 and driver release 2.22.

Launching ACU Generates Missing File Error Message

When you launch ACU on a Windows CE 3.0 device, the following message appears, "Cannot find Aironet Client Utility (or one of its components). Make sure the path and filename are correct and that the required libraries are available" (CSCdw60793). This caveat is resolved in client utility release 2.22.

Site Survey Tool May Show a Percent Retries Value Greater Than 100%

In the Site Survey Tool (SST) utility, the Percent Retries field on the Site Survey - Active Mode screen shows a value greater than 100% if the number of retries exceeds the number of packets sent (CSCdw03435). This caveat is resolved in client utility release 2.22. The formula used to calculate the Percent Retries value has been changed to (number of retries x 100) / (number of retries + number of packets sent). Now this value cannot exceed 100%.

Client Adapter Installed in Compaq Ipaq Loses Ability to Communicate with Access Point

A client adapter installed in a Compaq Ipaq eventually loses its ability to communicate with an access point because the MAC address under the NetworkAddress registry entry changes (CSCdy27216). Modifications to the power-down and power-up routines were made to resolve this caveat in driver release 2.22.

DHCP Process Is Too Long with LEAP Enabled

The DHCP process takes over 60 seconds on a Windows CE device when LEAP is enabled (CSCdx45000). This caveat is resolved in driver release 2.22.

Windows CE Device Causes Abnormal Characters in Access Point Association Table

When a Windows CE device comes out of suspend mode, abnormal characters appear in its access point's association table (CSCdx73786). This caveat is resolved in driver release 2.22.

Open Caveats

The following are known caveats for client utility release 2.22 and driver release 2.22.

Screen Flickers When Client Adapter Uses Max PSP Mode

The screen of the Windows CE device flickers when the client adapter is set to operate in Max PSP mode (CSCdw03420). This caveat will be resolved in a future release.

Overlapping Icons in the Cisco Folder

After you install the driver and client utilities, the icons for the utilities overlap one another in the Cisco folder (CSCdw03461).

Incorrect Error Message Displays If ActiveSync Is Not Installed on the Laptop or PC

If you double-click the WinCE211-PCMCIA-LMC-vxxx.exe or WinCE30-PCMCIA-LMC-vxxx.exe file to install the latest version of the Windows CE driver and client utilities but ActiveSync is not installed on the laptop or PC to which the Windows CE device is connected, a message appears indicating that the ceutil.dll file cannot be found. However, the message should read, "Windows CE Services not found on this computer. Setup cannot continue and will now exit" (CSCdv50211).

Click OK to acknowledge the message and terminate the installation utility. Then install ActiveSync on the laptop or PC and start the driver installation procedure again.

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Note ActiveSync can be obtained from the CD that shipped with your Windows CE device, from the device manufacturer, or from Microsoft; however, Cisco recommends that you install the latest version of ActiveSync.

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Client Adapter Not Found after Symbol Device Suspends and Resumes

After some Symbol devices are suspended and resumed, ACU indicates that the installed client adapter is not found (CSCdx17502). To resolve this issue, reset the Symbol device.

Windows CE Devices Fail to Get an IP Address

When an HP Jornada or Compaq Ipaq 3800 device with MIC and WEP enabled is turned off and on again, it fails to get an IP address from the DHCP server (CSCin13763).

Pings Fail after Upgrading or Downgrading the Firmware

Pings fail after the firmware for a Cisco Aironet 4800B client adapter is upgraded or downgraded on an HP Jornada PPC device (CSCin13767). To resolve this issue, reset the Windows CE device.

Windows CE Device Hangs after Client Adapter Is Removed

If a Cisco Aironet 4800B client adapter is removed from an HP Jornada device after a firmware upgrade or downgrade, the system hangs and the Power button becomes inoperable (CSCin13768). To resolve this issue, reset the Windows CE device.

Getting Bug Information on Cisco.com

If you are a Cisco registered user, you can use the Cisco TAC Software Bug Toolkit, which consists of three tools (Bug Navigator, Bug Watcher, and Search by Bug ID Number) that help you to identify existing bugs (or caveats) in Cisco software products.

Access the TAC Software Bug Toolkit today at:

http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

Troubleshooting

For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at http://www.cisco.com/tac. Select Wireless Technologies under Top Issues.

Related Documentation

For more information about Cisco Aironet client adapters for Windows CE, refer to the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE.

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package shipped separately from the Cisco Aironet Wireless LAN Client Adapters CD that shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click the Fax or Email option under the "Leave Feedback" at the bottom of the Cisco Documentation home page.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

•Streamline business processes and improve productivity

•Resolve technical issues with online support

•Download and test software packages

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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